Gemma Abbott
Coalvill
Summary
I am a hardworking and ambitious manager with over 5 years experience within the retail sector. An area of my expertise lies within merchandise display design and visual merchandising. This coupled with my exceptional leadership and team management skills, drives successful operational planning and KPI target achievement. Adept at recruitment, training, and performance management, with a proven track record in inventory control. My passion lies in meeting new people , building relationships and creating successes through outstanding communication and performance.
Overview
5
5
years of professional experience
Work history
Assistant store manager
Aldi
Leicester
01.2025 - Current
- Train, develop and manage employees to achieve KPI's.
- Regular assesses company and team performance, implementing business strategies to deliver outstanding targets.
- Maintains a positive and professional working environment to optimise staff and customer satisfaction.
- Use excellence problem-solving and issue resolution strategies to rectify difficulties quickly and effectively.
- Delegate and supervise tasks to employees, driving efficiency to meet key productivity targets.
- Assist in managing and communicating inventory levels, ordering stock and aiding in loss prevention to optimise stock losses.
Deputy store manager
Aldi
Leicestershire
11.2019 - 01.2025
- Lead by example on delivering excellent customer service as per company's guidelines.
- Improved store operations by implementing effective inventory management techniques.
- Led 50 employees by example, adding value on daily basis to team and store operations.
- Implemented strong merchandise display leading to increase in footfall and sales.
- Promoted a proactive work environment through open communication channels amongst the team members.
- Manages shift schedules efficiently, ensuring smooth daily operations at all times even through unseen circumstances.
- Supported management in recruitment and staff development processes
- Liaised with area management through strong communication weekly to deliver effective solutions to new challenges that arise.
Education
Diploma of Higher Education - Photography and digital Imaging
Leicester College
Leicester Bachelor of Arts - Press and Editorial Photography
Falmouth university
Falmouth 09.2017
Skills
- Time management
- Attention to detail
- Customer feedback analysis
- Adaptability
- Conflict resolution skills
- KPI target setting
- Staff management
- Excellence communication
- Exceptional leader
- Recruitment and training
- Inventory control
- Ability to work well under pressure
- Merchandising
- Product knowledge
Timeline
Assistant store manager
Aldi
01.2025 - Current
Deputy store manager
Aldi
11.2019 - 01.2025
Diploma of Higher Education - Photography and digital Imaging
Leicester College
Bachelor of Arts - Press and Editorial Photography
Falmouth university
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