Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Geethu Gopan Nair

Summary

Skilled nursing professional with more than 2 and a half years of experience in the UK and passion for providing highest quality of behavioral and medical care. Compassionate and empathetic advocate for patients and families. Skillfully assesses health status, develops diagnoses and manages care for patients with acute and chronic concerns. Experienced in structured and unstructured environments, smoothly coordinating multiple activities and competing priorities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Staff Nurse

University Hospital Birmingham
06.2023 - Current
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
  • Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Evaluated the effectiveness of care plans regularly, making adjustments as needed based on individual patient needs and progress toward goals.
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
  • Monitored patient reactions after administering medications and IV therapies.
  • Led initiatives for continuous improvement in quality measures, resulting in better patient outcomes.
  • Evaluated patient histories, complaints, and current symptoms.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Managed patients recovering from medical or surgical procedures.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Critical Care Staff Registered Nurse

University Hospital Birmingham
12.2021 - 05.2023
  • Assisted physicians with bedside procedures such as central line insertions or intubations while maintaining aseptic technique to minimize infection risks for patients.
  • Demonstrated strong clinical judgment when prioritizing patient needs during high-stress situations requiring rapid decision-making skills.
  • Promoted safe medication administration by diligently double-checking dosages, drug interactions, and possible contraindications before administering treatments.
  • Collaborated with multidisciplinary teams to develop individualized care plans that addressed each patient''s unique needs while promoting their overall wellbeing.
  • Served as a patient advocate by ensuring that their needs, preferences, and concerns were addressed in all aspects of care delivery.
  • Educated patients and families on critical illness, treatment options, and self-care strategies to empower them in managing their health postdischarge.
  • Provided high-quality care for critically ill patients by administering medications, managing ventilators, and performing advanced life support interventions.
  • Demonstrated adaptability by adjusting quickly to new technology or equipment changes within the critical care setting, maintaining proficiency in utilizing these tools for improved patient outcomes.
  • Conducted thorough head-to-toe assessments on critically ill patients upon admission to the unit to identify baseline status and establish appropriate intervention plans.
  • Reduced patient complications through diligent monitoring of vital signs, laboratory results, and early identification of potential issues.
  • Enhanced interdisciplinary collaboration for optimal patient care by effectively communicating with physicians, pharmacists, and other healthcare professionals.
  • Supported families during difficult times by providing compassionate education and counseling regarding treatment plans and end-of-life decisions.
  • Utilized advanced assessment skills to continually evaluate patients'' responses to treatments and adjust care plans as needed for optimal outcomes.
  • Maintained accurate documentation of patient assessments, interventions, and outcomes to facilitate continuity of care across shifts and disciplines.
  • Participated in quality improvement initiatives aimed at enhancing patient safety, reducing hospital-acquired infections, and streamlining workflow processes on the unit.
  • Participated in ongoing professional development to stay current on best practices in critical care nursing, ensuring the delivery of up-to-date care for patients.
  • Provided expert wound care management for complex surgical patients, monitoring healing progress and collaborating with physicians to address potential complications.
  • Improved patient outcomes by implementing evidence-based practices and adhering to critical care protocols.
  • Exhibited excellent time management abilities by efficiently coordinating tasks such as wound dressing changes, blood transfusions, and diagnostic tests within strict time frames.
  • Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
  • Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
  • Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
  • Administered medications and treatments as ordered by physician.
  • Evaluated patient histories, complaints, and current symptoms.

Pre-registration Nurse

University Hospital Birmingham
09.2021 - 12.2021
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Assisted Registered Nurses when administering IV and Oral medications.
  • Assisted Nurses in performing regular wound care and Dressing Changes.
  • Attending trainings for OSCE.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.

Health Care Assistant

University Hospital Birmingham
03.2021 - 08.2021
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Monitoring Vital signs/Observations and report and record it as per the policy
  • 12 lead ECG monitoring for all the patients who is attending pre-assessment.
  • Help with patient transport and chaperone when needed.


Insurance and Compliance Officer

Lifeworks Holistic Counselings Centre
08.2018 - 07.2019
  • 1
  • Medical Coding: Comply with all legal requirements regarding coding procedures and practices
  • Conduct audits and coding reviews to ensure all documentation is accurate and precise
  • Assign and sequence all codes for services rendered
  • Collaborate with billing department to ensure all bills are satisfied in a timely manner
  • Communicate with insurance companies about coding errors and disputes
  • Submit statistical data for analysis and research by other departments
  • Contact physicians and other health care professionals with questions about treatments or diagnostic tests given to patients with regard to coding procedures
  • 2
  • Medical Insurance Claims Processing: Evaluates and processes claims in accordance with insurance policy terms and conditions, company policies and procedures according to productivity and quality standards
  • Ensures that targets are met for department Turnaround time, Quality and Productivity
  • Identify and report back any type of claims observation or issues that may affect the process
  • Collect and analyze claims data to identify and resolve errors, delayed claims, and processing issues
  • Providing recommendations to take steps to improve the claims processing quality standards and productivity
  • Analyze reports from the administrative software for provider and member utilization trends and identification of areas requiring further management
  • Support the Team leader / Manager in implementation of quality assurance programs in order to maintain standards of quality and minimize fraudulent cases
  • Handling medical related call queries
  • Maintain confidentiality with regard to the information being processed, stored or accessed
  • Completes other projects and duties as assigned
  • Tariff negotiations with insurance companies
  • Ensuring submissions on time
  • Resubmission of the claims on time to ensure prompt payment
  • Tracking payments from insurance companies
  • Pre-approval taking
  • Helping the clients to know their table of benefits and help them with the reimbursement claims
  • Attending all the customer queries on insurance
  • Assigning prompt codes according to the diagnosis
  • Supervising on medical billing to ensure accuracy.

Insurance Clerk

Aster DM Healthcare
05.2016 - 08.2017
  • Medical coding and billing
  • Processing outpatient request for approval
  • Coordinating with famous health insurance companies and tpa
  • Primarily provide all kind of insurance assistance to clinical departments, and other branches
  • Reviewing and verify patient account information against insurance specification
  • Updating knowledge in medical insurance terms and conditions
  • Develop good relationship with various insurance companies
  • Update ourselves with latest medical technologies and information
  • Check clinical bills to avoid any errors and minimize rejections
  • Receive and analyze any rejections from various insurance companies
  • Rejected claims to be rectified by providing the requirements needed by the insurance companies
  • Identify process improvements and offer solutions to claim denials and resubmissions
  • Followed adjudication policies and procedure to ensure proper payment of claims
  • Cooperate with doctors and other department for the purpose of rectification
  • Liaise with staff and doctors of the insurance companies
  • Obtain the approval as per the request of the doctors from various insurance companies
  • Proper filling the approval and other correspondence
  • Promptly deliver all the mails and memos from various insurance
  • Maintain proper record of approval and rectification statement
  • Responsible for training customer service executive to ensure proper billing
  • Responsible for filing and tracking insurance claims and informing patients of their claims status
  • Process insurance and disability claims in a timely manner
  • Prepares insurance forms and associated correspondences entertain patients queries regarding unpaid balances
  • Liaise with patients regard in eligibility and entitlements
  • Maintains strict confidentiality related to medical records and other data.

Clinical Instructor

KIMS College of Nursing
02.2010 - 08.2010
  • Responsible for training nursing students on basic procedures of hospitals
  • Preparing and instructing students for the given subjects
  • Developing questionnaires to check the knowledge of the students on the given subjects
  • Guiding students in the clinic on patient care and hospital policies
  • Help the students in giving health education to the patients.

Clinical Instructor-NABH

Rubyhall Clinic
02.2009 - 08.2009
  • Responsible for teaching all the nursing and paramedical staff about the standards and protocols to be followed as per NABH guidelines
  • Responsible for giving training on sterile practices to be followed in the hospital
  • Responsible for giving training on basic life support for all the medical and para-medical staff
  • Knowledge assessment of the staff regarding the NABH guidelines
  • Any lack of awareness of staff identified through observation and complaints
  • Additional training is given to newly joined staff on NABH policies.

Education

Bachelor of Science - Nursing And Midwifery

TMM COLLEGE OF NURSING
THIRUVALLA, KERALA

MEDICAL BILLING AND CODING CERTIFICATE PROGRAMME - ICD 10 CODES,HCPCS,PROCEDURE CODING,MEDICALBILLING

Medsun Healthcare Solutions
Hyderabad, India

Care Certificate Training -

Skills

  • Good knowledge on ICD 10 codes
  • Medical Billing
  • Good knowledge on hospital software's
  • Microsoft office
  • Vision and dental insurance
  • Understands insurance benefits
  • Excellent communication skills
  • Medical terminologies
  • Hoisting
  • Patient Education
  • Patient Safety
  • Direct Patient Care
  • Medication and IV administration
  • Care Planning
  • Infection control measures
  • Patient Management
  • Critical Care
  • Emergency Care
  • Specimen Collection
  • Family Education
  • Disease Prevention
  • Quality Improvement
  • Tracheostomy Care
  • Surgical Nursing
  • Ethical Practice
  • Clinical judgment
  • Patient Counseling
  • Intake and discharge
  • Diabetes management
  • Cardiac Nursing
  • Critical Thinking
  • Patient Care Assessment
  • Documentation
  • Decision-Making
  • Blood Draw and Sample Collection
  • Ventilator care
  • CArdiac Monitoring
  • Central lines medication administration
  • Blood transfusion
  • Manual Handling
  • Tissue Viability-Pressure ulcer prevention and Pressure Ulcer Categorization
  • Ambulatory care
  • Hand Hygiene
  • Infection control and prevention
  • Leadership
  • Team working
  • Multi disciplinary team Liaison
  • Mentoring students and new nurses

Affiliations

  • Nursing and Midwifery Council, England

Certification

  • Licensed From December 2021-present

Languages

Malayalam
Native language
English
Proficient
C2

Timeline

Staff Nurse

University Hospital Birmingham
06.2023 - Current

Critical Care Staff Registered Nurse

University Hospital Birmingham
12.2021 - 05.2023

Pre-registration Nurse

University Hospital Birmingham
09.2021 - 12.2021

Health Care Assistant

University Hospital Birmingham
03.2021 - 08.2021

Insurance and Compliance Officer

Lifeworks Holistic Counselings Centre
08.2018 - 07.2019

Insurance Clerk

Aster DM Healthcare
05.2016 - 08.2017

Clinical Instructor

KIMS College of Nursing
02.2010 - 08.2010

Clinical Instructor-NABH

Rubyhall Clinic
02.2009 - 08.2009

Bachelor of Science - Nursing And Midwifery

TMM COLLEGE OF NURSING

MEDICAL BILLING AND CODING CERTIFICATE PROGRAMME - ICD 10 CODES,HCPCS,PROCEDURE CODING,MEDICALBILLING

Medsun Healthcare Solutions

Care Certificate Training -

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Geethu Gopan Nair