GBOLAHAN OLOWOSUNMERE
Summary
Dedicated professional with expertise in patient-centred care and rehabilitation, complemented by strong interpersonal and communication skills. Demonstrates proficiency in record-keeping and care plan management, ensuring seamless team collaboration and leadership. Skilled in financial reporting, account reconciliation, and inventory management, alongside proficiency in Microsoft Office Suite. Committed to delivering exceptional customer service and problem resolution, with a focus on enhancing operational efficiency. Aspires to leverage these competencies towards advancing career goals within healthcare management.
Overview
14
14
years of professional experience
2009
2009
years of post-secondary education
Work history
Support Worker (Part-Time)
Voyage Care
Burton-on-Trent
2023.10 - 2026.03
- Advocate for service users’ rights and dignity.
- Maintain accurate care plans and records.
- Encourage self-care and rehabilitation for service users.
- Foster a positive and supportive work environment.
- Implement innovative care methods for improved service delivery.
Care and Support Worker (Full-Time)
Cima Care (Burton) Ltd
2023.03 - 2026.03
- Provide high-quality personal care and emotional support to service users, ensuring dignity and independence.
- Assist with daily activities, including meal preparation, medication management, and mobility support.
- Develop and maintain accurate care plans, documenting progress and changes in service users’ needs.
- Encourage service users to engage in social and recreational activities to improve their well-being.
- Support individuals with physical and mental health conditions, adapting care approaches as needed.
- Work collaboratively with healthcare professionals and family members to deliver person-centered care.
- Monitor and report changes in service users’ conditions to ensure timely intervention.
- Promote a safe and positive living environment, upholding health and safety standards.
Accounts / Cashier
Spectranet Nigeria Limited
Port Harcourt
2019.07 - 2022.10
- Managed accounts payable, purchase orders, and payment processing.
- Handled inventory management and stock reconciliation.
- Performed monthly account reconciliations and bank statement reviews.
- Maintained general ledgers and supported internal control evaluations.
- Processed electronic payments and managed customer accounts.
MIS / Sales Analyst
Spectranet Nigeria Limited
Port Harcourt
2015.12 - 2019.06
- Analyzed and reported sales trends to optimize business strategies.
- Developed automated sales reporting systems.
- Coordinated sales reporting for multiple sales channels.
- Managed customer database and field sales incentive programs.
- Assisted in marketing efforts and customer relationship management.
Administrator / Customer Service Officer
MB&U; Computer Institute
Eket
2012.11 - 2015.11
- Handled student enrollment, registration, and customer inquiries.
- Maintained customer records and service documentation.
- Developed service policies and standards for improved operations.
Computer Instructor (National Youth Service Corps)
MB&U; Computer Institute
Eket
2011.11 - 2012.10
- Provided computer literacy training to students.
- Developed course materials and assessments.
Education
Bachelor of Science (B.Sc.) - Computer Science
Michael Okpara University of Agriculture
Umudike, Abia State, NigeriaSkills
- Patient-centered care and rehabilitation
- Strong interpersonal and communication skills
- Record-keeping and care plan management
- Team collaboration and leadership
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Financial reporting, account reconciliation, and inventory management
- Customer service and problem resolution
REFERENCES
Available upon request.
Timeline
Support Worker (Part-Time)
Voyage Care
2023.10 - 2026.03
Care and Support Worker (Full-Time)
Cima Care (Burton) Ltd
2023.03 - 2026.03
Accounts / Cashier
Spectranet Nigeria Limited
2019.07 - 2022.10
MIS / Sales Analyst
Spectranet Nigeria Limited
2015.12 - 2019.06
Administrator / Customer Service Officer
MB&U; Computer Institute
2012.11 - 2015.11
Computer Instructor (National Youth Service Corps)
MB&U; Computer Institute
2011.11 - 2012.10
Bachelor of Science (B.Sc.) - Computer Science
Michael Okpara University of Agriculture