GBENGA KAMSON
Milton Keynes,United Kingdom
Summary
Motivated Learning and Development professional with 12 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Training
EMUNAH PSYCHOLOGY SERVICES LIMITED
London , United Kingdom
03.2023 - Current
- Lead a dynamic team of learning and development professionals
- Provide coaching and mentoring to over 50+ high-potential employees and executives
- Direct the design and delivery of comprehensive training, coaching, and mentoring programs
- Manage end-to-end training programs and curriculum development
- Develop customized leadership development plans tailored to client needs
- Guide senior executives, emerging leaders, and high-potential talent to achieve personal and professional growth.
- Analysed training requirements at individual, team and organisational level.
- Conducted comprehensive skills assessments for informed curriculum development decisions.
Head of Training and L&D
THE PAROLE BOARD FOR ENGLAND AND WALES
London , United Kingdom
01.2023 - 03.2024
- Responsibilities entailed managing all L&D activities with annual £1.2M budget.
- Managed a team of 10 L&D coordinators to support 400+ stakeholders with training and development
- Spearheaded comprehensive onboarding overhaul, reducing new staff time-to-productivity by 22%
- Led team in the implementation of leadership development programs, resulting in 15% improvement in leadership competency scores
- Established key performance indicators (KPIs) for training effectiveness, resulting in 19% increase in employee performance metrics
- Implemented metrics to measure training ROI, resulting in 12% improvement in the quantifiable impact of learning initiatives on overall business performance
- Led the development of a competency framework for improved performance assessment.
- Provided a broad range of innovative solutions implementing L&D in the business to drive performance.
- Fostered a culture of continuous learning by promoting internal workshops and seminars.
Operations Lead
HM REVENUE & CUSTOMS
Milton Keynes, Newcastle & Birmingham , United Kingdom
02.2021 - 01.2023
- Held accountability for staff training, regulatory compliance, health and safety as well as stakeholder management
- Managed 22 team leaders to support the training and development of 250+ staff
- Developed workforce planning strategies, resulting in a 15% improvement in staffing efficiency
- Led the implementation of safety protocols training, achieving 18% improvement in employee safety
- Successfully led expansion change projects, increasing operational capacity by 25%
- Developed and delivered comprehensive compliance training programs, achieving a 100% completion rate among staff.
- Enforced adherence to quality, safety and performance metrics to keep teams in compliance with all requirements.
- Implemented risk mitigation strategies to prevent operational disruptions.
- Managed staff rosters, resulting in balanced workloads.
- Improved workflow with strategic delegation of tasks.
Human Resources Manager
TRINITYPLUS HEALTHCARE SERVICES LTD
Middlesbrough , United Kingdom
02.2019 - 01.2021
- Managed team of 5 and led recruitment, onboarding, and training of 120+ supply staff
- Successfully implemented HR Information System (HRIS), achieving 15% improvement in data accuracy and 20% reduction in administrative costs
- Developed and delivered training programs, resulting in 30% increase in staff competency
- Addressed skills gaps and identified staff training needs
- Designed staff training underpinned by digital adult learning theory
- Carried out compliance activities in line with GDPR and legislation
- Liaised with local health authorities and senior hospital management.
- Established efficient payroll system to timely salary disbursement.
- Streamlined HR procedures, resulted in more organised operations.
- Delivered consistent and reliable service through overall administration, planning, coordination and evaluation of HR functions.
- Maintained compliance with all local, county and national laws, as well as established organisational standards.
- Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
- Partnered with management to establish workplace safety curriculum for training and education purposes.
Human Resources Manager
L.K.O FOUNDATION (NGO)
Abuja
02.2018 - 01.2019
- Formulated employment and administrative policies and procedures for all business functions
- Recruited, trained, and mentored over 40 volunteers
- On-boarding of new staff, organising training for staff
- Addressed skills gaps and identified staff training needs
- Designed staff training underpinned by digital adult learning theory.
- Aligned HR strategies with business goals to drive overall company performance.
Human Resources & Operations Manager
MEGADRILL NIGERIA LTD
Abuja
01.2017 - 01.2018
- Implemented effective systems for performance management and talent management
- Maximized IT department’s performance by appointing team leaders and empowering team members
- Streamlined the organisations information systems and ensured the accuracy of information
- Resource planning and providing leadership for business delivery
- Managed multiple teams across sites providing guidance and support
- Liaised with senior government officials and multinational companies for application for mining rights
- Led tender application process and procurement of projects up to $100 million
- Negotiated with clients for operational delivery and contract terms
- Prepared contracts and carried out compliance activities on on-going projects across various sites
- Researched and assessed ability and suitability of sub-contractors and negotiated contracts
- Acted as Duty manager with autonomy to make decisions for projects up to $50 million
- Application for visas for international contractors in compliance with national employment legislation.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Analysed performance metrics, identified areas for improvement in operations management.
- Fostered a culture of continuous learning, improved workforce competency levels.
Human Resources Manager
CEDAR EVENTS/ONCE UPON A DESTINATION
Lagos
07.2016 - 01.2017
- Partnered with external and internal clients ensuring events met the highest standards
- Re-designed the performance management system of the organisation
- Liaised with vendors, suppliers, local law enforcement and local councils for event
- Carried out logistics management on event days and supporting events management staff
- Acted as point of contact for stakeholders.
- Communicated HR updates to staff, keeping employees operating under consistent framework across organisation.
- Developed company culture with regular staff engagement activities.
Education
MSc - Psychology (Merit, BPS accredited)
Teesside University
Middlesbrough / United Kingdom B.A - Marketing with Human resources management (2:1)
Middlesex University
London / United KingdomSkills
- Leadership Development
- People Management
- HR Strategy and Planning
- Stakeholder Engagement
- Project Management
- Training and Development interventions
- Coaching and mentoring
- Skills gap analysis
Certification
- Prince2 Practitioner
- IOSH Institution of Occupational Safety and Health, Certificate in Managing Safety
- APMG, PRINCE2 Project Management Practitioner
- BCS Chartered Institute, Foundation Certificate in IT Service Management
Custom
- MSc
- B.A (HRM)
Timeline
Director of Training
EMUNAH PSYCHOLOGY SERVICES LIMITED
03.2023 - Current
Head of Training and L&D
THE PAROLE BOARD FOR ENGLAND AND WALES
01.2023 - 03.2024
Operations Lead
HM REVENUE & CUSTOMS
02.2021 - 01.2023
Human Resources Manager
TRINITYPLUS HEALTHCARE SERVICES LTD
02.2019 - 01.2021
Human Resources Manager
L.K.O FOUNDATION (NGO)
02.2018 - 01.2019
Human Resources & Operations Manager
MEGADRILL NIGERIA LTD
01.2017 - 01.2018
Human Resources Manager
CEDAR EVENTS/ONCE UPON A DESTINATION
07.2016 - 01.2017
MSc - Psychology (Merit, BPS accredited)
Teesside University
B.A - Marketing with Human resources management (2:1)
Middlesex University
- Prince2 Practitioner
- IOSH Institution of Occupational Safety and Health, Certificate in Managing Safety
- APMG, PRINCE2 Project Management Practitioner
- BCS Chartered Institute, Foundation Certificate in IT Service Management
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