Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gbemisola Adelani

London,United Kingdom

Summary

Experienced M365 Cloud Engineer with a strong background in SharePoint Administration and MS365 Apps Configuration. Proven track record in managing and optimising Microsoft environments, including Exchange Online, SharePoint Online, Teams, and OneDrive. Skilled in Power BI, Power Automate, and PowerApps, with a focus on enhancing user experience and security. Adept at problem-solving and communication, fostering collaboration across cross-functional teams. Career goals include advancing expertise in cloud technologies and driving innovative solutions for business efficiency.

Overview

11
11
years of professional experience

Work History

M365 CLOUD ENGINEER

Aspira Cloud
Remote
10.2024 - Current
  • Oversee maintenance of M365 tenant covering Exchange Online, SharePoint Online, Teams, and OneDrive.
  • Handle the efficient configuration of resources, calendars, and mailboxes.
  • Manage Exchange Online settings, including mail flow, and roles.
  • Manage the setup of Microsoft Entra ID.
  • Implement and troubleshoot Multi-Factor Authentication (MFA); handle user provisioning, role assignments, and deactivation.
  • Creating SharePoint sites, assisting in setting up lists and libraries.
  • Set up permission metrics for file sharing and collaboration in OneDrive.
  • Enhanced the efficiency of Microsoft Teams by optimising chat, meetings, and calling.
  • Configured policies in Teams to ensure collaboration security.
  • Enforce advanced security frameworks through effective policies.


SharePoint Administrator

Freelance
09.2022 - 09.2024
  • Act as the primary point of contact for clients, providing comprehensive support for SharePoint-related queries, issues, and customization requests.
  • Collaborate closely with clients to understand their business needs and translate them into effective SharePoint solutions.
  • Design and implement effective site architecture, ensuring logical organization, ease of navigation, and optimal user experience.
  • Implement information management strategies, including metadata, content types, and search configurations, to enhance content discoverability.
  • Design and implement SharePoint Online workflows using Power Automate (Flow) to automate approval processes and document management tasks.
  • Design and implement seamless integration between SharePoint Online and Power BI, enabling data visualization and reporting capabilities within SharePoint sites.
  • Manage and administer SharePoint and Power Apps environments, including creating forms for business needs.
  • Configure security settings and permissions within SharePoint and Power Apps to control access to data and applications. and pages.
  • Lead SharePoint migration projects, including planning, data migration, and testing phases.
  • Stay abreast of SharePoint updates and upgrades, recommending and implementing relevant updates to improve functionality and security.
  • Foster collaboration with cross-functional teams, including developers, administrators, and end-users, to ensure seamless integration of SharePoint into the client's business processes.

L3 Technical Support Specialist

Reloadly
02.2021 - 08.2022
  • Create and maintain technical design documents and requirements including workflow design of the company's APIs
  • Perform demos, training, and onboarding calls with clients
  • Participated in design and planning meetings with the company's API customer Programmers and
  • Systems Architects
  • Resolve and manage requests from API customers regarding programming interfaces, including inbound/outbound API calls using required tools and technologies during the customer development and maintenance phase
  • Monitor and troubleshoot system alerts, escalate critical issues, and follow up with various parties through service restoration
  • Use coding samples and snippets of code to communicate with developer clients
  • Dig deep into logs, proactively monitor, and act before affecting live traffic
  • Identify recurring errors and proactively collaborate with the Product and Engineering team using Jira to improve our product and customer requests.

SharePoint Technical Lead

Tek Experts
02.2019 - 01.2021
  • Acted as the primary liaison for SharePoint intranet, providing support for end-users and troubleshooting queries.
  • Subject matter expert in configuring and developing SharePoint, including templates, web parts, SP Lists, workflows, Power Automate, and integrations with Power BI.
  • Managed and maintained the support framework, ensuring a network of content owners and editors for relevant practices and business services.
  • Configure security settings and permissions within SharePoint and Power Apps to control access to data and applications. and pages.
  • Conducted internal practice awareness sessions, showcasing use cases and promoting best practice use to encourage adoption of SharePoint functionality.
  • Reviewed and reported on SharePoint site usage analytics, ensuring profiles were up to date as part of the joiner, leaver transfer process.

M365 Support Engineer

Tek Experts
09.2017 - 01.2019
  • Act as the primary technical contact, delivering advanced technical troubleshooting and problem-solving solutions for corporations.
  • Administered the following support duties: Window 7/8/10 support, Microsoft Office / Office 365, SharePoint & OneDrive for Business; Teams; Microsoft stream.
  • Explained technical information clearly to non-technical individuals to promote a better understanding.
  • Responded to end-user support requests and patiently walked individuals through basic troubleshooting tasks.
  • Created support documentation that empowered and enabled the user community to extend skills, leverage system features, and find resolutions to questions without intervention from the support team.
  • Migration of file servers, SharePoint OnPrem, DropBox, and GDrives to SharePoint Online/OneDrive For Business.
  • Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability.
  • Maintenance/sustainment of existing client SharePoint sites and subsites, lists, libraries, and content (including pages, workflows, and items).
  • Maintenance, and sustainment of additional complementary functionality for customer subsites, lists, libraries, and content.
  • Implementation of office file security to meet global compliance requirements (Sensitivity labels, Retention Policies, Encryption, DLP).

Network Operations Center Engineer

BISWAL LIMITED
06.2014 - 09.2017
  • Ensured service restoration within service level agreement limits (SLA) by detecting, analyzing, and rationalizing all alarms and triggering incident management activities.
  • Adhered to NOC Shift Hand-Over procedure by overseeing and executing all network changes as per organization process/procedures.
  • Identified and resolved faults by ensuring the fault escalation process adhering to with operations unit.
  • Provided an unparalleled level of service and satisfaction to IHS customers, including tenants, and contractors through site restoration with a minimum mean time to repair (MTTR).
  • Managed significant challenges associated with an allocated network segment and services efficiently.
  • Managed and implemented all functions of network surveillance, detection, troubleshooting, escalation, and resolution of alarms and outages on sites.
  • Organized the Lagos region team by streamlining field engineers' operations, ensuring service delivery within the timescale, and meeting the required 30mins SLA with the customer.

Education

Master of Technology - Information Technology

University of the West of Scotland

Bachelor of Technology - Statistics

Ladoke Akintola University of Technology

Skills

  • SharePoint Administration
  • MS365 Apps Configuration
  • Power BI
  • Power Automate
  • PowerApps
  • Microsoft Office Suite
  • Data Migration
  • Database Maintenance
  • Communication Skills
  • Analytical and Critical Thinking

Timeline

M365 CLOUD ENGINEER

Aspira Cloud
10.2024 - Current

SharePoint Administrator

Freelance
09.2022 - 09.2024

L3 Technical Support Specialist

Reloadly
02.2021 - 08.2022

SharePoint Technical Lead

Tek Experts
02.2019 - 01.2021

M365 Support Engineer

Tek Experts
09.2017 - 01.2019

Network Operations Center Engineer

BISWAL LIMITED
06.2014 - 09.2017

Master of Technology - Information Technology

University of the West of Scotland

Bachelor of Technology - Statistics

Ladoke Akintola University of Technology

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