GAYTRI SHARMA
Bradford,West Yorkshire
Summary
Customer-orientated, strategic-thinking Sales Professional with Many years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Sales Manager
BAJAJ ALLIANZ LIFE INSURANCE CO. LTD
Patiala, Punjab
03.2014 - 06.2016
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Tracked and evaluated weekly sales figures, developing senior leadership reports for targeted action planning.
- Collected customer and market feedback and reported information to company leadership.
- Shaped business direction through rigorous research and strategy development.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Carried out sales visits to current and prospective customers.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
Client Relationship Partner
YES BANK LTD
Patiala
03.2012 - 01.2014
- Liaised between customers, staff and stakeholders to maintain constructive communications.
- Met Service Level Agreements through strategic planning and workload management.
- Analysed complaint root causes to identify improvement areas.
- Investigated complaints thoroughly to deliver positive customer outcomes.
- Maintained detailed knowledge of company offerings to recommend appropriate products to clients.
- Educated customers about company products, services and special offers.
- Reviewed client files to identify opportunities for cross selling.
Education
Master of Science - International Business and Management
University of Bradford
Bradford 01.2022 - 04.2023
Master of Business Administration - HR and Marketing
Lovely Professional University
Patiala2014
Bachelor of Business Administration -
Malwa Institute of Management, PTU
Patiala2011
Secondary Certificate - undefined
2008
PSEB - undefined
2006
Skills
- Workflow optimisation
- Communication and engagement techniques
- Complaint resolution
- Strategic sales knowledge
- Excellent communication skills
- Superb time management
- Sales and market development
Languages
English
Fluent
Hindi
Native
Punjabi
Native
Urdu
Intermediate
Timeline
Master of Science - International Business and Management
University of Bradford
01.2022 - 04.2023
Sales Manager
BAJAJ ALLIANZ LIFE INSURANCE CO. LTD
03.2014 - 06.2016
Client Relationship Partner
YES BANK LTD
03.2012 - 01.2014
Master of Business Administration - HR and Marketing
Lovely Professional University
Bachelor of Business Administration -
Malwa Institute of Management, PTU
Secondary Certificate - undefined
PSEB - undefined
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