Gaynor Thomas

Retired early to travel. I've enjoyed traveling in many countries in Asia over the last nine years and have learnt a lot about other cultures which has broadened my understanding of different ways of life.

• Developed comprehensive sales strategies to enhance market penetration and drive growth.
• Managed relationships with key clients to ensure satisfaction and loyalty across the region.
• Trained and mentored sales teams to improve performance and achieve targets effectively.
• Collaborated with marketing department to align promotional efforts with sales objectives.
• Analysed market trends and customer feedback to identify new opportunities for expansion.
• Conducted regular sales presentations to stakeholders, showcasing product benefits and features.
• Oversaw implementation of sales initiatives to optimise operational efficiency and performance.
• Evaluated competitor activities and market conditions to inform strategic decision-making processes.
• Leveraged digital tools for efficient lead tracking and follow-up; enhanced conversion rates.
• Trained team members for improved selling techniques and product knowledge.
• Conducted competitive analysis to identify and capitalise on business opportunities.
• Presented sales reports at board meetings, influencing future strategy decisions.

• Developed comprehensive product knowledge to assist customers in selecting fitted kitchen solutions.
• Managed daily operations, ensuring smooth service delivery and customer satisfaction.
• Established and maintained relationships with suppliers to secure high-quality materials.
• Led marketing initiatives to promote fitted kitchen offerings across various platforms.
• Trained and mentored new staff to enhance team performance and customer engagement.
• Coordinated installation schedules with contractors to ensure timely project completion.
• Implemented efficient inventory management practices to optimise stock levels and reduce waste.
• Resolved customer complaints effectively, fostering loyalty and repeat business.
• Resolved complex business problems by utilising analytical skills,.
• Devised budget plans, ensured financial stability of the business.