Gayatri Menon
Senior Research & Engagement Coordinator
London
Summary
A research-focused individual with a keen interest in digital communications and technology, I have thus far succeeded in combining these sectors within academics and my career, and continue to seek experience and leadership opportunities that allow me to develop my skills while also continuing to learn – driving me to work in digital HE within academic environments. Motivated to start my career early, I began university at the age of 16 majoring in psychology and communications, and since then have been concentrated on people-facing and technology-focused environments, while still enabling leadership and mentoring skills along with academic growth through data-driven projects enhanced by user experience and market research.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
Senior Research & Engagement Coordinator
King's Online & King's Professional and Executive Development
London
2020.10 - Current
- Leading the strategic development and implementation of a research, engagement and marketing strategy for King's College London's online, professional and Executive Education portfolio
- Following best research practice to produce and present reports that communicate strategic commercial recommendations to external companies and Deans of faculties across the College
- Leading on various digital communications and social media projects, working to implement new tactics that has enabled the College to reach new clients, influence external stakeholders, promote brand loyalty and strengthen internal awareness
- Collaborated with Leadership to establish a Staff Working Group for the department, acting as lead Champion to address D&I, engagement and wellbeing needs of staff, based on my own internal research
- Mentored aspirational digital learning designers and successfully assisted in a mentee's promotion of two pay grades
Digital Learning Designer
King’s Online
2018.08 - 2020.10
- Worked with faculties across KCL (law, psychology/neuroscience, public health, global finance/banking/mathematics, international affairs, public policy/government) in a consultative fashion to lead on effective digital content generation, course design and course development
- Provided instructional design through the use and provision of forms, design documents, visual storyboards, instructional templates and guidelines, guided by best practice and digital pedagogy
- Liaised closely with project managers, visual designers, content developers, video/audio producers, UX team and QA team throughout module productions to work to deadlines and implement process improvements
- Trained in UX research and design in order to collaborate with UX specialists to help create and implement a novel King’s Online Design System, and presented findings to the wider learning design team
- Collaborated with Leadership to establish and lead a Diversity & Inclusion Committee, leading a group of 6 in reviewing current practice, obtaining feedback, procuring available information for new training processes and provided onboarding training for 10+ employees
E-Learning Assistant
King’s Online
2016.08 - 2018.07
- Had quality assurance management responsibility over a wider range of technology-enhanced courses from the storyboard phase of an online module to the final product phase
- Performed market research for the Head of Ops and conducted reviews on the current research market in online learning (ie. learning analytics, technology, pedagogy etc)
- Collaborated on various R&D projects with the Head of Design and Development about student user data, games-based learning/VR and blended learning
- Gained experience in digital course development, graphic design, IT and UX and became the sole instructional designer for various weeks in ongoing programmes
- Developed and managed process pipeline improvements with our Production Manager, taught and trained new ELAs and engaged in training on project management and stakeholder management
- Promoted two grades to an instructional designer in July 2018.
Business Researcher
Acre Resources
2016.11 - 2017.02
- Contracted to aid the growth of a recent psychometric procedure the company developed called Acre Frameworks, focusing on behavioural competencies and assessments of such in order to build successful HSE individuals and teams
- Lead responsibilities include market research, psychometric data analysis, organisational development, global market awareness, candidate and stakeholder management & business development within a wider sustainability recruitment company
- Assisted in writing press releases and business papers on the merits of Frameworks in order to build business
- Contributed to social media strategy and posting
Research Assistant
King’s College London
2016.01 - 2016.08
- Collected qualitative data from South London and Maudsley Hospital patients and conducted both qualitative and quantitative analyses on large datasets.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations through SPSS or Excel
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Intern
JD Spicer Zeb
London
2014.09 - 2015.03
- Completed a 6-month internship abroad in London as a research intern at a criminal law firm
- Worked closely with solicitors on Crown Court cases, including summarizing whole cases, fact checking and researching past legislation and aiding in professional case meetings
- Assisting in courtrooms by witnessing whole trials and composing detailed notes for the solicitors
- Analyzed case notes to help build psychiatric evaluations.
PA Lab Assistant
Drexel University
Philadelphia
2014.06 - 2014.09
- Acted as sole recruiter for a sleep study at Drexel University
- Prepared project-related reports, manuscripts and presentations
- Presented descriptive and multivariate statistical analyses of data on SPSS
- Performed data entry and other clerical workshops.
Education
Master of Science - Forensic Mental Health- Research
King's College London, Institute of Psychiatry
London 2015.08 - 2016.05
Bachelor of Science - Psychology
Drexel University
Philadelphia, Pennsylvania 2013.08 - 2015.06
Associate of Arts - Liberal Arts, Psychology and Communications
Bard College
Great Barrington, Massachusetts 2011.08 - 2013.05
Skills
- Office 365, Microsoft Word, Excel, Outlook and Powerpoint; SPSS, R, MetLab, Adapt, Moodle, H5P; Adobe Creative Suite, Microsoft Office & Teams Articulate Storyline, Camtasia; Trello, Slack
Timeline
Senior Research & Engagement Coordinator
King's Online & King's Professional and Executive Development
2020.10 - Current
Digital Learning Designer
King’s Online
2018.08 - 2020.10
Business Researcher
Acre Resources
2016.11 - 2017.02
E-Learning Assistant
King’s Online
2016.08 - 2018.07
Research Assistant
King’s College London
2016.01 - 2016.08
Master of Science - Forensic Mental Health- Research
King's College London, Institute of Psychiatry
2015.08 - 2016.05
Intern
JD Spicer Zeb
2014.09 - 2015.03
PA Lab Assistant
Drexel University
2014.06 - 2014.09
Bachelor of Science - Psychology
Drexel University
2013.08 - 2015.06
Associate of Arts - Liberal Arts, Psychology and Communications
Bard College
2011.08 - 2013.05
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