Gayatri Chandnani

Corporate Banking Relationship and Credit Manager for joint ventures and subsidiaries in the UK and Europe.

• Devising strategies to develop funnel with comprehensive leads for Trade and Working Capital product propositions (Payables, Receivables, Trade Loans, Documentary Trade, Export Agency Finance, etc)
• Fostering productive working relationships with partner groups across regional/global teams, to build solutions based on clients' needs with major focus on JV/subsidiaries across globe
• Developing strong relationships & engagement with key business introducers - debt advisors, corporate finance, legal, audit, industry associations and other key industry influencers.
• Ensure compliance with regulatory requirements and policies / guidelines at all time. Smooth onboarding with KYC and risk analysis with Enhanced Due diligence on business profile and conducting periodic risk reviews.
• Maintain and develop active relationship with FI network, manage RMA and active trade volume.

• Orchestrated comprehensive relationship strategy across high-value corporate accounts, resulting in 65% YOY revenue growth for existing client base .
• Activated around 20 NCA business with 95% achievement on income target and enhancing client retention by 100%
• Initiated and led digital transformation project that streamlined client communication processes, achieving 40% reduction in response time and 30% increase in customer satisfaction scores
• Collaborated closely with compliance department to tailor EDD for film production industry effectively mitigating AML risk and contributing reduction in compliance incidents
• Championed adoption of Salesforce CRM, leading cross-functional training that improved sales productivity by 20% and data accuracy by 35%
• Attended several networking events, conferences and seminars, helped creating strong CA network for new business references.
• With approach on 360 coverage successfully referred healthy clients to Private banking , NRI business, Corporate Real estate and Corporate asset based lending.

• Supervising overall operational performance of Trade desk and Relationship manger, generating business as per
  management requirements and achieving set targets
• Conceptualising and implementing competent strategies with view to penetrate new accounts and expand existing ones
  for wide range of asset/liability products and services
• Provided coaching and support to team members to enhance their performance, achieve goals, adhere to compliance and aligned with bank's risk policies.
• Monitoring competitor activities and devising effective counter measures.
• Designing & implementing lead generation activities within territory
  Maintain 360 relationship with client and cross selling of suitable product pertaining to international transaction, Treasury
  product ,Fx Solution ,WC financing ,LC/BG any other product .

• Cultivated relationships skills and managed accounts leading to sustained 20% YoY revenue growth.
• Giving right solutions to customer through periodic engagement and executing all trade related transactions by liaising
  with various departments in teamwork environment
• Acquisition of Trade & FX based clients with entire range of Trade Services including outward remittances, import payment, Inward remittances, Export payments, FDI, ODI, ECB, Merchant trading, Buyer’s Credit, Forward Contract, Letter of Credit Bank guarantee etc.
• Identification and acquisitions of potential trade segments/ industries.
• Expertise on all trade documents LC/BG/Buyers credit/Import bills/Exports bills/Export finance/Inward and Outward remittance, working knowledge and monitoring regulatory compliances.
• Identification of process gap and providing adequate trainings to trade desk officer.