Gavrell Embalsado
Leeds
Summary
Experienced hospitality professional with 4 years in experience in customer service, team management, and managerial duties. Excited to move into the retail space to bring strong people skills and eye for detail. Known for creating memorable experiences, handling challenges with a calm, solution-focused mindset, and supporting the team with care and efficiency. Looking forward to joining a fast-paced retail environment to grow, contribute creatively, and bring energy and professionalism to every customer interaction.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Crew Member
Wendy's
Hull, Kingston upon Hull
02.2025 - Current
- Ensured customer satisfaction with prompt and accurate order fulfilment, helping stay below 3 minute serving time.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Handled high-pressure situations, calmly providing solutions promptly during £800-£1000 hours.
Volunteer Sales Assistant
Lonsdale Community Shop
Hull
11.2024 - 01.2025
- Provided product knowledge to customers resulting in informed purchasing decisions.
- Helped set up promotional displays, attracting more potential buyers and increasing weekly sales by 10%
- Supported organisation's mission through proactive involvement in community events and fundraisers.
- Assisted with stock control and inventory management for a well-organised shop floor.
Sales Promoter
Blue Square
Liverpool
06.2023 - 09.2023
- Interacted with passers-by and initiated conversations, introducing company products and brands with sales pitches.
- Implemented targeted advertising strategies to increase brand awareness and sales.
- Consistently achieving above daily target quota by at least 20%.
- Used outstanding communication and interpersonal skills to quickly build positive customer relations for effective deal closing.
Education
Bachelor of Arts - Creative Writing and English
University of Hull
Hull 09.2017 - 06.2020
Skills
- Efficient communication skills
- Fast Learner
- Experience in busy environments
- Excellent customer service skills
- Active selling
- Food safety and hygiene compliance
References
References are available on request.
Timeline
Crew Member
Wendy's
02.2025 - Current
Volunteer Sales Assistant
Lonsdale Community Shop
11.2024 - 01.2025
Sales Promoter
Blue Square
06.2023 - 09.2023
Bachelor of Arts - Creative Writing and English
University of Hull
09.2017 - 06.2020
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