Gavin Wilson

Having been with Openreach for more than 10yrs I have installed, repaired, maintained and built all areas of the copper and fibre network.

For the vast majority of the last two years I have been in a manager role for a new team within Chief Engineers (Complex Engineering). I have been responsible for developing a team of fibre build engineers into, what is considered, one of the best Complex L2C teams in the southeast.

In this role I have:

• Regularly monitored and assessed performance standards, continually developing and implementing improved operational standards.
• Oversaw a complex delivery team, ensuring cost efficient task completions against tight deadlines and targets.
• Drawing on my personal experiences and of those that have inspired me to effectively manage productivity, safety and engineer engagement.
• Streamlined processes in order to develop an inexperienced team aiding them to continually improve their work.
• Managed team members for enhanced productivity in network operations.
• Facilitated interdepartmental collaboration, enhancing overall operational efficiency .
• Demonstrated outstanding problem-solving skills throughout to maintain exceptional service delivery.
• Mitigated risk by implementing honest discussions around safety protocols.
• Implemented regular staff coaching and development to improve overall productivity levels and enhance engineering ownership.
• Handled overall planning and management of all daily work within my Area of Operations.
• Led teams through complex installations, ensuring individuals were aware of what was being done and why.
• Conducted staff training to improve customer service skills within the team.
• Coordinated with different departments to ensure a smooth transition from problem to result.

During my last few years of service I moved into military logistics. I was responsible for inventories ranging from a bag of screws to the largest vehicle on the park and everything in between. I was active at Squadron (sub unit level), Regimental (unit level) and Brigade (command level). In this role I would liaise with Officer Commanders down to Private soldiers. I was responsible for ensuring the units and sub units had the equipment and resources required for operational and exercise objectives.

I maintained an active instructor/teacher/coach role within my unit. Not just for logistics but for trade training (Combat Medic) and weapon, field skills, drill (moving in a uniform manner) and Health and Safety.

• Streamlined supply chain procedures resulting in increased efficiency and accuracy.
• Led training exercises to enhance unit cohesion.
• Implemented preventative maintenance schedules for military vehicles and equipment to prevent breakdowns during operations and exercises.
• Collaborated with officers to streamline logistics planning.
• Ensured troop readiness for rapid deployment by maintaining equipment inventory.
• Improved logistical efficiency by managing supply distribution.
• Enhanced team morale with effective communication and leadership skills.
• Managed procurement of essential supplies, achieving cost-efficiency.
• Handled sensitive information responsibly whilst upholding confidentiality protocols.
• Conducted regular inspections of personal equipment, enhancing safety measures.
• Maintained detailed records of inventory to avoid any discrepancies or shortages.
• Enforced strict adherence to health and safety regulations, minimising risk of accidents.
• Maintained calm under pressure in emergency response and handling, aiding desired outcomes.

22yrs+ military service from private soldier to Senior Non Commissioned Officer. My world was the RAMC (Royal Army Medical Corps), my role was Combat Medical Technician. The title does not give the role the importance or justice it deserves! I fought alongside the soldiers and I was responsible for their health, physically and mentally. The skills and experiences from military service are vastly varied and difficult to summarise:

• Coordinated patient transfers between different military facilities for advanced treatments.
• Delivered high standard healthcare despite extreme weather conditions or hostile environments.
• Responded quickly to medical emergencies, reducing casualty rates.
• Administered emergency medical treatment to wounded soldiers, saving lives.
• Managed medical records of personnel, aiding in accurate diagnosis and treatment plans.
• Conducted routine health checks for maintaining troop fitness.
• Collaborated with other medical staff to provide coordinated care.
• Accompanied troops during long missions ensuring continuous access to medical care.
• Performed lifesaving procedures during large-scale military operations under heavy fire.
• Maintained and prepared medical equipment for efficient response to emergencies.
• Advised superiors on health risks associated with operating in specific locations.
• Instructed troops on basic self-care and preventative measures against diseases common in deployment area.
• Achieved proficiency in field medicine through rigorous training and experience.
• Assisted surgeons in operations under challenging conditions, contributing to successful outcomes.
• Evacuated injured personnel from combat zones, minimising further injury risk.
• Supported mental well-being of soldiers by offering counselling services.
• Provided first aid and trauma management on the battlefield, stabilising critical patients.
• Implemented hygiene standards within base camp to prevent outbreak of diseases.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

Provided assistance with bicycle repairs, advice on bicycle issues.

Sold bicycle parts and complete bikes.

Sold and advised car parts