Gavin Stevens
Pontefract,West Yorkshire
Summary
People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
Work History
Team Leader
Co-op Food
Sheffield, South Yorkshire
04.2024 - Current
- Developed strategies for improved performance level across the team.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Encouraged open communication, fostering a positive work culture.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Led shifts and motivated team to drive sales.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Promoted professionalism among staff to develop productive relationships.
- Acknowledged exceptional individual performance for improved motivation.
Logistics Assistant
Jackson Woodturners
Sheffield
01.2024 - 04.2024
- With a keen eye for detail and strong organisational abilities, I work as part of a larger team to ensure that operations run in an a smooth and timely manner
- Working within a large fast paced team I am responsible for assisting with the day to day logistics, overseeing the end to end process from stock management to preparing packing lists, packaging outgoing materials, providing customer updates and managing the shipping process
- Other key aspects of my role include comparing transportation costs from different suppliers, ensuring that the outgoing shipment is accurate and well packaged, tracking shipments and unloading/ checking deliveries
Warehouse Operative
Nest.co.uk
Sheffield
01.2023 - 12.2023
- My day to day duties included picking orders, packaging items for UK and international shipping, stock control and liaising with the logistics team to ensure dispatch targets are met
- Working as part of a small but fast paced team I was also responsible for quality control, processing returns and providing excellent customer service, handling enquiries, obtaining additional information for deliveries and giving customers updates
Warehouse Operative
Next Distribution PLC
South Elmsall
12.2020 - 01.2023
- Working in one of the busiest areas of the business, I played a key part in the Despatch Team working independently as part of a small team
- My day to day duties include; processing returns, managing stock levels, hitting daily productivity targets, manual handling, collating and processing initial order sheets and forms
- Key achievements from my time in this role include training new starters and regularly hitting my KPI's
Stores Manager
MITIE Catering
South Elmsall
10.2012 - 12.2020
- Whilst working in this fast paced role I was responsible for receiving goods, managing stock levels, stocking shelves, handling stock (including placing orders) and completing administrative tasks including documenting food temperatures and waste
- Working independently as part of a larger team I was also responsible for dealing with suppliers, unloading deliveries conducting audits and maintaining huge standards in my designated areas
- It was during my time in this role that I successfully completed both Level 1 and Level 2 Certificate's in Food Hygiene
Warehouse Operative
Next Distribution PLC
South Elmsall
06.2010 - 01.2012
- During my time in this role, I had numerous responsibilities including; taking of deliveries, checking for damaged or missing items, moving stock by hand or using a machine, loading goods for sending, keeping stock records, keeping paperwork up to date and keeping the warehouse clean and tidy in order to work safely and general administration
Education
GCSE - Maths
Doncaster College
01.2008 - 01.2009
BTEC Level 2 - Plastering
01.2008 - 01.2009
GCSE - English
Minsthorpe Community College
01.2003 - 01.2008
GCSE - Science
Minsthorpe Community College
01.2003 - 01.2008
Skills
- Manual handling
- Logistics
- Order picking and processing
- Time management
- Microsoft office
- Customer service
- Stock control
- Administration
- Stock management and auditing
- Food handling in line with health and safety requirements
- General warehousing
- Warehouse Experience
- Picking and Packing
- Shipping & Receiving
- Order Picking
- Load & Unload
- Decision-Making
- Tolerance and patience
- Leadership proficiency
- Constructive criticism
- Team supervision
- Cultural awareness
- Performance evaluations
Timeline
Team Leader
Co-op Food
04.2024 - Current
Logistics Assistant
Jackson Woodturners
01.2024 - 04.2024
Warehouse Operative
Nest.co.uk
01.2023 - 12.2023
Warehouse Operative
Next Distribution PLC
12.2020 - 01.2023
Stores Manager
MITIE Catering
10.2012 - 12.2020
Warehouse Operative
Next Distribution PLC
06.2010 - 01.2012
GCSE - Maths
Doncaster College
01.2008 - 01.2009
BTEC Level 2 - Plastering
01.2008 - 01.2009
GCSE - English
Minsthorpe Community College
01.2003 - 01.2008
GCSE - Science
Minsthorpe Community College
01.2003 - 01.2008
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