Gautham Gireendran
Portsmouth,Hampshire
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I possess a solid foundation in technical skills and an eagerness for continuous improvement. Knowledgeable about the best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. My interpersonal skills and collaborative nature make me an effective team player.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Insurance Operations Specialist
Allianz Insurance
India
2020.07 - 2021.09
• Drafted and managed project-related documents, such as contracts, leases, and insurance policies, to ensure compliance with legal requirements
• Collaborated with underwriters, agents, and other stakeholders to facilitate smooth operations and resolve issues.
• Compiled and analysed data to generate reports on key performance indicators and operational metrics.
• Conducted quality assurance checks to identify and resolve discrepancies, minimizing errors and improving customer satisfaction
• Conducted quality assurance checks to identify and resolve discrepancies, minimizing errors and improving customer satisfaction
Operations Analyst
Insight Job Guru
India
2019.04 - 2020.06
• Provided administrative support to management, resulting in improved efficiency in daily operations
• Developed and implemented processes and procedures to streamline office operations
• Developed and implemented efficient processes and procedures that streamlined administrative operations, resulting in a 27% increase in productivity
• Develop a database for Client Search & Business Expansion using MS Excel
- Implemented action plans for operational improvements, boosting productivity levels by 33%.
• Handling telecalls from prospective clients & queries regarding business proposals
• Conduct regular audits to ensure compliance with regulatory requirements.
- Supported implementation of proposed plans by following best practices in change management.
- Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
Education
Master of Science - Engineering Management
University of Portsmouth
Portsmouth 2022.01 - 2023.06
Master of Science - Data Science
International Institute of Information Technology
India 2020.09 - 2021.09
Bachelor of Science - Computer Science Engineering
Mohandas College of Engineering and Technology
India 2015.08 - 2019.06
Skills
- Operational management
- Business development
- Resource management
- Customer service
- Business management
- Proficient in SQL, JAVA, Python
- Event management
- Microsoft Office Suite
- SQL and databases
- Problem-solving
- Excel proficiency
- Multi-tasking
- Operations analysis
- Production reporting
- Data Entry
- Teamwork and Collaboration
- Flexible and Adaptable
- Excellent Communication
- Critical Thinking
- Operations support
- Excellent problem-solving skills
- Documentation
- Project support
- Customer service expert
- Written and verbal communication skills
- Microsoft Office
- Social media management
Languages
English
Fluent
Malayalam
Native
Tamil
Beginner
Timeline
Master of Science - Engineering Management
University of Portsmouth
2022.01 - 2023.06
Master of Science - Data Science
International Institute of Information Technology
2020.09 - 2021.09
Insurance Operations Specialist
Allianz Insurance
2020.07 - 2021.09
Operations Analyst
Insight Job Guru
2019.04 - 2020.06
Bachelor of Science - Computer Science Engineering
Mohandas College of Engineering and Technology
2015.08 - 2019.06