Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Gautham Gireendran

Gautham Gireendran

Portsmouth,Hampshire

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I possess a solid foundation in technical skills and an eagerness for continuous improvement. Knowledgeable about the best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. My interpersonal skills and collaborative nature make me an effective team player.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Insurance Operations Specialist

Allianz Insurance
India
07.2020 - 09.2021

• Drafted and managed project-related documents, such as contracts, leases, and insurance policies, to ensure compliance with legal requirements

• Collaborated with underwriters, agents, and other stakeholders to facilitate smooth operations and resolve issues.

• Compiled and analysed data to generate reports on key performance indicators and operational metrics.

• Conducted quality assurance checks to identify and resolve discrepancies, minimizing errors and improving customer satisfaction

• Conducted quality assurance checks to identify and resolve discrepancies, minimizing errors and improving customer satisfaction

Operations Analyst

Insight Job Guru
India
04.2019 - 06.2020

• Provided administrative support to management, resulting in improved efficiency in daily operations

• Developed and implemented processes and procedures to streamline office operations

• Developed and implemented efficient processes and procedures that streamlined administrative operations, resulting in a 27% increase in productivity

• Develop a database for Client Search & Business Expansion using MS Excel

  • Implemented action plans for operational improvements, boosting productivity levels by 33%.

• Handling telecalls from prospective clients & queries regarding business proposals

• Conduct regular audits to ensure compliance with regulatory requirements.

  • Supported implementation of proposed plans by following best practices in change management.
  • Identified areas for improvement, devising and implementing cost-effective solutions to improve results.

Education

Master of Science - Engineering Management

University of Portsmouth
Portsmouth
01.2022 - 06.2023

Master of Science - Data Science

International Institute of Information Technology
India
09.2020 - 09.2021

Bachelor of Science - Computer Science Engineering

Mohandas College of Engineering and Technology
India
08.2015 - 06.2019

Skills

  • Operational management
  • Business development
  • Resource management
  • Customer service
  • Business management
  • Proficient in SQL, JAVA, Python
  • Event management
  • Microsoft Office Suite
  • SQL and databases
  • Problem-solving
  • Excel proficiency
  • Multi-tasking
  • Operations analysis
  • Production reporting
  • Data Entry
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Excellent Communication
  • Critical Thinking
  • Operations support
  • Excellent problem-solving skills
  • Documentation
  • Project support
  • Customer service expert
  • Written and verbal communication skills
  • Microsoft Office
  • Social media management

Languages

English
Fluent
Malayalam
Native
Tamil
Beginner

Timeline

Master of Science - Engineering Management

University of Portsmouth
01.2022 - 06.2023

Master of Science - Data Science

International Institute of Information Technology
09.2020 - 09.2021

Insurance Operations Specialist

Allianz Insurance
07.2020 - 09.2021

Operations Analyst

Insight Job Guru
04.2019 - 06.2020

Bachelor of Science - Computer Science Engineering

Mohandas College of Engineering and Technology
08.2015 - 06.2019
Gautham Gireendran