Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Extracurricular Activities
Certification
Timeline
Generic

Gaurvi Malik

Oracle Cloud DBA
London

Summary

Oracle Database Administrator with 12 years of experience supporting UK clients. Oracle Certified Professional – 11g and ITIL 2011 Foundation certified. AWS Solutions Architect Associate certified. Experienced in database management, supporting Oracle 11g, 12c, and 19c databases. Including refreshes etc. Proficient in supporting UK based customers working on banking applications. Skilled in UNIX administration and shell scripting. Expertise in AWS database migration, including endian conversion and silent database installation using DBCA templates. Strong troubleshooting skills, with experience accessing databases through client tools (PL/SQL Developer, TOAD). Knowledgeable in Oracle Fusion Middleware components, patching, installation, and upgrades. Proficient in monitoring databases using EMCC and logic monitor.

Overview

12
12
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Oracle Cloud DBA

Sopra Banking Services Ltd.UK
01.2021 - Current
  • Streamlined backup and recovery processes, enhancing overall system stability and availability.
  • Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
  • Provided timely resolution of critical production issues, minimizing downtime and avoiding potential revenue loss.
  • Established proactive monitoring solutions that alerted administrators to potential issues before they escalated into major problems.
  • Set up and controlled user access levels across databases to protect important data.
  • Trained junior team members on best practices for database administration, promoting a culture of continuous learning within the organization.
  • Delivered successful database migration projects, ensuring seamless transitions with minimal disruption to business operations.
  • Installed and configured middleware in Linux environments.

Oracle Database Administrator

Sopra Banking Services Ltd.
12.2019 - 12.2020
  • Implemented capacity planning strategies, optimizing resource allocation and preventing system overloads.
  • Troubleshot database issues to create and resolve trouble tickets.
  • Monitored and analyzed database activity to identify and prevent incidents and recommend performance improvements.
  • Assisted in migrating databases to newer versions or alternate platforms, minimizing disruption to business operations.
  • Provided technical support to end-users, troubleshooting database-related issues and offering guidance on best practices.
  • Managed user accounts within the Oracle Database environment, granting appropriate permissions while adhering to security protocols.
  • Proposed database changes to ease monitoring and administrative effort.
  • Worked with customers and other third parties to support DBA functions.
  • Led training sessions for junior team members on best practices in maintaining an efficient Oracle Database environment.
  • Participated in disaster recovery exercises, testing contingency plans to ensure minimal impact on business operations during emergency situations.
  • Installed and configured middleware in Linux environments.

Application Support Professional

RBS Services Ltd. (Virtusa Polaris)
02.2016 - 12.2019
  • Improved customer satisfaction by providing timely and efficient support for various applications.
  • Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
  • Collaborated with developers, analysts and project managers to expedite incident resolutions.
  • Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.
  • Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.

Senior Operations Professional

IBM India Pvt. Ltd.
07.2015 - 01.2016
  • Negotiated contracts with vendors, securing favorable terms that resulted in cost savings for the organization.
  • Facilitated change management initiatives, guiding teams through successful transitions to new operational structures.
  • Enhanced operational efficiency by streamlining processes and implementing new technologies.
  • Established strong relationships with key stakeholders, fostering collaboration and effective communication.

Systems Engineer

Tata Consultancy Services
01.2012 - 07.2015
  • Supported system users, educating employees on troubleshooting and problem-solving protocols.
  • Delivered helpdesk service and support to customers.
  • Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
  • Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
  • Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
  • Implemented IT infrastructure upgrades, ensuring minimal downtime during the transition process.

Education

M.Tech in Data Analytics - Software Systems

BITS Pilani

B.Tech (Honors) in Computer Science Engineering - undefined

Kurukshetra University

High School Diploma -

Sacred Heart Convent School
India
04.2001 -

SSC, CBSE Board -

Sacred Hear Convent School
India
03.2009

Skills

  • Unix, Windows, Linux, Sun Solaris
  • Geneos, eG, OEM, Commvault

  • Backup and recovery

  • Database Administration

  • Database Management

  • Database monitoring

  • Disaster Recovery

  • Data Migration

  • Linux Operating System

  • Patch management

  • AWS Patch Management

  • AWS backup

Accomplishments

  • AWS Migration: Successfully migrated databases from on-premise to cloud, earning appreciation for customer delivery.
  • Onspot Award (TCS): Recognized for outstanding performance as an Oracle DBA.
  • TCS Gems: Awarded for reducing manual effort and cost through shell scripting.
  • On Spot Star Awar(SBS)- Successfully deployed releases and upgrades done

Personal Information

  • Date of Birth: 07/11/1989
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Extracurricular Activities

Organized team activities and fun events to keep team members motivated. Provided database training to new joiners. Participated in cultural activities at college and school levels. Organized events at office level. Received multiple team and individual awards for excellent work.

Certification

AWS Solutions Architect Associate

Timeline

Oracle Cloud DBA

Sopra Banking Services Ltd.UK
01.2021 - Current

AWS Solutions Architect Associate

07-2020

Oracle Database Administrator

Sopra Banking Services Ltd.
12.2019 - 12.2020

Oracle Certified Professional

07-2018

ITIL 2011 certified

02-2016

Application Support Professional

RBS Services Ltd. (Virtusa Polaris)
02.2016 - 12.2019

Senior Operations Professional

IBM India Pvt. Ltd.
07.2015 - 01.2016

Systems Engineer

Tata Consultancy Services
01.2012 - 07.2015

High School Diploma -

Sacred Heart Convent School
04.2001 -

M.Tech in Data Analytics - Software Systems

BITS Pilani

B.Tech (Honors) in Computer Science Engineering - undefined

Kurukshetra University

SSC, CBSE Board -

Sacred Hear Convent School

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