Results-driven and customer-focused Product Manager/Product Owner with 17+ years of experience in Agile and Waterfall methodologies. Proven expertise in product lifecycle management, business strategy, and cross-functional team leadership. Skilled in driving product vision, roadmap development, and delivering data-driven solutions to achieve business growth. Certified in SAFe 6.0 with a strong track record of improving operational efficiency, customer experience, and revenue growth.
Overview
16
16
years of professional experience
Work History
Product Owner
Hexaware, Ernst & Young, EY
London
02.2023 - Current
Led development team for Adobe Experience Manager (AEM), delivering base components and templates for real-time content
Built and prioritized roadmap for Unified Platform Project, ensuring alignment with client needs and strategic initiatives
Adopted SAFe methodology, participating in ART events (PI Planning, Scrum of Scrums, PO Sync) and Scrum ceremonies (Daily Standups, Sprint Planning, Retrospectives)
Articulated capabilities, features, and user stories, achieving 98% sprint goals through effective backlog management
Improved product portfolio through market analysis and business development, increasing sales by 20%
Enhanced team efficiency by 30% through implementation of cloud-based invoicing solutions.
Technical Product Manager
Tech Mahindra
London
05.2016 - 01.2023
Owned discovery and delivery of insurance modules (renewal, endorsement, finance, cancellation) for enhanced customer engagement
Developed product vision and strategy using design thinking tools, focusing on customer-centric solutions
Conducted ideation workshops with cross-functional leaders to identify customer pain points and procurement needs
Translated product vision into prioritized roadmap, delivering end-to-end case management capabilities for commercial credit products
Supported transformation of commercial credit journeys through new tools, data optimization, and colleague training ,Increased productivity by 30%"
Product Lead
Amdocs Business Services Pvt Ltd
Pune
10.2009 - 05.2016
Collaborated with clients to define project scope, goals, and success criteria, ensuring alignment with business objectives
Delivered digital product solutions from ideation to launch, leveraging Agile and Lean methodologies
Conducted market analysis and requirement workshops, creating product strategies for supply chain optimization, optimized system to 40%
Developed low-fidelity wireframes and requirement documentation, ensuring client sign-off and stakeholder alignment.
Product Developer
Web Development Company
Pune
10.2008 - 10.2009
Conducted requirement workshops and stakeholder interviews to identify business needs and solutions
Created product strategies and roadmaps, prioritizing requirements and defining business rules
Developed UI wireframes and functional specifications, ensuring alignment with client expectations, increased system efficiency by 35%
Associate System Engineer
IBM India Pvt Ltd
Gurgaon
10.2008 - 04.2009
Maintained requirement traceability and documented functional specifications for web and mobile applications
Conducted PI Planning and workshops to gather client requirements and translate them into user stories
Guided clients on best practices for mobile application development, ensuring project success, Managed 5 clients together
Education
Bachelor of Technology (B.Tech) - Electronics & Communication