Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Gaurav Gupta

Swindon,Wiltshire

Summary

20+ years of IT experience. Results-driven professional with expertise in ITIL framework application, business transformation, and proactive leadership.

Demonstrates strong capabilities in client relationship management, automation, and pre-sales support to drive operational efficiency and deliver impactful solutions.

Skilled in data platform modernisation, ETL development, and leveraging business intelligence tools for actionable insights. Proficient in SQL, data pipelining, and visualisation tools to optimise extract, transform, load processes and enhance decision-making frameworks.

Committed to fostering innovation through advanced data strategies while aligning with organisational goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Enagement Lead

Tata Consultancy Services
Swindon, UK
11.2018 - Current

Consultant | Business Data Strategy | Large Fleet Management Client

  • Provided expert data strategy consultancy to support business team data needs
  • Help Client in designing & developing data strategy
  • Led in implementing data strategy for client
  • Orchestrated roadmaps for enhancing business intelligence, improving decision-making process.
  • Designed, developed and delivered multiple data products that help client's business team to unlock maximum value from their data
  • Enabled automation of multiple value added business processes, which enabled savings of 20+ FTE in 2 years
  • Led team of 10+ data engineers and data architect

Tools & Technology : OBIEE 12g, Tableau, BI Publisher, PL/SQL, DataIku, Datastage, Oracle Golden Gate, Python, Oracle, SAS

Offshore delivery manager

Tata Consultancy Services
Noida, India
04.2015 - 10.2018

Delivery Manager | Pre Sales | Technical PM

  • Directed delivery operations for multiple European clients.
  • Supervised and coordinated workforce exceeding 50 team members across various locations.
  • Customer reporting & relationship management.
  • Provided pre-sales support for proposals and sales pursuits to drive business growth.
  • Pre-Sales solutions enabled addition of 2 new customer accounts.
  • Managed service contract renewals.
  • Fostered a collaborative work environment, enhancing team morale and productivity.
  • Leveraged technical expertise to provide insightful guidance on offshore projects.

Engagement manager

Tata Consultancy Services
Chicago, USA
08.2011 - 03.2015

Program Lead | Modernisation Programs | Solution Architect | Large US Based Leasing Client

  • Managing Client Relationship
  • Solution architect for multiple large modernisation programs
  • Led team of 30+ professionals across different locations
  • Business Analysts for gathering business requirements for large

development projects

  • Provided pre-sales support for proposals and sales pursuits to drive

business growth

Tools & Technology: AS400, Java, Webservices, Informatica, Talend, SAP BO, Teradata, DB2, Siebel, MQ, Datamirror, IBM Maximo

Program Lead

Tata Consultancy Services
Chicago, USA
11.2008 - 07.2011

Application Development & Maintenance | Large US Based Leasing Client

  • Led team 20 professional to provide application support services to client
  • Escalation point for Client business , IT heads
  • Generated detailed reports covering analysis of production issues and outlining potential solutions.
  • Reporting of delivery KPIs including FTR , BMI to client

Tools & Technology : AS400, Datamirror, Siebel, Informatica, SAP BO, Oracle Financials

Software developer

Tata Consultancy Services
Noida, India
05.2005 - 10.2008
  • Design, development & testing of code in AS400
  • Requirement gathering and analysis
  • Contributed to technical documentation, facilitating smoother project execution.
  • FTR delivery of several digitisation of billing processes
  • Utilised object-oriented programming principles in everyday tasks, resulting in cleaner code creation.
  • Developed robust code for various business functionality, enhancing overall system performance.
  • Quickly gained deep knowledge of leasing business domain

Tools & Technology : AS400, RPGIV, DB2


Education

Bachelor of Technology - Electronics & Communications

I.E.T , M.J.P. Rohilkhand University
Bareilly, India
05/2000 - 06/2000

Skills

  • ITIL framework understanding
  • Results-Driven mindset
  • Proactive leadership
  • Client Relationship Management
  • Automation
  • Business Transformation
  • Pre-Sales
  • Extract, transform, load processes
  • Business intelligence tools
  • ETL development
  • SQL proficiency
  • Data visualisation tools
  • Data platform modernisation
  • Data pipelining

Affiliations

  • Swimming
  • Badminton

Accomplishments

  • Best Program Manager in 2017
  • Most Valuable Player in 2014
  • Start Team Award in 2008
  • Star of the Month Award in 2007

Certification

  • AWS Certified Solution Architect
  • Microsoft Certified Azure Fundamentals
  • PSM I Assessment
  • Six Sigma Green Belt

References

References available upon request.

Timeline

Enagement Lead

Tata Consultancy Services
11.2018 - Current

Offshore delivery manager

Tata Consultancy Services
04.2015 - 10.2018

Engagement manager

Tata Consultancy Services
08.2011 - 03.2015

Program Lead

Tata Consultancy Services
11.2008 - 07.2011

Software developer

Tata Consultancy Services
05.2005 - 10.2008

Bachelor of Technology - Electronics & Communications

I.E.T , M.J.P. Rohilkhand University
05/2000 - 06/2000
Gaurav Gupta