Gaurav dwivedi
Glasgow,Glasgow City
Summary
Competent Catering Team Member equipped with strong organisational and planning skills to deliver quality results. Master in food preparation and presentation. Demonstrates positive communication to achieve customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Event Steward
PSG Group - Scotland
2023.04 - Current
- Serving customers scanning tickets; applying stickers to bags; s providing information to the public regarding the event
- Setting up the venue prior to the event and restoring it to normal after the event
- Assist the seating of customersAssist in fire evacuation procedure
- To help ensure the safety of customers in the venue
Sales Assistant
Thistle gem
Cumbernauld
2022.11 - 2023.01
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Customer Service Assistant
Tenderdetail.com
Ahmedabad
2017.03 - 2019.08
Crew member
McDonald's
Ahmedabad, India
2015.01 - 2017.03
- Prepared food items according to McDonald's recipes and quality standards.
- Cooked and assembled burgers, and other menu items following proper procedures.
- Maintained a clean and organised workstation, adhering to food safety and hygiene regulations.
- Participated in regular cleaning tasks to uphold cleanliness standards throughout the restaurant.
- Conducted routine maintenance on equipment and notified management of any issues or repairs needed.
- Followed proper procedures for disposing of waste and recycling materials.
Education
Master's - Data Science
University of Stirling
Bachelor's degree - Computer Science
St xaviers college
2020
Skills
- Till accuracy
- Store appearance upkeep
- Customer service
- Programming
- Website optimisation
Certification
Cash handling (1 year)
IT (2 years)
Communication skills
Cleaning & Grounds Maintenance (Less than 1 year)
Social media marketing (1 year)
Additional Information
Eligible to work in the UK: Yes
Languages
English
Fluent
Timeline
Event Steward
PSG Group - Scotland
2023.04 - Current
Sales Assistant
Thistle gem
2022.11 - 2023.01
Customer Service Assistant
Tenderdetail.com
2017.03 - 2019.08
Crew member
McDonald's
2015.01 - 2017.03
Master's - Data Science
University of Stirling
Bachelor's degree - Computer Science
St xaviers college