Gaurav Chavan
Pune,Maharashtra
Summary
Organized sales executive with knowledge and abilities to coordinate successful promotions. Blends traditional andcontemporary techniques to maximize reach and customer acquisition. Offers more than 3 years of experience and excellentplanning and problem-solving abilities paired with data-driven mindset. Offering strong candidate with keen understanding of customer needs and talent for building relationships. Knowledgeable about sales processes and committed to achieving targets through effective communication and negotiation. Ready to use and develop skills in customer engagement, sales strategies, and market analysis in lead role.
Overview
5
5
years of professional experience
Work history
Sales Executive and Tour Leader
Anubhav Holidays
Pune
2022.05 - Current
- Managed customer relationships through consultative sales techniques to attain individual sales goals
- Contacted current and potential clients to promote, upsell and cross-sell products and services
- Accompanied tourists to wineries, restaurants and hotels to promote food tours, delivering gastronomical experience
- Scheduled excursion tours to visit national parks and wildlife.
Front Desk Representative
Suyog Travels
Pune
2021.11 - 2022.04
- Effectively and efficiently dealt with customer complaints, offering smart solutions to maintain customer satisfaction and loyalty
- Received incoming reservations enquiries and updated existing bookings in line with established policies and procedures.
Guest services
Excursia tours
Pune
2019.12 - 2020.03
- Generated sales by prospecting leads, cold calling and closing deals
- Drafted application forms with high accuracy and detailed representations to increase approval odds
- Skills, , Time management, Leadership, Sales Management
Education
B.Voc - Travel and Tourism Management
B.G. College Sangavi
06.2023
Diploma In Travel And Tourism - Tourism And Hospitality
MSIHMCT
07/2017 - 12/2020
SSC - Travel and Tourism
New English School Ramanbaug
Skills
- Lead development
- Customer service
- Salesforce
- B2C sales and service
- Results driven
- Loss prevention
Languages
English
Advanced
Hindi
Fluent
Marathi
Native
Timeline
Sales Executive and Tour Leader
Anubhav Holidays
2022.05 - Current
Front Desk Representative
Suyog Travels
2021.11 - 2022.04
Guest services
Excursia tours
2019.12 - 2020.03
B.Voc - Travel and Tourism Management
B.G. College Sangavi
Diploma In Travel And Tourism - Tourism And Hospitality
MSIHMCT
07/2017 - 12/2020
SSC - Travel and Tourism
New English School Ramanbaug