Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Garym Williams

Garym Williams

Caernarfon,Gwynedd

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

16
16
years of professional experience

Work History

Sales & Service Territory Manager

DMM International Ltd
Caernarfon, Gwynedd
08.2024 - Current
  • Oversee day-to-day operations for DMM North America, ensuring smooth coordination across all functions.
  • Manage relationships and maintain regular communication with a network of 150+ retail stores and climbing gyms across the U.S.
  • Create and process customer orders while liaising with our Denver-based 3PL warehouse and a team of sales representatives.
  • Recognized for strong organizational and planning skills, with proficient use of Microsoft Excel for tracking orders, managing data, and streamlining workflows.
  • Selected for this role based on in-depth product knowledge, problem-solving ability, and a proven track record of supporting both operational and customer-facing needs.

Dispatch and Warehouse Supervisor

DMM International Ltd
Caernarfon + Llanberis, Gwynedd
06.2020 - 08.2024
  • Supervised a team of order pickers, ensuring accurate and timely picking, packing, and dispatch of goods to customers and retail partners.
  • Collaborated closely with admin teams to streamline processes and deliver an excellent customer experience.
  • Tracked supply chain movements to prevent bottlenecks or delays.
  • Improved warehouse layout to maximise storage space.
  • Oversaw daily stock control operations, maintaining inventory accuracy and efficient workflow.
  • Investigated process faults and devised targeted solutions.

Warehouse operative

DMM International Ltd
Llanberis, Gwynedd
06.2011 - 06.2020
  • Responsible for accurately picking and packing daily orders for a wide range of customers and retailers.
  • Consistently meet monthly performance targets while maintaining high standards of accuracy and efficiency.
  • Work collaboratively as part of a team to ensure timely dispatch and a high level of customer satisfaction.
  • Replenished shelves as needed, helped maintain adequate stock levels at all times.
  • Operated forklift trucks to efficiently manage heavy loads in the warehouse.

Production Machine Operator

DMM International Ltd
Llanberis, Gwynedd
08.2009 - 06.2011
  • Operated various machines across different production areas to ensure the manufacturing process ran smoothly and efficiently.
  • Flexibly assigned to various tasks within a fast-paced factory environment, adapting to changing demands and priorities.
  • Worked closely with team to ensure seamless shift transitions, maximising productivity.
  • Contributed to meeting deadlines through efficient machine operation in high-pressure environments.

Education

NVQ Level 3 - Mental Health First Aid in the workplace

Mind + Enviroment Mental Health Service
Llanberis
11.2024 -

NVQ Level 2 -

Coleg Llandrillo
Colwyn Bay

Leadership and winning teams -

Impelus

Diploma of Higher Education - Media Studies

Coleg Menai
Llangefni
08.2008 - 05.2009

First Aider -

MediTec
Bangor
10.2018 -

GCSEs - English

Ysgol Syr Hugh Owen
Caernarfon, Gwynedd
08.2006 - 08.2007

Aisle Master and Counter Balance Forklift trained -

Coleg Llandrillo
Colwyn Bay

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Team building
  • Leadership
  • Resourcefulness
  • Inventory management
  • Multilingual
  • Account management
  • Customer relationship management
  • Performance tracking
  • Sales reporting
  • Cultural awareness
  • Customer Service
  • Relationship Management

Affiliations

  • Live music, hiking, walking, cross fit, running, movies and community

Timeline

NVQ Level 3 - Mental Health First Aid in the workplace

Mind + Enviroment Mental Health Service
11.2024 -

Sales & Service Territory Manager

DMM International Ltd
08.2024 - Current

Dispatch and Warehouse Supervisor

DMM International Ltd
06.2020 - 08.2024

First Aider -

MediTec
10.2018 -

Warehouse operative

DMM International Ltd
06.2011 - 06.2020

Production Machine Operator

DMM International Ltd
08.2009 - 06.2011

Diploma of Higher Education - Media Studies

Coleg Menai
08.2008 - 05.2009

GCSEs - English

Ysgol Syr Hugh Owen
08.2006 - 08.2007

NVQ Level 2 -

Coleg Llandrillo

Leadership and winning teams -

Impelus

Aisle Master and Counter Balance Forklift trained -

Coleg Llandrillo

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Garym Williams