Garym Williams
Caernarfon,Gwynedd
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
16
16
years of professional experience
Work history
Sales & Service Territory Manager
DMM International Ltd
Caernarfon, Gwynedd
2024.08 - Current
- Oversee day-to-day operations for DMM North America, ensuring smooth coordination across all functions.
- Manage relationships and maintain regular communication with a network of 150+ retail stores and climbing gyms across the U.S.
- Create and process customer orders while liaising with our Denver-based 3PL warehouse and a team of sales representatives.
- Recognized for strong organizational and planning skills, with proficient use of Microsoft Excel for tracking orders, managing data, and streamlining workflows.
- Selected for this role based on in-depth product knowledge, problem-solving ability, and a proven track record of supporting both operational and customer-facing needs.
Dispatch and Warehouse Supervisor
DMM International Ltd
Caernarfon + Llanberis, Gwynedd
2020.06 - 2024.08
- Supervised a team of order pickers, ensuring accurate and timely picking, packing, and dispatch of goods to customers and retail partners.
- Collaborated closely with admin teams to streamline processes and deliver an excellent customer experience.
- Tracked supply chain movements to prevent bottlenecks or delays.
- Improved warehouse layout to maximise storage space.
- Oversaw daily stock control operations, maintaining inventory accuracy and efficient workflow.
- Investigated process faults and devised targeted solutions.
Warehouse operative
DMM International Ltd
Llanberis, Gwynedd
2011.06 - 2020.06
- Responsible for accurately picking and packing daily orders for a wide range of customers and retailers.
- Consistently meet monthly performance targets while maintaining high standards of accuracy and efficiency.
- Work collaboratively as part of a team to ensure timely dispatch and a high level of customer satisfaction.
- Replenished shelves as needed, helped maintain adequate stock levels at all times.
- Operated forklift trucks to efficiently manage heavy loads in the warehouse.
Production Machine Operator
DMM International Ltd
Llanberis, Gwynedd
2009.08 - 2011.06
- Operated various machines across different production areas to ensure the manufacturing process ran smoothly and efficiently.
- Flexibly assigned to various tasks within a fast-paced factory environment, adapting to changing demands and priorities.
- Worked closely with team to ensure seamless shift transitions, maximising productivity.
- Contributed to meeting deadlines through efficient machine operation in high-pressure environments.
Education
NVQ Level 3 - Mental Health First Aid in the workplace
Mind + Enviroment Mental Health Service
Llanberis 2024.11 -
NVQ Level 2 -
Coleg Llandrillo
Colwyn BayLeadership and winning teams -
Impelus
Diploma of Higher Education - Media Studies
Coleg Menai
Llangefni 2008.08 - 2009.05
First Aider -
MediTec
Bangor 2018.10 -
GCSEs - English
Ysgol Syr Hugh Owen
Caernarfon, Gwynedd 2006.08 - 2007.08
Aisle Master and Counter Balance Forklift trained -
Coleg Llandrillo
Colwyn BaySkills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Leadership
- Resourcefulness
- Inventory management
- Multilingual
- Account management
- Customer relationship management
- Performance tracking
- Sales reporting
- Cultural awareness
- Customer Service
- Relationship Management
Affiliations
- Live music, hiking, walking, cross fit, running, movies and community
Timeline
NVQ Level 3 - Mental Health First Aid in the workplace
Mind + Enviroment Mental Health Service
2024.11 -
Sales & Service Territory Manager
DMM International Ltd
2024.08 - Current
Dispatch and Warehouse Supervisor
DMM International Ltd
2020.06 - 2024.08
First Aider -
MediTec
2018.10 -
Warehouse operative
DMM International Ltd
2011.06 - 2020.06
Production Machine Operator
DMM International Ltd
2009.08 - 2011.06
Diploma of Higher Education - Media Studies
Coleg Menai
2008.08 - 2009.05
GCSEs - English
Ysgol Syr Hugh Owen
2006.08 - 2007.08
NVQ Level 2 -
Coleg Llandrillo
Leadership and winning teams -
Impelus
Aisle Master and Counter Balance Forklift trained -
Coleg Llandrillo