Administrative Officer
Northern Ireland Civil Service
Berlfast
03.2005 - Current
- Standardized office structures and processes to promote collaboration and increased performance.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Created, prepared and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.