GARY Robinson
Great Yarmouth,United Kingdom
Summary
Dedicated professional skilled in team collaboration and time management. Strong numeracy and literacy skills facilitate quick understanding of complex information. Proven ability in communication and customer complaint resolution, fostering positive interactions and maintaining an approachable demeanour.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Front of house team member
dixon foods LTD
Great Yarmouth, Norfolk
2024.07 - 2026.06
- Gained Experience working in an AA rosette award winning restaurant.
- Contributed in all aspects to the team; greeting and sitting guests, taking food and drink orders, running hot freshly prepared food.
- Worked Several Busy peak weekend bar shifts and private functions.
- Became A trusted key member of staff and stepped up to become Sunday evening manager on shift, which involved closing down and cashing up at the end of service.
- Managed 20+ Phone Calls Per Shift, Adding Customers To Relevant Diaries.
- Managed Room Bookings, Room Check-ins.
- Assigned Customers Specific Table Plans To Ensure Smooth Service.
Stay At Home Parent
N/A
Martham, Norfolk
2019.11 - 2024.07
- Supervised daily activities and needs of four children, ensuring wellbeing and development of each, including a new born with disabilities and disorders.
- Coordinated morning routines, facilitating punctual school arrival for older children.
- Prepared healthy and freshly cooked dinners each evening to support family wellbeing.
- Maintained; Organised, Cleaned The home to create a safe and nurturing environment for children.
Executive Assistant To The Managing Director
Cash4Toners LTD
Attleborough, Norfolk
2018.11 - 2019.11
- Oversaw day-to-day operations, improving overall productivity.
- Ran the small business solely and in profit during a substantial time of leave for the managing director.
- Organised stock for purchase, coordinated collection times with customers, then collected goods.
- Conducted market research, providing valuable insights for strategic planning to generate sales.
- Tracked expenses in excel spreadsheets and met budget targets.
- Achieved profit adherence by organising stock levels and arranging targeted buyer sales.
- Prioritised tasks effectively, ensuring optimal use of time and resources.
- Managed 50+ Phone Calls With Customers; Buyers And Business Partners On A Daily Basis.
- Increased Stock Levels Within The Company To The Highest Levels Seen In 5+ Years Of Business. Generating Over £95,000 In Sales That Year.
Delivery Driver
Cash 4 Toners LTD
Attleborough, Norfolk
2017.04 - 2018.11
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Handled fragile items carefully, resulting in zero damage complaints.
- Assisted in warehouse organisation to streamline the packaging process / Helped Load The Delivery Van With Goods.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Improved customer delivery by transporting heavy items safely using best handling practices.
- Maintained vehicle cleanliness for a professional appearance.
- Reduced fuel costs with efficient route planning.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Improved client satisfaction by delivering packages promptly and accurately.
Trainee Dental Nurse
MyDentist
Norwich, Norfolk
2015.05 - 2017.04
- Improved patient comfort by delivering attentive chair-side assistance during procedures.
- Adhered to all relevant ethical codes and regulations within the practice settings.
- Demonstrated commitment towards continuous professional development through regular training sessions.
- Reduced patient anxiety before treatments through effective, supportive patient communication.
- Prepared dental materials as required by dentists, enhancing efficiency of procedures.
- Managed patient appointments for smoother operations.
- Carried out sterilisation of dental instruments to maintain hygiene standards.
Boat Valet
London Boat Show, Excel
London
2014.12 - 2015.01
- I completed a 2 week work placement at the excel London as a boat valet.
- Work with a team before the show opened to ensure the boats are cleaned.
- Gained experience in a working environment.
- Proving I am a reliable team member by stepping up to obstacles and overcoming them with ease.
Office Assistant
Millnet
London
2014.08 - 2014.08
- I completed several night shifts through summer 2014 helping with printing, cleaning & organising files.
- Work with area managers to ensure smooth production in the company's printing department.
- Gained experience in an enclosed environment which included night shifts.
- Showed confidence as a team leader by providing extra shifts for the company's benefit.
Customer Service Assistant
Sainsbury's
Beckton
2013.12 - 2013.12
- Liaised with customers on shop floor, providing friendly sales support and assistance.
- Sharing information with the team to ensure a positive, satisfactory and quality service is delivered.
- Completed placement in busy customer-focused environment, gaining practical experience.
- Working in a team across the store to replenish shelves and coordinate displays on the shop floor.
- Followed company codes of conduct and health and safety regulations to ensure compliance.
Education
Level 2 Diploma - Carpentry & Joinery
Barking & Dagenham College
Romford 2011.01 - 2013.01
GSCE - Secondary Education
Royal Docks Community School
London 2006.01 - 2011.01
Dental Nurse Apprentice Program - Dentistry
Apprenticeship Certificates England
Norwich, Norfolk 2015.05 - 2017.04
Skills
- Point of sale operations
- Cash handling and till reconciliation
- Proficient in the use of smartphones and computers including MS applications, Internet & emails
- Strong numeracy and literacy skills, quick to grasp complex information and learn new skills
- Excellent practical skills; pays close attention to details and possesses a thorough approach to tasks
- Effective communication
- Customer complaint management
- Proven ability of working effectively within a team setting; takes responsibility and supports others
- A good listener with excellent interaction aptitude; friendly, diplomatic and approachable
REFERENCES
- Adam, Ferguson, 020 8090 3020, Barking & Dagenham College, Dagenham Road, Romford, Essex, RM7 0XU
- Andrew, Ross, Deputy Head teacher, 020 7540 2700, The Royal Docks Community School, Prince Regent Lane, London, E16 9HS
- Scott, Walsh, 07973 288 958, 2 Westbrook, North Stifford, Essex, RM16 5UQ
- Tracey, Area Manager, Tracey@shipshapeservices.co.uk, 023 92 324 500, 2 the slipway, port Solent, Portsmouth, Hampshire, P06 4TR
- Neil, Howarth, 020 7422 8840, Stapleton House, 29-33 Scrufton Street, London, EC2A 4HU
- Tracey Campbell, TraceyMydentalManager@outlook.com, 01603 219024, 124 Barrack Street, Norwich, Norwich, NR3 1TL
- Jade Leigh, 07887473271, spring-sprung@outlook.com, Main rd, Fleggburgh, NR29 3AG
Affiliations
- Bodybuilding
- Fitness and wellbeing
Certification
- Full UK Driving License Held For 10+ Years.
- Full UK Motorcycle A License.
Timeline
Front of house team member
dixon foods LTD
2024.07 - 2026.06
Stay At Home Parent
N/A
2019.11 - 2024.07
Executive Assistant To The Managing Director
Cash4Toners LTD
2018.11 - 2019.11
Delivery Driver
Cash 4 Toners LTD
2017.04 - 2018.11
Trainee Dental Nurse
MyDentist
2015.05 - 2017.04
Dental Nurse Apprentice Program - Dentistry
Apprenticeship Certificates England
2015.05 - 2017.04
Boat Valet
London Boat Show, Excel
2014.12 - 2015.01
Office Assistant
Millnet
2014.08 - 2014.08
Customer Service Assistant
Sainsbury's
2013.12 - 2013.12
Level 2 Diploma - Carpentry & Joinery
Barking & Dagenham College
2011.01 - 2013.01
GSCE - Secondary Education
Royal Docks Community School
2006.01 - 2011.01