Gary Rhodes
Hemel Hempstead,Hertfordshire
Summary
Accomplished retail professional with extensive expertise in store layout planning, staff rota arrangement, and operational optimisation. Demonstrates strong crisis management capabilities and visual merchandising insight. Proficient in scheduling employees, implementing store security measures, and coordinating promotions. Adept at cash handling, financial reporting, and loss prevention strategies. Skilled in budget oversight, performance monitoring, stock control systems, product pricing, and ordering. Committed to brand promotion and understanding profit and loss dynamics. Ensures compliance with health and safety regulations while mentoring staff on POS system operation and security procedures. Possesses comprehensive knowledge of barcode scanning, e-commerce management, safety consciousness, store security vigilance, product knowledge proficiency, customer service excellence, and health and safety compliance.
Overview
2001
2001
years of professional experience
7
7
years of post-secondary education
Work History
Manager
Martins Retail
Hemel Hempstead, Hertfordshire
- Delegated tasks efficiently to maximise productivity.
- Maintained inventory control, reduced stock shortages.
- Established clear budgets and cost controls strategies to meet objectives.
Shift Manager
Blockbusters UK
Hemel Hempstead, Hertfordshire
- Reported key metrics to upper management for business decision-making process.
- Streamlined operations by implementing efficient work procedures.
- Conducted regular staff meetings, kept everyone updated about company policies or changes therein..
- Enhanced productivity through performance monitoring and constructive coaching sessions.
- Ensured health and safety measures in line with company regulations.
- Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
- Delivered excellent customer service by overseeing staff training programmes.
- Honoured employee punctuality by creating fair rotas that respected their time off requests..
- Motivated employees towards achieving sales targets, increased overall store revenue..
Drivers Mate
Gist
Hemel Hempstead, Hertfordshire
- Offered customer service on delivery routes for better client relations.
- Liaised with central base regarding any issues or disruptions for quick problem resolution.
- Responded promptly to sudden changes in routes or delivery schedules, minimised delays.
- Assisted with loading and unloading for smoother deliveries.
- Provided support in navigating busy roads to expedite journey times.
- Checked goods against inventory lists for error-free dispatches.
- Carried out paperwork accurately to ensure proper records were kept.
- Followed all company policies whilst maintaining professional conduct at all times, upheld brand reputation.
- Performed manual labour, increased efficiency.
- Completed training in heavy lifting techniques; avoided potential injuries on the job.
- Supported driver to achieve punctual delivery schedules.
- Coordinated with warehouse staff for seamless pick-up and drop-off processes.
- Adhered strictly to health and safety guidelines, promoted safe working conditions.
- Demonstrated excellent knowledge of local areas and routes contributed towards timely deliveries.
- Ensured safety during transit with careful handling of goods.
- Carefully checked items against delivery documentation to minimise misdeliveries.
- Safely lifted heavy and bulky items of [Number] kgs according to [Type] lifting protocol.
- Employed [Skill] and [Skill] to navigate drivers effectively, promptly advising drivers of diversions to minimise delays.
Store Manager
RAL Ltd
Watford, Hertfordshire
07.1999 - 11.2000
- Managed staff rosters, ensuring adequate coverage during peak times.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Monitored inventory levels consistently to avoid stock shortages or overages.
Shift Manager
McDonalds
Hemel Hempstead, Hertfordshire
07.1991 - 06.1999
- Trained staff on product knowledge, resulted in better customer interactions..
- Resolved customer complaints promptly to maintain high service standards.
- Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
- Enhanced productivity through performance monitoring and constructive coaching sessions.
- Managed inventory control, reduced wastage.
- Ensured health and safety measures in line with company regulations.
- Motivated employees towards achieving sales targets, increased overall store revenue..
- Oversaw cash management processes, ensured accuracy at end of each shift.
- Improved team morale through effective communication and feedback practices.
- Assisted employees in resolving workplace conflicts, improved overall team harmony.
Education
Certificate of Higher Education - Sports studies
West Herts College
Watford 09.1990 - 05.1992
GCSEs - GCSE
Adeyfield School
Hemel Hempstead, Hertfordshire 09.1984 - 06.1990
Skills
- Store layout planning
- Staff rota arrangement
- Operational optimisation
- Crisis management capabilities
- Visual merchandising insight
- Scheduling employees
- Store security measures
- Promotions coordination
- Cash handling
- Financial reporting
- Loss prevention strategies
- Budget oversight
- Performance monitoring
- Stock control systems
- Product pricing
- Product ordering
- Brand Promotion
- Profit and loss understanding
- Health and Safety regulations
- Staff mentoring
- POS system operation
- Security procedures
- Barcode scanning
- E-commerce management
- Safety consciousness
- Store security vigilance
- Product knowledge proficiency
- Customer Service
- Health and Safety Compliance
- Retail software usage
Timeline
Store Manager
RAL Ltd
07.1999 - 11.2000
Shift Manager
McDonalds
07.1991 - 06.1999
Certificate of Higher Education - Sports studies
West Herts College
09.1990 - 05.1992
GCSEs - GCSE
Adeyfield School
09.1984 - 06.1990
Manager
Martins Retail
Shift Manager
Blockbusters UK
Drivers Mate
Gist
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