Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Gary M Hunter

Ballyclare,United Kingdom

Summary

Dynamic sales professional with a proven track record in achieving targets and applying product knowledge to drive direct sales. Expertise in sales negotiations and customer service-oriented strategies ensures effective listening and retention, enhancing customer satisfaction. Skilled in field sales and developing innovative sales strategies, aiming to leverage these competencies for continued success in the industry.

Offering strong communication and interpersonal skills, combined with knack for building relationships and understanding customer needs. Knowledgeable about sales techniques and driven by targets, with proactive approach to problem-solving and keen interest in learning. Ready to use and develop negotiation, customer service, and strategic planning skills.

Overview

37
37
years of professional experience
6
6
years of post-secondary education

Work history

Field Sales Specialist

Powerni
Antrim, Antrim and Newtownabbey
09.2018 - Current
  • Identified and secured new sales opportunities to consistently achieve performance targets.
  • Mastered and employed door-to-door selling techniques to increase customer base.
  • Used regional knowledge to maximise territory area sales potential.
  • Exhibited first-class customer service in client-facing interactions.
  • Converted warm leads into sales within target timeframes.
  • Achieved monthly sales and performance KPIs for improved team success.

Customer sales advisor

Chain Reaction Cycles
Ballyclare, Antrim and Newtownabbey
08.2010 - 08.2018
  • Advised customers on suitable products to meet their needs.
  • Provided after-sales support, ensuring customer loyalty and repeat business.
  • Handled customer complaints for swift resolution.
  • Improved customer satisfaction by providing professional, friendly service.
  • Participated in training sessions boosting personal sales techniques and strategies.
  • Successfully upsold additional products, enhancing overall customer experience.
  • Utilised extensive product information to provide accurate advice to consumers.
  • Developed strong relationships with customers by understanding their specific requirements.
  • Maintained quality of service, ensuring up-to-date product knowledge to effectively upsell.

Sales agent

Prosafe
Ballyclare, Antrim and Newtownabbey
08.2003 - 08.2010
  • Enhanced sales performance with thorough knowledge of product range.
  • Maintained detailed records of sales activities for accurate forecasting.
  • Provided after-sales support as required, enhancing overall customer experience.
  • Resolved customer complaints promptly, ensuring customer satisfaction.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
  • Delivered outstanding customer experiences through attentive care and faultless service.

Sales and customer service representative

Wurth Ireland
Limerick, Munster
08.2000 - 08.2003
  • Managed daily sales operations to achieve business objectives.
  • Utilised knowledge of company products and services for increased sales.
  • Participated in regular staff meetings, contributing ideas for improved customer experience.
  • Maintained high standards of professionalism whilst interacting with customers.
  • Implemented effective sales techniques to maximise profits.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Collaborated with the team to meet monthly sales targets.
  • Resolved customer complaints, ensuring their satisfaction with products or services.
  • Established strong relationships with customers, enhancing brand loyalty.
  • Monitored and reported on sales performance, identifying areas for improvement and growth.

Production controller

Douglas & Graham Ltd
Belfast, Antrim
08.1993 - 08.2000
  • Developed comprehensive project plans to meet delivery deadlines.
  • Optimised use of resources whilst ensuring quality standards were maintained.
  • Streamlined production process by implementing new scheduling techniques.
  • Improved productivity by introducing automation where beneficial.
  • Liaised with suppliers for timely delivery of raw materials.
  • Maintained detailed records of all aspects related to the manufacturing process.
  • Coordinated with various departments for smooth workflow.
  • Oversaw all stages of production from initial order to final dispatch.
  • Ensured customer satisfaction through consistent on-time deliveries and high-quality products.
  • Managed logistics to ensure seamless transportation of finished goods.
  • Monitored inventory levels, reordered stock when necessary.
  • Supervised production activities to ensure alignment with strategic objectives.
  • Prepared production requirement schedules to plan strategic use and flow of resources.
  • Monitored entire production process to identify areas requiring improved control of resources.

Sales and Stock controller

Douglas & Grahame Ltd
Belfast, Antrim and Newtownabbey
08.1988 - 08.1993
  • Maintained excellent supplier relationships for smooth operations and consistent deliveries.
  • Developed a more efficient process for managing returned goods to reduce loss and boost customer satisfaction.
  • Enhanced overall work productivity by implementing an effective rota system amongst warehousing staff.
  • Monitored stock movement, swiftly addressing any discrepancies or issues identified.
  • Optimised space utilisation in the warehouse by rearranging storage areas as needed while taking into account product turnover rates.
  • Coordinated with sales team to manage high-demand products effectively, minimising out-of-stock situations.
  • Conducted regular stock takes, ensuring accurate inventory at all times.
  • Troubleshot any issues that arose during the receiving or dispatching of goods efficiently without causing delays.
  • Increased efficiency with proactive management of all warehouse storage areas.

A

  • Participated in trade shows and industry events, kept abreast of market trends.
  • Attended trade shows for network expansion and prospective client engagement.
  • Enhanced sales performance with thorough knowledge of product range.

Education

GCSEs -

Dunlambert Secondary School
Belfast
09.1976 - 06.1982

Skills

  • Achieving targets
  • Product knowledge application
  • Direct sales techniques
  • Target achievement
  • Sales negotiations
  • Customer service-oriented
  • Sales strategies
  • Customer Service
  • Effective listening
  • Retention strategies
  • Field sales

Affiliations

Driving

Skiing

Table Tennis

Walking

Music

Films

Holidaying in different locations

Keeping Fit

Timeline

Field Sales Specialist

Powerni
09.2018 - Current

Customer sales advisor

Chain Reaction Cycles
08.2010 - 08.2018

Sales agent

Prosafe
08.2003 - 08.2010

Sales and customer service representative

Wurth Ireland
08.2000 - 08.2003

Production controller

Douglas & Graham Ltd
08.1993 - 08.2000

Sales and Stock controller

Douglas & Grahame Ltd
08.1988 - 08.1993

GCSEs -

Dunlambert Secondary School
09.1976 - 06.1982
Gary M Hunter