GARY MATHER
Banbury,Oxfordshire
Summary
Experienced retail specialist with 27 years of experience in the end-to-end running of a successful retail business. A dedicated professional used to wearing many hats, I excel at managing daily operations and delivering high-level customer service within a small team setting. Having thrived in a tight-knit family business, I’m now looking to apply my diverse skill set and proven reliability to a new opportunity.
Overview
28
28
years of professional experience
Work history
Retail manager & AV Installer
BLINKHORNS Audio Visual
Banbury, Oxfordshire
2005.09 - 2026.01
- Visited clients and performed installation work across Oxfordshire, Warwickshire, Gloucestershire, and Northamptonshire. This included pre-purchase site surveys & post-purchase service call-outs.
- Executed audio/visual delivery and installation, ensuring precise TV wall mounting and seamless multi-room audio integration.
- Ensured smooth running of daily operations with efficient resource allocation.
- Gained excellent product knowledge through diligent research, leading to better sales performance.
- Developed strong relationships with suppliers, resulting in improved product availability and timely delivery of stocks.
- Monitored competitors closely, enabling strategic pricing decisions to maximise business returns.
- Managed store inventory to maximise sales opportunities.
- Delivered high level of customer service & satisfaction to clients to maintain relationships for future business opportunities.
- Analysed market trends to stock relevant products that catered to customer preferences and seasonal demands.
Sales Advisor & AV Installer
BLINKHORNS Audio Visual Ltd
Banbury
2000.07 - 2005.09
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Maintained clean, organised retail environment to enhance shopping experience.
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Monitored and refreshed displays to attract customers.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Demonstrated product features and functions to engage potential customers.
Trainee Sales advisor
BLINKHORNS Audio Visual ltd
Banbury, Oxfordshire
1998.07 - 2000.07
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Assisted customers with product selection for optimal satisfaction.
- Updated product labelling and pricing to reflect discounts and offers.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Education
Blessed George Napier School
Banbury 2001.04 -
Skills
- Dedicated and professional
- Attention to detail
- Self-motivation
- Common sense approach
- Good problem solving
- Product knowledge proficiency
- Building client relationships & customer retention
- Good numeracy skills
- Honest, Friendly, & Polite
Timeline
Retail manager & AV Installer
BLINKHORNS Audio Visual
2005.09 - 2026.01
Blessed George Napier School
2001.04 -
Sales Advisor & AV Installer
BLINKHORNS Audio Visual Ltd
2000.07 - 2005.09
Trainee Sales advisor
BLINKHORNS Audio Visual ltd
1998.07 - 2000.07