- Spending time with my wife and kids takes up a lot of time
- Family trips on weekends
- Watching my beloved spurs
Gary Lincoln
Norwich,Norfolk
Summary
National Accounts Sales Representative with strengths in account management, product demonstrations and closing sales. Builds customer rapport, handles objections and supports growth in new markets. Focused on revenue, service and strong client relationships.
Overview
26
26
years of professional experience
Work History
National Accounts Sales Representative
Toolbank
Norwich, Norfolk
10.2022 - Current
- Increased sales consistently each year through strategic initiatives.
- Persuasively demonstrated product features and benefits to secure sales commitments from customers.
- Overcame customer objections to maximise conversions.
- Provided follow-up support to facilitate stock sales in preparation for additional product launches.
- Collaborated with the marketing team to create engaging promotional materials that boosted sales figures.
- Developed localised sales materials for specific regions, capturing revenue opportunities in new markets to enhance profit margins.
- Entered into new markets, most recently the garden centre market.
Sales Representative
Toolbank
Norwich, Norfolk
02.2020 - Current
- Consistently achieved or surpassed sales targets.
- Achieved company targets by implementing successful sales strategies.
- Developed strategic call plans that engaged customer base and increased sales opportunities.
- Demonstrated product features and benefits to accounts to enhance customer understanding and drive sales.
- Provided extensive brand and product knowledge to customers, enhancing their purchase decisions and maximising sales.
- Listened intently to customers to identify upselling opportunities.
- Built exceptional customer satisfaction by delivering friendly service.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
Power Tool Buyer
Toolbank
Norwich , Norfolk
01.2017 - Current
- Procured supplies from vendors to fulfil operational requirements while ensuring quality and adherence to budget.
- Cultivated relationships with suppliers, securing competitive pricing and high-quality products.
- Monitored market price trends to guide procurement strategies and enhance decision-making processes.
- Forged and maintained positive working relations with suppliers.
Sales Office Manager
Toolbank
Norwich, Norfolk
09.2000 - Current
- Began role as sales clerk in September, contributing to team goals and customer service progressing through to supervisor then onto office manager.
- Managed team of 8 in daily office operations, ensuring smooth workflow and effective task allocation.
- Established KPIs for phone, fax, and email communications, driving team accountability and optimising workload distribution.
- Conducted performance reviews, delivering constructive feedback and developing personal growth plans for team members.
- Interviewed and hired staff based on job and team fit.
- Delegated office administration tasks for smooth front-of-house management.
- Organised training to teach new office workers in processes and important policies.
- Addressed customer complaints, resolving issues promptly.
- Participated in industry events and trade shows, networking to expand business contacts and opportunities.
Education
GCSEs -
Earlham High School
Norwich01-1997
Skills
- Product and service sales
- Field sales
- Sales closing
- Account management
- Business development
- Supplier negotiation
- Product demonstrations
- Customer focus
- Target-driven
- Time efficiency
- Highly organised
- Account understanding
- Microsoft Excel
- Communication
- Customer rapport
- Sales motivated
- Trustworthiness
Interests
Timeline
National Accounts Sales Representative
Toolbank
10.2022 - Current
Sales Representative
Toolbank
02.2020 - Current
Power Tool Buyer
Toolbank
01.2017 - Current
Sales Office Manager
Toolbank
09.2000 - Current
GCSEs -
Earlham High School