Gary Green
Basildon,Essex
Summary
Seasoned Field Service and Fabrication Engineer with over 20 years in domestic appliance repair, metal fabrication, lift installation, and technical support. Expertise in TIG welding, hydraulic systems, and electrical diagnostics. Proven track record in leading teams, mentoring engineers, and upholding safety and quality standards while ensuring effective customer communication and hands-on problem solving.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Fabrication & Lift Installation Engineer
WRAGG Ltd
Wickford
11.2022 - Current
- Perform TIG welding and fabricating precision metal components.
- Install, service, and repair scissor lifts and 3-metre ram hydraulic platform lifts.
- Diagnose Electrical, hydraulic, and mechanical issues to ensure safe and efficient operation.
- Collaborate with fabrication and service teams to meet client specifications and maintain high workmanship standards.
Field Service Supervisor / Senior Domestic Appliance Engineer
Capital Repairs
Harrow, Middlesex
08.2008 - 11.2022
- Led day-to-day field operations across Essex and Greater London, servicing and repairing a wide range of domestic appliances, including washing machines, ovens, refrigeration units, and dishwashers.
- Supervised a team of field engineers, providing technical guidance, job allocation, and on-site support to maintain high service standards and ensure safety compliance.
- Delivered in-depth technical support to engineers and office-based staff, troubleshooting complex electrical and mechanical issues remotely and in the field.
- Trained and mentored new engineers, developing diagnostic, repair, and customer service skills.
- Implemented process improvements that increased first-time fix rates and reduced repeat callouts.
- Maintained excellent customer satisfaction through clear communication, professionalism, and timely service delivery.
- Ensured all work met industry standards and adhered to manufacturer specifications and safety regulations.
Franchise Engineer
Meloni
Peterborough
01.2008 - 08.2008
- Delivered on-site service and repair for multiple domestic appliance brands across East London.
- Maintained strong client relationships and ensured efficient scheduling.
Field Service Engineer
Capital Repairs
01.1984 - 01.2008
Computer Service Engineer
Interchange Group
01.1984 - 01.2008
Field Engineer
Miele
01.1984 - 01.2008
Machine Engineer
Ladbrokes
01.1984 - 01.2008
Apprentice Electrical Engineer
Marconi Avionics
Basildon, Essex
01.1985 - 01.1989
- Gained expertise in electronics and electrical systems through hands-on service engineering.
- Engineered electrical circuit design for 5+ prototype projects over 12 months using AutoCAD, achieving a 15% reduction in assembly time and supporting successful testing of systems to meet ISO safety standards.
Education
OND - Electronics & Computers
Basildon Technical College
Basildon, EssexONC - Electronics & Communication
Basildon Technical College
Basildon, EssexSkills
- Fault-finding in electrical and electronic systems
- Hydraulic systems expertise
- MIG welding
- Structural assembly
- Health and safety compliance
- Technical support proficiency
- Training and development
- Team leadership
- Customer communication
- Installing electrical components
- Electrical wiring
- Efficient troubleshooting
- Driving licence
- Circuit testing
- Fault-finding expertise
Certification
- CSCS Green Card
- BTEC OND in Electronics and Communication
- BTEC ONC in Electronics and Communications
Hobbies and interests
- Electronic Design, Low-level programming, embedded processors
- 3D Printer design and construction
- Wood working
Timeline
Fabrication & Lift Installation Engineer
WRAGG Ltd
11.2022 - Current
Field Service Supervisor / Senior Domestic Appliance Engineer
Capital Repairs
08.2008 - 11.2022
Franchise Engineer
Meloni
01.2008 - 08.2008
Apprentice Electrical Engineer
Marconi Avionics
01.1985 - 01.1989
Field Service Engineer
Capital Repairs
01.1984 - 01.2008
Computer Service Engineer
Interchange Group
01.1984 - 01.2008
Field Engineer
Miele
01.1984 - 01.2008
Machine Engineer
Ladbrokes
01.1984 - 01.2008
OND - Electronics & Computers
Basildon Technical College
ONC - Electronics & Communication
Basildon Technical College