Experienced business partner specializing in strategic decision support and financial analysis. Proven track record in driving business growth through effective project management and stakeholder engagement. Strong understanding of operations, enhancing efficiency and fostering collaboration across teams.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Planning Business Partner
Concentrix
Rotherham, South Yorkshire
04.2020 - 04.2025
Implemented cost reduction strategies to ensure financial sustainability.
Streamlined internal operations to boost productivity levels.
Enhanced operational efficiency through the introduction of streamlined processes.
Led team members in achieving project objectives within established timelines.
Collaborated with cross-functional teams to foster productive working relationships.
Devised contingency plans for effective risk mitigation across various scenarios.
Acted as trusted advisor to business unit leaders, offering support and mentorship.
Led team members to achieve project objectives within set timelines.
Promoted corporate culture values among staff members.
Planning Delivery Manager
Concentrix
Rotherham, South Yorkshire
10.2017 - 04.2020
Enhanced communication and coordination amongst staff through regular team meetings.
Built strong client relationships via outstanding customer service practices.
Monitored delivery vehicles using advanced tracking systems, improving operational transparency.
Implemented efficient route planning strategies to optimise delivery operations.
Facilitated training for new employees on company policies, procedures, and delivery standards.
Cultivated a positive workplace environment that led to higher employee morale and productivity.
Quality Coach
Concentrix
Rotherham, South Yorkshire
06.2016 - 10.2017
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Delivered exceptional customer service by proactively listening to concerns and answering questions.
Resource Planning Manager
Barclays
Leeds, West Yorkshire
06.2015 - 06.2016
Ensured compliance with all relevant regulations during project planning stages for risk reduction purposes.
Implemented robust risk management protocols to mitigate potential issues.
Coordinated numerous teams, resulting in seamless project completion.
Established clear communication channels, promoting transparency and open dialogue within the team.