Garth Napthine
Orpington,Default
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work history
Account Manager
Trimline Group
Swanley, Kent
2022.01 - Current
- Retained existing customer accounts through consistent engagement and sales data analysis.
- Optimised sales volume by managing accounts and building rapport.
- Conducted market and competitor analysis to identify growth opportunities.
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
Trade Counter Salesperson
Trimline Group
SWANLEY, Kent
2021.01 - 2021.12
Purchasing Manager
Trimline Group
SWANLEY, Kent
2020.03 - 2020.12
- Analysed and reduced risk within supply chain to protect robust flow of inventory.
- Established and managed relationships with new and existing suppliers to strengthen supply chain.
- Monitored logistics to identify bottlenecks, implementing process changes to raise efficiency while maintaining high standards.
- Projected procurement requirements to order exact stock for operational needs.
Trade Counter Salesperson
Trimline Group
Swanley, Kent
2012.01 - 2019.12
Warehouse Manager
Trimline Group
SWANLEY, Kent
2005.08 - 2011.12
- Optimised levels of goods based on sales forecasts and demand, increasing percentage of orders fulfilled.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Monitored and improved picking accuracy, productivity and cycle time by conducting ABC analysis and order profiling.
- Used Assure to manage optimal stock levels and staffing, ensuring delivery of SLAs with High Net Worth clients.
Education
GCSEs - Business Studies
Allenby School
LONDON 1999.09 - 2005.09
Skills
- Self-motivated
- Customer service
- Issue resolution
- Customer relationships
- Acquiring new customers
- Systems and software programmes
- Order processing
- Customer rapport
- Client development
- Forecasting abilities
- Order management
- Oral and written communication
- Highly competitive
- Upsell opportunities
References
Test
Timeline
Account Manager
Trimline Group
2022.01 - Current
Trade Counter Salesperson
Trimline Group
2021.01 - 2021.12
Purchasing Manager
Trimline Group
2020.03 - 2020.12
Trade Counter Salesperson
Trimline Group
2012.01 - 2019.12
Warehouse Manager
Trimline Group
2005.08 - 2011.12
GCSEs - Business Studies
Allenby School
1999.09 - 2005.09