
General manager with extensive experience in the hospitality sector, demonstrating a strong ability to manage budgets, recruit and lead teams, and oversee stock and cash management. Proven success in enhancing guest experiences through meticulous attention to detail and community engagement. Skilled in maintaining a positive work environment while driving business results and ensuring operational excellence.
Building an informal cafe and lounge business to be able to compete in a busy high street location. Consistent sales growth after the first 6 months - predicted to be 15% vs last year for the first full financial year.
Improved guest feedback and standards have increased footfall to ensure the business grows to achieve company targets and budget.
Managing three different premium country pubs for the same company over a period of 12 years. These have included two reopenings following extensive refurbishment. All roles have been centred on building the business by consistently being able to deliver great food and drink and service standards. All businesses on average had a team of around 30 people
Duties included all aspects of the day to day running of a well known and reputable busy community gastropub in a suburb of London. Hosting, private functions, marketing, team training, health and safety standards, new products, events, recruitment, ensuring consistently high standards are always met.
Event organisation, reception and administration duties, press negotiations and loans, travel bookings including flights and hotels, compiling promotional material, mail shots, writing press releases, PA duties for the Sales Director, preparation and organisation for the legendary one day annual Vitra sale.
Reception and switchboard duties, booking and preparing meeting rooms, welcoming clients, administration tasks, PA duties to the managing director, dispatch of marketing material, assisting at events and roadshows.
Stock and cash management, team training, events, bar and waiting duties, cellar management, health and safety checks, promotion of events and products.
Personal licence holder, DBS checked.