Summary
Overview
Work history
Skills
Timeline
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Garry Hudson

Oxford,Oxfordshire

Summary

Driven professional with talent for leadership and customer service. Possesses strong organisational skills combined with effective communication abilities. Aims to enhance store performance and build motivated team.

Overview

6
6
years of professional experience

Work history

Store manager

Marks and Spencer
Didcot, Oxfordshire
01.2024 - Current


  • To lead and inspire my team to foster a high performing culture.
  • coach and develop other to be the best they can be and to set targets around sales and service to maintain the high standards our customers expect.
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
  • Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
  • Streamlined operations to maximise efficiency and minimise waste.
  • Led training sessions for new employees, equipping them with necessary skills and knowledge.
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Maintained an organised stock room for easy accessibility of goods.
  • Handled cash transactions accurately, minimising financial discrepancies at the till.
  • Performed routine inspections to maintain high operational efficiency.
  • Provided excellent customer service by addressing and resolving technical issues swiftly.
  • Practised excellent retail management skills to lead team of 50 people
  • Successfully delivered on tasks within tight deadlines.
  • Met personal and team sales targets consistently.

Team Manger

John Lewis & Partners
oxford, oxfordshire
09.2018 - 12.2023
  • Achieved smooth daily operations by overseeing partners and delegating tasks efficiently.
  • Used effective people management to upskill or performance manage my team.
  • Employed commercial drive to consistently meet or exceed personal sales targets,
  • Duty Managed with confidence to make sure the store was safe and legal.
  • worked as part of the wider TM team to reach our sales and service targets.
  • coached and developed others to be part of a high performing culture.
  • customer service driven to put the customer at the heart of everything we did.


Skills

  • Customer focused
  • Leadership
  • coaching and developing others
  • motivated
  • commercial acumen
  • people manager
  • team worker
  • recruitment
  • operational management

Timeline

Store manager

Marks and Spencer
01.2024 - Current

Team Manger

John Lewis & Partners
09.2018 - 12.2023

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Garry Hudson