Garrison German
Colindale, Ba,Englsn
Summary
Efficient and effective waiter/bar attendant with 3 years of experience in Bartending industry offering exceptional customer service. Handling guests inquiries, orders and special requests with tactfulness, hygiene and professionalism. Paying attention to detail and a passion for delivering an outstanding guest experience whilst having the ability to multitask in a faced paced environment. Energetic self-starter and team builder abled to navigate high-stress situations in a friendly manner.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Waiter bartender
Acropolis Gaming Lounge
kingston , Jamaica
05.2020 - 02.2023
- Greet guests in a professional and friendly manner.
- Take and relay accurate food and beverage orders to the kitchen and bar.
- Provided seating arrangements for over 50 persons during one seating
- Provide detailed specifications to food and beverage orders.
- Uphold high standards of cleanliness and hygiene in all areas.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Collaborate with kitchen and bar to ensure smoothness during workflow.
- Ability to multitask in a fast-paced environment.
- Complied with all health/safety regulations diligently, ensuring safe work practices at all times.
- Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.
- Contributed towards team goals through effective collaboration with colleagues.
- Obtained customer feedback to improve service experience recommendations to kitchen staff.
- Prepared cocktails for enriching the bar's menu variety.
Library assistant
Jamaica Library Services
, Jamaica
04.2015 - 02.2019
- Produced newsletters and marketing collateral showcasing library services.
- Updated borrower records meticulously to avoid any discrepancies.
- Collected and processed fines on overdue library materials.
- Arranged campaigns and programmes for children, encouraging wider reading and literacy.
- Inspected book conditions to identify damaged items.
Education
A-Levels - Business
Calabar High School
Jamaica 09.2007 - 05.2012
Skills
- knowledge and experience using point-of-sale systems
- Effective communication skills both orally and written
- Positive language and attitudes
- The ability to remain calm
- Resourcefulness
- Mixology techniques
- Customer seating arrangements
- Cleaning duties
Affiliations
- Cooking
- Playing football
Timeline
Waiter bartender
Acropolis Gaming Lounge
05.2020 - 02.2023
Library assistant
Jamaica Library Services
04.2015 - 02.2019
A-Levels - Business
Calabar High School
09.2007 - 05.2012
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