GARIN DAVIES

• Part of a team of six, working shifts both weekdays and weekends
• Duties include: Greeting and serving customers, Food and Beverage preparation, serving hot drinks and cooking food. Making sure all stock is constantly filled, in date and correctly priced. Interacting with customers professionally, resolving customers' queries and complaints. Processing both cash and credit card payments, advising customers how to use and promoting the benefits of the Greggs app.
• Some of the responsibilities include cashing up and banking all daily takings. Then inputting the information into the online banking system.
• Assisted in stock take, maintaining sufficient inventory at all times.
• General Cleaning of the store, removal and recording of out-of-date produce. making sure the store is fully stocked and prepared for next day opening. Checking all appliances are turned off and the store is securely locked.
• Being involved with quarterly audit of the store which includes checking of all procedures and answering question from the auditor.

I am currently employed on a casual contract

Duties include: greeting all customers to the leisure centre. Booking and registering all attendees to fitness classes, checking all customers memberships, health and safety commitment (for gym users). Updating customer records. taking personal data from customers following GDPR rules.

Taking payment by credit card, both in-person and over the phone. Responsibility for daily cash-ups.

Dealing with all telephone calls into the centre, quickly and professionally.

At the Hope and Anchor, I handled card payments along with collecting orders and food queries. Taking food and drink orders from and to customers, setting up and clearing tables.