Garima Ghoora
CROYDON,Surrey
Summary
I am a highly motivated and enthusiastic individual. Polite and professional person with strong communication and multitasking skills. I am experienced in resolving customer complaints within company guidelines and using initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
Recently returned from a planned career break in India (Jan 2024 – Sep 2025), now ready to re-engage in a finance/customer service role with renewed focus and energy.
Overview
23
23
years of professional experience
1
1
Certification
Work history
Finance Officer
Paxton Academy Sports and Science
Croydon, Surrey
2015.09 - 2023.12
- Day-to-day responsibility for the school accounts, including detailed financial records
- Process Invoices and payments
- Enter VAT reimbursements on to system and reconcile statements on PS Financials.
- Enter income into main and unofficial accounts
- Produce financial reports as required by Principal, Business manager and Budget holders.
- Managed payroll processing for all employees, ensuring team received timely payments.
- Processed journals and compiled supporting documentation to review to maintain quality control standards.
Care Support Worker
Carelodges
Toolworth
2021.03 - 2021.10
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Administered client medication with care and precision, prioritising health and comfort.
- Meticulously followed individualised care plans to achieve agreed objectives.
Assistant Manager
Hawes & Curtis
2011.05 - 2021.08
- Stock count and maintain inventory
- Meet financial objectives by preparing annual budget
- Work with Store manager to manage retail sales specialists in driving sales behaviour
- Manage bank account deposits and month end account closing activities
- Manage check transactions, payments and expenses.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Accountant
Jani Taylor Associates
2012.10 - 2012.11
- Help to complete VAT returns
- Input customer data into system
- Dealing with customer queries
- Maintain customer records
Assistant Manager
Philip Van Heusen
2007.08 - 2010.08
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assistant Accountant
Nestlé Products
2001.02 - 2007.05
- Preparing year end statutory and consolidating group profit and loss accounts alongside balance sheets
- Reconciling intercompany balances with overseas subsidiaries and fixed asset registers
- Dealing with auditors and their queries
- Preparing schedules of accounts, bank reconciliations, sales ledge and bought ledge reconciliations
Education
Bachelor (BA Hons) - Applied Accounting
Anglia Ruskin University
Chelmsford2011
Skills
- Customer Service
- Customer relations
- Problem-solving
- Sales expertise
- Adaptive team player
- Outstanding customer service
- Accounts payable
- Microsoft Excel
- Bank reconciliation
Certification
ACCA Part Qualified
Timeline
Care Support Worker
Carelodges
2021.03 - 2021.10
Finance Officer
Paxton Academy Sports and Science
2015.09 - 2023.12
Accountant
Jani Taylor Associates
2012.10 - 2012.11
Assistant Manager
Hawes & Curtis
2011.05 - 2021.08
Assistant Manager
Philip Van Heusen
2007.08 - 2010.08
Assistant Accountant
Nestlé Products
2001.02 - 2007.05
Bachelor (BA Hons) - Applied Accounting
Anglia Ruskin University