Gareth Sykes
COFM
Maesteg,Mid Glamorgan
Summary
Resourceful professional with strong problem-solving and communication skills, experienced in team building and leadership. Proven ability to maintain composure under pressure, facilitating effective decision-making in challenging environments. Committed to driving organizational success through collaboration and high-quality service delivery.
Organised and dependable first as an OPG, PHG and covering as a manager with 27 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work History
COFM
Royal Mail Delivery Office
Maesteg, County Borough of Bridgend
11.1998 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adjusted resource allocation according to workload fluctuations, ensuring optimal utilisation.
Education
GCSEs -
Ysgol Gyfun Llanharry
Rhondda, Rhondda Cynon Taf 09.1992 - 07.1997
GCSEs - English
Highfield Qualifications
04.2024 - 02.2025
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Leadership
- Resourcefulness
Timeline
GCSEs - English
Highfield Qualifications
04.2024 - 02.2025
COFM
Royal Mail Delivery Office
11.1998 - Current
GCSEs -
Ysgol Gyfun Llanharry
09.1992 - 07.1997
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