Summary
Overview
Work History
Education
Skills
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Timeline
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Gareth Riley

Bolton

Summary

Visionary Product Leader specializing in AI, Cloud Platforms, SaaS ecosystems, and Digital Transformation. Proven expertise in B2B marketplaces, aligning product strategy with business goals, and leading cross-functional teams to deliver high-impact, revenue-generating products. Strong track record in scaling platforms across AWS, Google, and Apple marketplaces. Adept at stakeholder engagement, driving innovation, and executing AI-powered, data-driven solutions.

Overview

26
26
years of professional experience

Work History

Head of Product Operations

Liaison Group - CONTRACT
12.2023 - 03.2025
  • Established and lead Cross-functional teams of Product Owners, UX/UI designers, and business change specialists to execute NHS workforce transformation. providing trusts with tools to manage staff and reduce costs.
  • Managing Google Play and Apple App Store marketplace strategy, ensuring full regulatory compliance
  • Spearheading innovation workshops and implementing LeSS Agile methodologies, increasing efficiency by 25%
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

Head of Product, Data and AI

BT Group - CONTRACT
11.2022 - 11.2023
  • Led development of B2B data insights platform, enabling procurement of geospatial intelligence via CARTO Marketplace
  • Launched HUB, self-serve data mapping platform, delivering real-time footfall and location analytics, improving customer decision-making by 40 percent
  • Managed a high-performing team of Product Managers, Delivery Managers, and Business Analysts
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Head of Product, Behavioral Data

Zego Insurance - CONTRACT
07.2022 - 10.2022
  • Developed an AI-powered customer data platform, enabling advanced behavioral analytics for insurance pricing
  • Started an Implementation of real-time data enrichment layer, that would improve underwriting accuracy by 15%
  • Role ended due to company-wide layoffs affecting 17 percent of the workforce

Lead Product Manager

Covea Insurance
10.2020 - 07.2022
  • Led the Data Tribe, overseeing Product Owners, Data Scientists, and BI/MI Analysts
  • Developed an Insurance-as-a-Service platform, integrating AI-driven risk insights, improving claims processing speed by 20 percent
  • Delivered a cloud analytics platform, optimizing customer segmentation
  • Liaised regularly with stakeholders, ensured alignment on key objectives.
  • Streamlined internal processes that increased efficiency within the Product Management department.
  • Fostered a culture of innovation leading to creative problem-solving initiatives.
  • Championed continuous improvement initiatives resulting in operational excellence.

Lead Product Manager

N Brown Group
01.2019 - 10.2020
  • Led a team of seven Product Owners, defining enterprise data platform strategy
  • Built a AWS Data Lake and Cloud Data Warehouse, reducing infrastructure costs by 35 percent
  • Spearheaded transformation of finance with system migration to Oracle Fusion Financials
  • Liaised regularly with stakeholders, ensured alignment on key objectives.
  • Pioneered new approaches towards problem solving using technology solutions.
  • Fostered a culture of innovation leading to creative problem-solving initiatives.

Head of Cloud

Invosys - CONTRACT
07.2016 - 12.2018
  • Developed cloud VPS marketplace, streamlining B2B procurement and increasing adoption by 50 percent
  • Introduced Agile workflows, boosting product development efficiency by 30 percent
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Product Manager

Datacentreplus - CONTRACT
01.2015 - 07.2016
  • Launched PAY AS YOU GROW colocation services
  • Built high-performing team by implementing robust recruitment process.
  • Managed product life cycle from concept through to post-launch evaluation.
  • Negotiated contracts with suppliers, andreduced operational costs.
  • Increased brand visibility with implementation of innovative marketing campaigns.

Channel Product Manager

Exponential-e
01.2013 - 12.2014
  • Supported 45 reseller accounts for cloud solutions, helping them demonstrate the product and creating a roadmap of feature improvements for WAN, connectivity and cloud services.

Head of Portfolio Management

One World Connect - CONTRACT
06.2011 - 11.2012
  • Led MPLS connectivity go-to-market strategy

Partner Account Manager

Talk Talk
01.2008 - 06.2011

Managed partner accounts with a monthly revenue stream of £300,000 per month on connectivity and Wholesale call traffic CPS

Major Account Manager

Zen Internet
01.2006 - 01.2008
  • Managed top 25 reseller accounts

Business Owner

JRJ Communications
01.2002 - 01.2006
  • Founded and sold a mobile contracts reseller for business users

Partner Account Manager

Your Communications
01.1999 - 01.2004

Managed 60 wholesale accounts with a monthly revenue of £250,000

Education

NVQ Level 3 - Business & IT

Thornleigh Sixth Form College
Bolton
05.1998

GNVQ - Business Studies + Six GCSEs Inc Maths & English

Mount St. Joseph School
Bolton
05.1996

Skills

  • SaaS and Cloud Marketplace Management
  • AI and Data-Driven Product Development
  • Agile
  • Scrum
  • Jira Best Practices
  • B2B Product Strategy and Execution
  • Stakeholder Engagement
  • C-Level Engagement
  • Regulatory Compliance
  • Go-To-Market Strategy
  • Data Insights
  • Analytics
  • Workforce Transformation Solutions

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Custom

  • Triathlon Coach, coaching endurance athletes for long-distance races
  • Technology and AI Enthusiast, passionate about AI innovation and data-driven solutions
  • Outdoor Adventurer, exploring the Lake District with wife and dog.

Timeline

Head of Product Operations

Liaison Group - CONTRACT
12.2023 - 03.2025

Head of Product, Data and AI

BT Group - CONTRACT
11.2022 - 11.2023

Head of Product, Behavioral Data

Zego Insurance - CONTRACT
07.2022 - 10.2022

Lead Product Manager

Covea Insurance
10.2020 - 07.2022

Lead Product Manager

N Brown Group
01.2019 - 10.2020

Head of Cloud

Invosys - CONTRACT
07.2016 - 12.2018

Product Manager

Datacentreplus - CONTRACT
01.2015 - 07.2016

Channel Product Manager

Exponential-e
01.2013 - 12.2014

Head of Portfolio Management

One World Connect - CONTRACT
06.2011 - 11.2012

Partner Account Manager

Talk Talk
01.2008 - 06.2011

Major Account Manager

Zen Internet
01.2006 - 01.2008

Business Owner

JRJ Communications
01.2002 - 01.2006

Partner Account Manager

Your Communications
01.1999 - 01.2004

NVQ Level 3 - Business & IT

Thornleigh Sixth Form College

GNVQ - Business Studies + Six GCSEs Inc Maths & English

Mount St. Joseph School
Gareth Riley