Gareth Rees

• Facilitated seamless communication between artists and technical teams to meet all requirements.
• Managed expectations and addressed timing changes or delays efficiently.
• Resolved logistical issues promptly to ensure smooth event operations.
• Organised and fulfilled specific rider orders for each act.
• Sourced specialised, hard-to-find international items effectively.
• Managed a team of people, helping them learn and excel.

Events worked on include; Global Gathering, We Are Festival, Lovebox, SW4, Leeds Loves, BBC Summer Social, Hospitality in the Void (in Minecraft), Mat Zo & Friends: A Minecraft Party, The Ends, TITAN Festival, Mad Zoo Events, Scarborough Open Air Theatre, Southampton Summer Sessions, Chepstow Summer Sessions, Loosefest, Bassfest plus many more.

• Oversaw all stage operations at major festivals, ensuring compliance with health and safety standards.
• Coordinated effectively with artists and stage crew to optimise load-ins and changeovers.
• Managed security measures and crowd safety to ensure smooth event execution.
• Maintained a focus on time keeping to ensure the event runs smoothly.
• Liaised with Event Control and any other parties on negotiating incidents effectively.

Experience includes; Glastonbury, Global Gathering, Tramlines, Tidy Weekenders, Bassfest, We Are Festival, Lovebox, Raveology, Hospitality in the Park, DnB Arena, Junction 2, Warehouse Project, LWE, Blackstone Street Warehouse, Neighbourhood Weekender, plus many more.

• Facilitated effective communication with venue staff and artists to resolve issues swiftly.
• Managed international logistics, including flights and hotels, to ensure seamless operations.
• Organised work permits, visas, and customs paperwork for artists and crew across countries.
• Planned touring budgets, settling shows accurately while reporting to management.
• Coordinated promotional activities such as TV and radio interviews to align with schedules.
• Ensured compliance with Health and Safety guidelines in all working environments.
• Resolved travel delays and emergencies to maintain show continuity and safety.
• Maintained strong relationships with all parties, fostering ongoing collaboration.

• Oversee large-scale events, coordinating with local authorities, emergency services, and customers to ensure safety and success
• Handled client queries promptly delivering superior customer service.

I haven't had a lot of experience here, but this is something I aim to learn more going forward.

Experience - Tidy Weekender, MK Presents Area 10 NYE

• Monitored staff adherence to infection and contamination prevention guidelines.
• Oversaw workforce and customer testing to maintain operational efficiency.
• Ensured smooth site operations while addressing any arising issues.
• Completed reports to document activities and compliance.
• Assisted staff in executing roles safely and effectively.

• Assisted public with COVID-19 tests by providing instructions for self-administration.
• Collected and logged completed tests to ensure accurate record-keeping.
• Counted issued test kits daily, reporting usage to management every hour.
• Identified and implemented efficiency improvements across testing site.

• Accurately located and loaded parcels into van at depot.
• Delivered parcels to customers promptly while ensuring safety.
• Planned efficient routes to optimise delivery performance.

• Efficiently sorted large volumes of mail into postcode areas, adhering to strict timelines.
• Collaborated within a high-performing team to optimise sorting processes.

• Responsible for project management, including designing processes and overall delivery on time
• Managing teams of staff, providing training where appropriate, supporting peers and other staff by providing support and mentorship in order to help the team work more effectively
• Problem solving technical issues with accounts, with SAP software systems and assisting customers with account issues or queries