Gareth Micheál Joseph Houston
Derry City,Derry City and Strabane
Summary
Seasoned professional with focus on Learning and Development, bringing wealth of experience in crafting and executing strategic training programmes. Known for enhancing employee performance through innovative learning solutions and collaborative leadership. Adept at driving engagement and fostering continuous improvement within organisations.
Overview
32
32
years of professional experience
6
6
years of post-secondary education
Work history
Head of Talent Development
Tata Consultancy Services UK & Ireland
01.2021 - 09.2025
- Talent Development Consultant: Life Sciences, Healthcare, Energy, Retail, Utilities UK & Ireland (1,100 UK&I FTE)
- Management of Organisational development & learning for all Ireland based associates
- Talent Development Consultant/Relationship manager for Client Partners & Delivery Heads for UK&I Business Groups
- L&D lead/Programme manager for Company account initiatives (Transport For London as example)
- Skills Competency framework, lead consultant for resource redeployment management and workforce planning.
- Management of TCS Career Development programmes for succession planning
- Lead on strategy for corporate learning intensity objectives, goals and KPIs
- Talent Development vendor and supplier relationship management
- Accountability for Technical, Process & Domain reskilling & upskilling
- Pillar lead for Leadership, Behaviour programmes and upskilling
Head, Learning & Talent Development
Pramerica Services Ireland (Prudential Financial US)
07.2011 - 01.2021
- Responsible for Company learning strategy & plan (1,900 FTE Ireland & 300 FTE Texas US)
- Organisational needs analysis across IT and Professional Services
- Management & accountability of Ireland site L&D budget, procurement and vendor governance
- People management of Learning team (L&D 3 FTE)
- Design & delivery of talent/leadership development programmes (Ireland & US)
- Design & delivery of internal career development programmes
- Oversight of coaching & mentoring services, solutions for first level to senior management
- Management of entry level talent pipeline education programmes & educationalist partner
- Skills management & profiling for workforce planning
- Management of company learning management system & digital learning solutions
- Steering committee member North West Skill net, funding opportunities
- Analysing application of learning & return of investment
- L&D lead for Company Initiatives & Projects (6 Sigma, CMMi, ISO)
Talent & Leadership Development Manager
Homeloan Management Limited (Now Computershare)
06.2009 - 06.2011
- Company Overview: Financial Services
- Specialist for all aspects of talent, leadership and career development. included leadership development delivery in multiple UK sites (Glasgow, Yorkshire, Lancashire).
- Responsible for coaching and developing Managers, aspiring leaders and high potentials in the development of leadership knowledge, skills and behaviours.
- Responsible for the management, facilitation & delivery of Company leadership and career development programmes focused on employee progression and key readiness.
- Delivering ad-hoc company initiatives to all levels of Management - ‘Lean Methodology’
- Financial Services
Learning & Development Manager
Homeloan Management Limited (Now Computershare)
01.2005 - 06.2009
- Company Overview: Financial Services
- People manager of site Learning team
- Identifying learning needs at individual, team, department & organisational level, providing and delivering solutions.
- Management and delivery of new hire process in the context of HML ‘Training Academies’ Contact Centre, Euro Lending, New Lending and Credit Management
- Training lead for internal company Projects & Initiatives (Centralised reporting team & Lean Implementation as examples)
- Trainer & adviser on lean sigma principles
- Adviser & mentor for company Performance Coaches
- Senior adviser for lenders & clients training requirements in Mortgage administration, Euro lending & Compliance regulation
- Financial Services
Technical Training Specialist
Seagate Technology (Ireland)
11.2003 - 01.2005
- Responsible for identifying and implementing requirement profiles & succession planning for employee development within the broader maintenance/engineering departments
- Working with senior site management team to evaluate department development requirements
- Developing and implementing training plans to meet gaps identified from training needs analysis across departments.
- Design and delivery of training programmes for maintenance group
- Project management of internal training.
- Evaluation of training delivery and effectiveness on skills application
- Co-ordination and management of external specialist training with relevant technology vendors.
- Maintaining and managing associated training budget for maintenance department
- Managing, assessing and internally verifying vocational qualifications within maintenance department.
Training Officer
Seagate Technology (Ireland)
10.2000 - 11.2003
- Responsible for co-ordinating & managing internal training capability and vendor training within manufacturing.
- Management of Manufacturing learning Strategy
- Facilitating training needs & gap analysis at individual & department level
- Project management of new training Initiatives – (6 weeks spent in Minneapolis managing line trainers on new round semiconductor process as example)
- Co-ordination of IT training for Production Control & Industrial engineering professionals.
- Delivery of new training initiatives to Manufacturing line trainers
- Seagate representative for the British NMI training board
- Company NVQ assessor & verifier of NVQ level 3 T&D
- Centre co-ordinator for NVQ’s in Training & Development, NEBMS Supervisory Management, Technical Services and Performing Manufacturing Operations
- Steering committee member for behaviour-based safety (BBS) committee
- Management and supervision of training databases & online competency software (Question mark)
Training Coordinator (Human Resources)
Seagate Technology (Ireland)
06.1997 - 10.2000
- Ownership of new hire orientation for Ireland associates
- Coordination of Manufacturing line Trainers on best practice, training methodology, SLA’s
- Responsible for Training related standard operating procedures & policies
- Analysed trainer & operator skills requirements, devised subsequent training & action plans.
- Measuring and reporting on cross training/skills readiness within Manufacturing
- Co-ordination of work experience & placements with local schools & colleges
- Facilitation of company graduate recruitment events across universities in Ireland
Trainer
Seagate Technology (Ireland)
10.1993 - 06.1997
- Commenced employment with Seagate Technology in the Bloomington facility Minneapolis. Certified as a Manufacturing Trainer to specialise on thin film manufacturing process and operations.
Education
CIPD Level 7 Diploma Human Resource Management -
01.2020 - 09.2025
IC Agile Certified Professional in Agile Talent (ICP-TAL) - undefined
Human Resource Development (Diploma/Level 4) - undefined
Awarding body (OCR)
NVQ Level 3 Training & Development - undefined
Awarding body (City & Guilds)
NVQ Assessor Unit(s) (D32/33) - undefined
Awarding body (City & Guilds)
NVQ Internal Verifier Unit (D34) - undefined
Awarding body (City & Guilds)
Skills
- Succession planning
- Project Management
- Learning facilitation
- Leadership development
- Talent management and workforce planning
- People Management
- Budgeting and financial planning
- Learning strategy creation
- Training programme design
- Organisational development
- KPI setting and measurement
Email Contact
gareth.houston@tcs.com, housty1@btinternet.com
Timeline
Head of Talent Development
Tata Consultancy Services UK & Ireland
01.2021 - 09.2025
CIPD Level 7 Diploma Human Resource Management -
01.2020 - 09.2025
Head, Learning & Talent Development
Pramerica Services Ireland (Prudential Financial US)
07.2011 - 01.2021
Talent & Leadership Development Manager
Homeloan Management Limited (Now Computershare)
06.2009 - 06.2011
Learning & Development Manager
Homeloan Management Limited (Now Computershare)
01.2005 - 06.2009
Technical Training Specialist
Seagate Technology (Ireland)
11.2003 - 01.2005
Training Officer
Seagate Technology (Ireland)
10.2000 - 11.2003
Training Coordinator (Human Resources)
Seagate Technology (Ireland)
06.1997 - 10.2000
Trainer
Seagate Technology (Ireland)
10.1993 - 06.1997
IC Agile Certified Professional in Agile Talent (ICP-TAL) - undefined
Human Resource Development (Diploma/Level 4) - undefined
Awarding body (OCR)
NVQ Level 3 Training & Development - undefined
Awarding body (City & Guilds)
NVQ Assessor Unit(s) (D32/33) - undefined
Awarding body (City & Guilds)
NVQ Internal Verifier Unit (D34) - undefined
Awarding body (City & Guilds)
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