Gareth Jones
Mountain Ash,CF45
Summary
Accomplished professional with expertise in strategic and business management, including strategic planning, profit maximisation, and business administration. Demonstrates strong leadership and operations skills, adept at managing multi-disciplinary teams and solving complex problems. Possesses comprehensive knowledge of UK regulations, energy performance, fire safety, and HHSRS compliance. Certified in project management with a focus on risk assessment and mitigation. Committed to visionary thinking and financial literacy to drive organisational success.
Driven business leader equipped with decisive leadership and superior negotiation skills. Manages team and company performance with exceptional command of strategic planning and resource allocation. Pragmatic problem-solver and diplomatic communicator with strong reputation for successful operational oversight.
Overview
27
27
years of professional experience
16044
16044
years of post-secondary education
Work history
Company Director
Soldorlet.com Ltd
Sutton Coldfield, West Midlands
07.2019 - 09.2025
- Directed all company operations, providing specialized Energy Monitoring and Bill Verification services to diverse portfolio of letting and management agents.
- Spearheaded development and execution of sales and service strategies that significantly improved revenue and client retention.
- Managed and engaged team of staff, ensuring daily client contact and high-quality service delivery.
- Monitored and analyzed key performance metrics for multiple clients to inform strategic business decisions.
- Provided expert advisory and surveying services, including HHSRS surveys, EPC reports (domestic and non-domestic), PAT testing, and Fire Safety Surveys & Risk Assessments for HMO residences across London and Home Counties.
- Developed comprehensive policies and procedures for other companies to ensure compliance with government guidelines and prepare for ISO 9001, ISO 14001, and ISO 27001, including GDPR and data compliance.
- Ensured full client adherence to The Regulatory Reform (Fire Safety) Act 2005 regulations.
- Implemented technology upgrades, modernising internal workflows and systems.
- Delivered training programmes enhancing employee skillsets.
- Negotiated contracts to secure favourable terms for company.
- Guided board meetings for informed decision making at executive level.
- Optimised financial performance with rigorous cost control measures.
- Streamlined operations for improved efficiency and productivity.
- Managed high-profile projects to successful completion within deadlines.
- Guided board meetings for informed decision making at the executive level.
- Cultivated key relationships for business development opportunities.
- Spearheaded corporate initiatives, resulting in optimal performance levels.
- Negotiated contracts to secure favourable terms for the company.
- Executed new policies for significant risk reduction within the organisation.
- Enhanced company image by implementing a comprehensive brand strategy.
- Bolstered staff morale through effective leadership and communication skills.
- Streamlined reporting systems improving data accuracy across departments.
- Led team to achieve organisational goals and objectives.
- Fostered business partnerships that enhanced overall profitability levels of the firm.
Managing Director
Housing Action Management Ltd
Colchester, Essex
03.2011 - 07.2019
- Held full P&L responsibility, overseeing day-to-day operations of multi-income business specialising in temporary accommodation and council housing schemes.
- Managed large, multidisciplinary team of 14 full-time staff across London and Home Counties.
- Oversaw all financial operations, including payroll and accounting processes.
- Developed and implemented key operational initiatives that drove substantial business growth.
- Built and maintained strong relationships with industry partners and local authorities, leading to business expansion and new opportunities.
- Maintained company-wide compliance with all property certifications, including Electrical Safety, PAT Testing, Fire Safety Risk Assessments, and Energy Performance Certification (EPC).
Operations Manager
Mitchell Management Services
London, London
01.2001 - 01.2010
- Generated daily reports and provided strategic recommendations to senior leadership, supporting executive decision-making.
- Improved company efficiency by implementing technology upgrades and process improvements, including use of new property management software.
- Carried out Risk Assessments under HHSRS guidelines for local authority properties, including Fire Risk Assessments.
- Monitored and coached individual leasing agents to increase sales success and productivity.
- Ensured properties remained in full compliance with local, state, and federal regulations.
- Analysed performance metrics, identified areas for improvement in operations management.
- Implemented quality control measures, enhanced product standards.
- Led teams to achieve business objectives on time and within budget constraints.
- Optimised workflow procedures with strategic planning and team coordination.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Coordinated cross-functional teams, achieved project milestones on schedule.
Branch Manager
Quality Tool Hire and Sales
Thornton Heath, SRY
03.1999 - 01.2001
- Managed branch with average of £150,000 in weekly takings.
- Expanded territory by negotiating beneficial deals for product sales and distribution.
- Mentored and managed staff, boosting sales and productivity.
- Developed standard operating procedures to improve operational efficiency.
- Conducted PAT Testing and ensured compliance with all workplace legislation.
Education
Building Safety Manager Certification - Fire Safety and Management of Tall Buildings
Tall Building Safety Network
LondonNVQ Level 2 Fire Risk Assessment - Refresher Course -
British Safety Council
NVQ Level 3 Fire Risk Assessment -
The Training Academy
NVQ Level 4 Non-Domestic Energy Assessor -
Future Training College
NVQ Level 3 Domestic Energy Assessor -
Future Training College
NVQ Level 3 HHSRS -
Chartered Institute of Housing
London, ENGNVQ Level 2 Introduction to the Building Industry -
East Surrey College
Redhill, SRYContinuing Education in Electrical Installations (NVQ Part 1 & 2) -
East Surrey College
RedhillDiploma of Vocational Education - equivalent to 5 GCSEs at grade C
De Stafford secondary school
Caterham, SurreyGCSEs -
De Stafford School
Caterham, SRYSkills
- Strategic & Business Management: Strategic Planning, Profit Maximization, Business Administration, Key Performance Indicators (KPIs), Project Management
- Leadership & Operations: Team Leadership, Managing Multi-Disciplinary Teams, Complex Problem Solving, Self-Directed Mindset, Multi-tasking Ability
- Compliance & Technical Expertise: UK Regulations Knowledge, Energy Performance Knowledge, Fire Safety Knowledge, HHSRS (Housing Health and Safety Rating System), Multiple Surveying and Compliance Abilities
- Knowledge of regulatory compliance
- Financial literacy
- Project management certification
- Risk assessment and mitigation
- Visionary thinking
Affiliations
- Motorcycle enthusiast
- Football
Timeline
Company Director
Soldorlet.com Ltd
07.2019 - 09.2025
Managing Director
Housing Action Management Ltd
03.2011 - 07.2019
Operations Manager
Mitchell Management Services
01.2001 - 01.2010
Branch Manager
Quality Tool Hire and Sales
03.1999 - 01.2001
Building Safety Manager Certification - Fire Safety and Management of Tall Buildings
Tall Building Safety Network
NVQ Level 2 Fire Risk Assessment - Refresher Course -
British Safety Council
NVQ Level 3 Fire Risk Assessment -
The Training Academy
NVQ Level 4 Non-Domestic Energy Assessor -
Future Training College
NVQ Level 3 Domestic Energy Assessor -
Future Training College
NVQ Level 3 HHSRS -
Chartered Institute of Housing
NVQ Level 2 Introduction to the Building Industry -
East Surrey College
Continuing Education in Electrical Installations (NVQ Part 1 & 2) -
East Surrey College
Diploma of Vocational Education - equivalent to 5 GCSEs at grade C
De Stafford secondary school
GCSEs -
De Stafford School