Gareth Jones
Abertillery,Blaenau Gwent
Summary
PERSONAL PROFILE
Thorough and methodical Quality Assurance Manager that creates successful quality assurance strategies and processes. Accomplished at identifying deficiencies and initiating solutions to problems. Experienced manager of people, processes, projects and time management.
A conscientious team player with excellent interpersonal skills. I am Self-motivated with a keen interest in self-development, an effective communicator who possesses the ability to communicate on all levels. I have an inquisitive mind and able to work effectively both individually and as part of a team, possessing a methodical and ordered approach, whilst undertaking tasks in order to meet objectives to a high quality within a given time frame. I am an enthusiastic, reliable individual, with a proven track record of working in an engineering environment with ISO and AS standards, with over a combined 20 years quality/manufacturing engineering gaining invaluable experiences in both industrial and aerospace environments.
Overview
20
20
years of professional experience
Work history
Production Quality Manager
General Dynamics Land Systems UK
Merthyr Tydfil
04.2021 - Current
- Oversee Quality assurance and control management of Assembly, Integration and Testing (AIT) production build, ensuring processes are adhered too, requirements are met in full and the set outputs are met right first time with zero waste
- Oversee the production quality team; 5 x Engineers, 2 x Technicians and 6 x Inspectors
- Accountability of production quality control Inspection on platforms during all stages of build
- Maintain the production PFMEA/Control plans
- Accountable for the spot Audit schedule jointly held weekly with the customer (MoD) for each production cell build to aid the process, reduce failures and maintain controls to attain the set outputs
- Produce performance reports, identifying shortfalls and facilitating improvement actions.
- Oversee all quality-related issues, driving problem-solving techniques and corrective actions to maintain high levels of customer satisfaction.
- Liaison with external auditing governing bodies to maintain and extend registration to ISO 9001;2015 standards.
- Maintain up-to-date quality procedures, documents and forms for compliance.
- Monitor employee performance on business wide/quality goals and objectives (Monthly 1-2-1's)
- Accountability for managing the Post Delivery Inspection (PDI) process; Goods-In hull inspection
- Coach all levels of staff/employees in required knowledge to maintain company quality standards.
- Attending and participating in senior management daily tiered escalation meetings
- Developed and implemented tactical solutions such as agreed joint inspection scripts to resolve problems, enabling optimised customer satisfaction.
Senior Production Quality Engineer
General Dynamics Land Systems UK
Merthyr Tydfil
09.2017 - 04.2021
- Oversee Quality management of Assembly, Integration and Testing (AIT) production build, ensuring processes are adhered too, requirements are met and the set outputs are met right first time with zero waste
- Oversee all quality build incidents; manage RCCA investigations (8D, CAR) through to effective closure to prevent reoccurrence and loss of time
- Manage and drive daily MRB (Material Review Boards) disposition on daily basis in order to mitigate waste (lost Time/lost Cost/Scrap etc.)
- Implementation of QA Inspection/PFMEA/Control plans/ spot Audits for each production cell build to aid the process, reduce failures and maintain controls to attain the set outputs
- Management of 4 x production quality engineers (time, training, absence, objective/goal generation;1-2-1 reviews)
- Support daily production meetings/ board meetings to support in-build quality incidents and general quality issues affecting the program
- Capture and maintain trend analysis reports on internal quality performance for visual management (Monthly metrics)
- Attend regular quality visits (Europe) to in-group facilities to review, audit, quality gate reviews
- Create weekly metrics to senior management
- Investigated customer complaints to address areas of improvement and eliminate non-conformances.
Programme Quality Engineer
General Dynamics Land Systems UK
Merthyr Tydfil
09.2016 - 08.2017
- Quality management of suppliers based in both the UK and Europe, measuring effectiveness, conformity and product compliance through review of good inwards certification inspection in form of First Article Inspection (FAI) / End item data packs (EIDP) and Trend analysis spreadsheets
- Monthly Supplier visits to conduct; Supplier surveillance audits (Quality Assurance Working Groups, RCCA)
- PP10 Gate Event (milestone reviews) (Quality release/sign off of Hull platform; Est cost at this stage £1,000,000)
- MRB weekly meetings to drive/lead disposition of nonconforming product (Scrap, Rework, RTS)
- Corrective Action Report (CAR) generation on suppliers to follow up and close out quality incidents
- Inspected and troubleshot product and production discrepancies.
- Attend daily production meetings to support in build quality incidents and relay/follow up incidents back to the suppliers in order to reduce nonconformity and enhance right first time
- Capture and maintain trend analysis reports on supplier quality (RFT, re-occurring incidents, dimensional analysis etc.).
Lead Quality Engineer
Doncaster's Blaenavon
Blaenavon
04.2013 - 09.2016
- Management of sub-contractor Quality - PPM monitoring/SCAR reports
- Chair weekly RCCA meetings; Collaborating with engineering/Technical team to communicate and achieve quality standards and outputs
- internal auditing; System, desktop, process validation audits
- Monitored and assessed quality performance to gauge progress.
- Defined corrective actions for non-conforming products and complaints for continued quality improvements.
- Working as part of an engineering Material Review Board team to reduce the cost of quality through daily shop floor meetings
- Producing and managing first article inspection reports (FAIR) for product.
- Responsible for CI project management as part of the yearly objectives
- Enforced health and safety protocols to minimise accidents and injury.
Senior Quality Engineer
Doncaster's Blaenavon
01.2015 - 08.2016
- Leading a team of engineers focusing on the improvement of quality across many different areas of the business including forging, heat treatment, machining and inspection
- Supporting the Quality Manager on daily roles and activities such as; report generating, supporting meetings, driving quality throughout the business, supporting on workload, driving and mentoring the team
- Management and implementation of KPI Metric reporting on daily, weekly and monthly basis; SCRAP, CONCESSIONS, ROOT CAUSE, BOARD REPORTS, RCCA etc
- Manage daily activities/project keeping of the quality team
- Drive and manage weekly RCCA meetings
- Continually drive operation on the improvement of the quality across site
- Conduct internal audits on a monthly basis; Process, department, product.
QUALITY / SUPPLIER DEVELOPMENT ENGINEER
Blackwood Engineering
Aberbeeg, Abertillery, Gwent
01.2004 - 01.2013
- Customer Quality; RCCA Non-conformance management from national and international customers including Volvo, JCB and Caterpillar
- Regular customer visits to discuss quality issues in the UK and Europe
- Annual visits to suppliers, based in Asia
- Developing/creating inspection, containment, visual aids documentation and project administration in accordance with ISO 9001
- Development of work and operator instructions / procedures for various production processes
- Dealing with non-conformances to customer supplied product, developing systems to control non-conforming product and instigating containment plans and preventative actions at source
- Production of monthly board reports to assess and improve performance
- Control of scrap area through monthly stock takes
- Auditing of systems/procedures throughout the company
- Sample approval of new projects (APQP/PPAP)
- Inspection of incoming goods from suppliers
- Final inspection of good prior to despatch to customer
- Management of paint verification system through paint viscosity checks, paint thickness, hardness and gloss meter readings
- Dealing with Warranty/Debit claims from customer.
MACHINING APPRENTICE
S.D. Engineering
Usk
01.2003 - 01.2004
- Engineering Tooling Apprenticeship; Lathe, Milling, drilling bench work with day release to college.
Education
ILM Certificate Level 3 - Management
ILM
Wales /2022 - /2023
IOSH Managing Safely Internal -
IOSH Managing Safely Internal
Wales 2021
ISO 9001;2015 Lead Auditor training Wales Quality Centre -
ISO 9001;2015 Lead Auditor training Wales Quality
Wales2019
IASSC Lean Six Sigma Yellow Belt -
IASSC Lean Six Sigma Yellow Belt
General Dynamics2017
BSc degree - Mechanical/Manufacturing Engineering
Newport University
Newport /2009 - /2013
Higher National Certificate Engineering (HNC) - Mechanical/Manufacturing Engineering
Crosskeys College
Crosskeys, Caerphilly County Borough /2005 - /2008
GCSEs -
GCSEs
Abertillery Comprehensive School /1998 - /2003
Skills
- People management
- Quality management systems (QMS)
- Quality system audits
- Workplace safety
- Compliance monitoring
- Quality processes
- Staff training and development
- Root cause analysis / Problem-solving abilities(5 Why, Fish Bone, Containment Implementation, Quality Alerts, 8D reporting, a3, CAR's/PIR's, CAPA)
- Software experience - ERP, Quality management system Q-Pulse, DRACAS, Windchill, Oracle
- Excellent IT skills - Both Microsoft Excel and Microsoft office packages
- Solid Knowledge of ISO 9001, AS9100 and ISO18001 & 14001
- Ability to work well under pressure - in particular when meeting deadlines
- Ability to organise time effectively
- Forming excellent relationships internally, customers and suppliers
- Excellent time keeping and attendance records
- Enthusiastic and driven by success
Interests
Keen sportsman, I enjoy most sports in particular, Rugby and football
I enjoy going to the local gym weekly and socialising with friends and family.
Languages
English
Advanced (C1)
Timeline
Production Quality Manager
General Dynamics Land Systems UK
04.2021 - Current
Senior Production Quality Engineer
General Dynamics Land Systems UK
09.2017 - 04.2021
Programme Quality Engineer
General Dynamics Land Systems UK
09.2016 - 08.2017
Senior Quality Engineer
Doncaster's Blaenavon
01.2015 - 08.2016
Lead Quality Engineer
Doncaster's Blaenavon
04.2013 - 09.2016
QUALITY / SUPPLIER DEVELOPMENT ENGINEER
Blackwood Engineering
01.2004 - 01.2013
MACHINING APPRENTICE
S.D. Engineering
01.2003 - 01.2004
ILM Certificate Level 3 - Management
ILM
/2022 - /2023
IOSH Managing Safely Internal -
IOSH Managing Safely Internal
ISO 9001;2015 Lead Auditor training Wales Quality Centre -
ISO 9001;2015 Lead Auditor training Wales Quality
IASSC Lean Six Sigma Yellow Belt -
IASSC Lean Six Sigma Yellow Belt
BSc degree - Mechanical/Manufacturing Engineering
Newport University
/2009 - /2013
Higher National Certificate Engineering (HNC) - Mechanical/Manufacturing Engineering
Crosskeys College
/2005 - /2008
GCSEs -
GCSEs
/1998 - /2003
Similar Profiles
Jeremy EleyJeremy Eley
Facility Maintenance Supervisor at General Dynamics Land SystemsFacility Maintenance Supervisor at General Dynamics Land Systems
Ronald J. FabianRonald J. Fabian
Supervisor at General Dynamics Land Systems - CanadaSupervisor at General Dynamics Land Systems - Canada
Cindy ChrisjohnCindy Chrisjohn
Talent Acquisition Coordinator at General Dynamics Land SystemsTalent Acquisition Coordinator at General Dynamics Land Systems
Marcus BaskervilleMarcus Baskerville
Managing director at Hound SecurityManaging director at Hound Security
Joanna GomesJoanna Gomes
Health Care Support Worker at NHSHealth Care Support Worker at NHS