GARETH GODARD
Manchester,Lancashire
Summary
Experienced Project and Delivery Manager with a strong background in telecommunications infrastructure, programme delivery, digital transformation and supplier management. Currently managing multi-site RAN compliance delivery at Virgin Media O2, coordinating external delivery partners, technical teams, build and design functions and specialist stakeholders to deliver complex infrastructure and regulatory objectives. Previously held regional management responsibilities within Barclays, delivering digital transformation, stakeholder engagement and measurable business improvements. Commercially aware and proactive, with experience managing competing priorities, budgets, risks, dependencies and delivery governance.
Overview
1
1
Certification
14
14
years of professional experience
Work History
ICNIRP Project / Delivery Manager – Radio Access Network (RAN) Delivery
VIRGIN MEDIA O2 (VMO2)
01.2023 - Current
- Manage delivery activities across ICNIRP compliance programme within RAN delivery, bringing legacy/non-BAU network sites into compliance through the production, review and approval of updated site drawings and technical documentation. Coordinate external delivery partners, supplier managers, build and design teams, technical engineering teams, radio planners and EMF specialists. Support the production of valid Telefonica Electromagnetic Field (TED) certificates, providing evidence of compliance with Ofcom requirements.
- Project & Delivery Management: Manage a portfolio of legacy/non-BAU RAN sites, coordinating delivery sequencing, milestones, priorities, dependencies and progress. Experienced in managing multiple sites simultaneously through various stages of the delivery lifecycle, maintaining control, oversight and ability of individual site progress, outstanding activities, risks and dependencies. Lead regular project calls, review milestones, resolve blockers and implement corrective actions.
- Pre-Start Meetings & Build Reviews: Work with build and design teams during pre-start meetings to align stakeholders on scope, responsibilities, requirements, dependencies and delivery expectations. Participate in build reviews to assess progress and resolve issues.
- Supplier & Contractor Management: Coordinate external delivery partners and supplier delivery managers. Led supplier meetings, delivery reviews, progress calls and governance discussions, monitoring performance, challenging delays and driving accountability.
- Technical Delivery Coordination: Work across telecoms infrastructure delivery stages, including surveys, design, civils, rigging, power, transmission, integration and site activation, managing interfaces and dependencies between specialist teams.
- Technical Documentation & Assurance: Oversee the production, review and progression of updated site drawings, ensuring documentation accuracy, quality and compliance with technical and acceptance requirements.
- Budget & Commercial Management: Manage internal project budgets, monitor supplier expenditure, raise and process purchase orders, manage supplier commitments and complete goods receiving in collaboration with Finance teams.
- Risk, Issue & Health & Safety Management: Identify and manage delivery risks, dependencies and blockers. Work with suppliers to ensure compliance with H&S requirements and relevant Construction (Design and Management) Regulations 2015 across infrastructure installation, upgrades and maintenance.
- Power, Wayleaves & Infrastructure Dependencies: Coordinate with engineering teams, radio planners, EMF specialists, Distribution Network Operators (DNOs), landowners and site providers to support power requirements, wayleaves and site access arrangements.
- Regulatory Compliance & Performance: Coordinate documentation towards TED certification, supporting Telefonica electromagnetic field compliance and Ofcom requirements. Monitor supplier performance, programme progress and delivery quality, escalating issues and identifying opportunities for continuous improvement.
- Stakeholder Management: Build effective relationships across internal teams and external delivery partners, influencing stakeholders without direct authority to achieve shared delivery objectives
Digital Engagement Manager – North England, Scotland & Northern Ireland
BARCLAYS
07.2019 - 10.2022
- Led regional digital engagement, adoption and transformation initiatives, working with senior stakeholders, business leaders, colleagues and customers to deliver digital strategy and measurable improvements in business and customer engagement.
- Delivered year-on-year digital adoption improvements of 10% in 2020, 17% in 2021 and 21% in 2022.
- Cultivated senior stakeholder relationships and collaborated across technology, product, operations, and business teams to advance digital adoption and enhance customer experiences.
- Facilitated Barclays Digital Wings, securing 5,000 regional registrations and playing a key role in surpassing 100,000 registrations nationally.
- Enhanced digital confidence and online safety initiatives, impacting approximately 30,000 attendees through tailored engagement strategies.
- Delivered over 100 presentations and engagement sessions, achieving 100% NPS.
- Monitored regional performance, identified barriers to adoption and coordinated engagement activity to achieve business priorities.
- Supported Salesforce rollout and process improvements, contributing to estimated savings of 60 hours per week.
- Contributed to reporting improvements, supporting a 15% reduction in dashboard time-to-market.
Digital Engagement Manager / Business Digital Manager – Regional Roles
BARCLAYS
07.2015 - 07.2019
- Held progressive regional digital management and engagement responsibilities across the North West, Yorkshire, North East and Hull & Humber regions.
- Coordinated engagement activities and colleague education to enhance digital adoption within regional digital transformation strategies.
- Established relationships with regional leadership teams and business managers to embed digital change and promote innovative working practices.
- Collaborated with business and technology teams to advance digital initiatives, enhance customer and colleague experiences, and evaluate regional performance.
Relationship Support Manager
BARCLAYS
05.2013 - 07.2015
- Provided relationship and operational support to business banking customers, working with relationship managers and internal teams to deliver customer service and support business development.
- Managed relationship and operational support for a portfolio of approximately 200 business customers.
- Supported business lending and financing requirements, including term lending activity totalling approximately £10 million.
- Contributed to the acquisition of 12 new business customer relationships.
- Worked with relationship managers to identify customer needs, deliver banking solutions and coordinate internal processes.
Education
BSc (Hons) - Marketing (Studies undertaken).
University of Huddersfield
Skills
- Project & Programme Management
- Multi-Site Project Delivery
- Delivery Planning & Sequencing
- Managing Milestones & Dependencies
- Supplier & Contractor Management
- Build & Design Coordination
- Budget & Commercial Control
- Risk & Issue Management
- CDM 2015 & H&S Compliance
- Governance & Reporting
- Stakeholder Management
- Regulatory Compliance & Quality
- Business Change & Improvement
- Microsoft Office Microsoft Project Salesforce Digital Engagement Platforms Management Information & Reporting Performance Dashboards
Certification
Professional Qualifications & Training: MSP Practitioner | PRINCE2 Foundation | Accredited Continuous Improvement | Microsoft Project | Google Digital Marketing / Squared.
Timeline
ICNIRP Project / Delivery Manager – Radio Access Network (RAN) Delivery
VIRGIN MEDIA O2 (VMO2)
01.2023 - Current
Digital Engagement Manager – North England, Scotland & Northern Ireland
BARCLAYS
07.2019 - 10.2022
Digital Engagement Manager / Business Digital Manager – Regional Roles
BARCLAYS
07.2015 - 07.2019
Relationship Support Manager
BARCLAYS
05.2013 - 07.2015
BSc (Hons) - Marketing (Studies undertaken).
University of Huddersfield