Gareth Fenneell
Appleby-In-Westmorland,Cumbria
Summary
Having Originally Starting my career on a very different path with Law enforcement and protecting the publics interest's, I then Moved into a Prestige Sales Executive Role which I have thrived in ever since.
I am a High-achieving Senior Sales Executive with drive and expertise to handle any sales challenge. Dedicated to consistently surpassing quotas and diligently pursuing and converting new leads to enhance revenue streams. Energetic and committed to top performance. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
I have also gained Experience in Procurement and contracts with successfully delivering tactical cost savings. This was whilst helping to oversee the Jaguar Landrover Arch Concept that dealerships had to go through whilst improving both their business premises and functionality. I have excellent interpersonal and negotiation skills to seek beneficial outcomes with suppliers and stakeholders. Supports procurement strategies by assessing objectives and implementing service improvements.
Overview
19
19
years of professional experience
44
44
years of post-secondary education
Work history
Senior sales executive
JF&E Hadwin Ltd
Kendal, Cumbria
04.2015 - 12.2021
- Directed corporate training, coaching and up skilling of dozens of new employees, improving team revenue potential.
- Developed profitable relationships with high-spending clientele by successfully employing rapport-building techniques.
- Tailored sales approach to meet individual client needs, nurturing meaningful relationships to drive revenue.
- Implemented proven networking methods to build strong working relationships with clients and peers.
- Closed a record £1.6million worth of sales in 2019 earning company-wide recognition and promotion.
- Spearheaded multiple high-quality marketing campaigns to increase brand recognition among key audiences.
- Established £1million in new business within the first 12 months of joining the company.
- Earned performance awards for achieving customer satisfaction ratings and securing high-profit accounts.
- Identified prospect needs and offered appropriate products and services.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Took inbound calls from prospective clients, offering detailed quotations and breakdown of benefits.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Leveraged skills in industry networking and business relationship-building to develop profitable client base.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Followed-up on prospective business opportunities and new clients to retain and expand client base.
- Nurtured leads through sales pipeline within target timeframes.
- Empathised with customers and translated technical concepts to promote understanding.
- Maintained close and regular contact with assigned clients to nurture long-term relationships.
- Employed proactive problem-solving to handle objections with professionalism.
- Listened to customer problems, objections and concerns, offering tailored solutions.
Sales executive
LLOYD MOTORS LTD
CARLISLE, CUMBRIA
04.2005 - 03.2015
- Fostered positive relationships with customers to enhance loyalty and retention.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Generated new leads and opportunities to maximise revenue.
- Established and maintained positive, profitable client relationships through superb communication.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Managed client relationships from early stages of sales process through to post-sales
- Collaborated with management to review and approve profitable, beneficial customer contract terms.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Maintained contact with customers throughout sales and pre-delivery process.
- Built long-term relationships with customers and generated referrals from existing clients.
- Updated CRM software with contract records, renewal timeframes and customer details.
Police officer
Lancashire Constabulary
Preston, Lancashire
06.2003 - 10.2004
- Protected life and property by enforcing UK laws and regulations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Produced comprehensive crime reports with meticulous attention to detail.
- Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
- Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Conducted official investigations by interviewing key personnel, gathering evidence and taking official statements.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Assessed and verified information given in victim and witness statements to improve investigation workflow.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
- Advised local property, land and homeowners on appropriate crime prevention strategies.
- Supported large public gatherings by stewarding and patrolling public areas.
- Filled out daily citation logs and submitted to supervisors at end of shift.
- Enforced emergency response plans, thoroughly training internal and external stakeholders on emergency exercises.
- Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of police officer.
- Issued parking fines, logging required information accurately and swiftly.
- Maintained optimal street coverage by planning and managing patrolling schedules.
Education
Bachelor of Arts - Business Studies
The Open University
02.2008 - 08.2011
A-Levels - Business Studies
Preston college
Preston, Lancashire 09.2001 - 07.2003
A-Levels - Physical Education
Preston College
Preston 09.2001 - 07.2003
A-Levels - Law
Preston College
09.2001 - 07.2003
A-Levels - General Studies
Preston College
Preston 09.2001 - 07.2003
GCSEs - English Language and literature
Holy Cross High School
Chorley 09.1996 - 06.2001
GCSEs - Mathematics
Holy Cross Catholic High School
09.1996 - 06.2001
GCSEs - Geography
Holy Cross Catholic High School
09.1996 - 06.2001
GCSEs - French
Holy Cross Catholic High School
09.1996 - 06.2001
GCSEs - Physical Education
Holy Cross Catholic High School
09.1996 - 06.2001
GCSEs - Religious Education
Holy Cross
09.1996 - 06.2001
GCSEs - Technology
Holy Cross Catholic High School
09.1996 - 06.2001
Skills
- Contract Management
- Budget planning
- Staff Management
- Safety regulations implementation
- Cost control and tracking
- Continuous Improvement
- Performance maximization
- Cost reduction
- Staff supervision
- Budget control
- Effective communication
- Government regulations
- Training and education
- Customer-focused
- Leadership
- Team building
- Problem-solving
Languages
English
Native
French
Intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior sales executive
JF&E Hadwin Ltd
04.2015 - 12.2021
Bachelor of Arts - Business Studies
The Open University
02.2008 - 08.2011
Sales executive
LLOYD MOTORS LTD
04.2005 - 03.2015
Police officer
Lancashire Constabulary
06.2003 - 10.2004
A-Levels - Business Studies
Preston college
09.2001 - 07.2003
A-Levels - Physical Education
Preston College
09.2001 - 07.2003
A-Levels - Law
Preston College
09.2001 - 07.2003
A-Levels - General Studies
Preston College
09.2001 - 07.2003
GCSEs - English Language and literature
Holy Cross High School
09.1996 - 06.2001
GCSEs - Mathematics
Holy Cross Catholic High School
09.1996 - 06.2001
GCSEs - Geography
Holy Cross Catholic High School
09.1996 - 06.2001
GCSEs - French
Holy Cross Catholic High School
09.1996 - 06.2001
GCSEs - Physical Education
Holy Cross Catholic High School
09.1996 - 06.2001
GCSEs - Religious Education
Holy Cross
09.1996 - 06.2001
GCSEs - Technology
Holy Cross Catholic High School
09.1996 - 06.2001
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