Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Gareth Doughty

Enniskillen,Fermanagh

Summary

Dedicated professional with a strong background in customer service and sales. Demonstrates efficient communication, point of sale operation, and cash handling skills. Consistently achieves sales targets while maintaining a positive attitude and exceptional multitasking abilities. Punctual and committed to delivering outstanding customer experiences.

Overview

7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Chef

Gourmet Grocer
Enniskillen, Fermanagh
11.2024 - Current
  • Developed new recipes for a diverse culinary experience.
  • Created balanced meal plans abiding by dietary restrictions.
  • Maintained high safety standards during food preparation and serving procedures.
  • Collaborated closely with suppliers, secured fresh ingredients daily.
  • Coordinated prep work, streamlined the cooking process.
  • Adhered to strict hygiene standards, ensured a clean working environment.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.

Fibrus internet Field sales

Fibrus
Enniskillen, Fermanagh
11.2023 - 11.2024
  • Carried out day-to-day duties accurately and efficiently.
  • Maintained detailed records of all sales activities for future reference and improvement strategies,.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • have product knowledge on the different products and packages/services that Fibrus offered.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Dealt with customer queries and complaints promptly, enhancing customer trust and loyalty towards the brand.
  • Tracked competitor activity closely to stay ahead in the competitive sales environment.
  • Liaised effectively between customers and internal teams for smooth order processing and delivery schedules.
  • Implemented effective sales strategies, improving brand awareness in the market.

Sales assistant

Vintage Wine Merchants
Antrim, Antrim
05.2022 - 11.2023
  • Offered personalised shopping advice to enhance customer experiences.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Delivered exceptional after-sales service, encouraging repeat business.off
  • Established rapport with customers by providing detailed information about various wines.
  • Assisted in organising wine tasting events to boost sales.
  • Offered tailored advice to customers for improved shopping experience.
  • Improved product understanding through continuous learning and development sessions.
  • Advised customers on pairing different wines with food for enhanced dining experience.
  • Made posts on social media platforms to help increase sales and popularity.
  • complete online orders.

Supervisor

McBride's Spar
Irvinestown, Fermanagh
09.2021 - 05.2022
  • Monitored employee attendance records for maintaining discipline within the team.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Identified potential risks and mitigated them through proactive measures.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Had Key holder responsibilities.
  • Observed worker activities to assess safety compliance and identify enforcement gaps.
  • Handled money and completed Excel documentation regarding finances to assure all money was accounted for.

Sous chef

lotus Garden
Kesh, Fermanagh
10.2017 - 09.2021
  • Delegated tasks to junior chefs for efficient kitchen operations.
  • Maintained high standards of food preparation by following recipes accurately.
  • Reinforced safety protocols amongst staff members for a safe working environment.
  • Ensured proper storage of raw materials adhering to health standards.
  • Developed unique flavour profiles for signature dishes, enhancing customer satisfaction.
  • Fostered a positive working environment through clear communication and team motivation.
  • Collaborated closely with front-of-house team, ensuring seamless service delivery.
  • Managed inventory efficiently, minimising waste and optimising resource use.
  • Implemented new cooking techniques, elevating the overall food quality and presentation.
  • Assisted head chef in menu development, resulting in innovative dining experiences.
  • Checked freezers and refrigerators to verify correct storage and temperatures.
  • Demonstrated good food knowledge, from efficient ingredient preparation to creative plating.
  • Sanitised equipment and kitchenware to comply with hygiene protocols.

Education

Diploma - Multi Media

South west college
Enniskillen
09.2008 - 06.2010

GCSEs -

Lisnaskea High School
Lisnaskea
09.2002 - 06.2008

Skills

  • Efficient communication
  • Point of sale operation
  • Sales target achievement
  • Cash handling
  • Positive attitude
  • Customer Service
  • multitasking
  • Punctual

Affiliations

  • Gaming
  • Fishing
  • Photography
  • Computer hardware

Certification

full drivers licence

References

References available upon request.

Timeline

Chef

Gourmet Grocer
11.2024 - Current

Fibrus internet Field sales

Fibrus
11.2023 - 11.2024

Sales assistant

Vintage Wine Merchants
05.2022 - 11.2023

Supervisor

McBride's Spar
09.2021 - 05.2022

Sous chef

lotus Garden
10.2017 - 09.2021

Diploma - Multi Media

South west college
09.2008 - 06.2010

GCSEs -

Lisnaskea High School
09.2002 - 06.2008

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Gareth Doughty