Highly analytical professional with over 15 years of experience in the energy industry, adept at leveraging data and system configuration to drive business outcomes. I began my career as an administrator and, through self-taught learning and on-the-job development, progressed to become a QlikView Developer, data analyst, and systems configurator. I have specialised in building sophisticated data pipelines and creating insightful reports and dashboards using SQL, QlikView, and Power BI. My deep understanding of billing and rate management within the energy sector, including hands-on experience configuring products, UI maps, and business rules in Oracle CC&B, provides me with a strong commercial awareness of the direct costs and revenues that influence energy retail.