Summary
Overview
Work history
Education
Skills
Timeline
Generic

Joanne Brooks

Bolton

Summary

Detail-oriented professional with extensive expertise in account management, accounts reconciliation, and VAT returns preparation. Proficient in Sage 50, Sage Intacct, and Microsoft Excel, with a strong foundation in accounts payable/receivable processes and balance sheet maintenance. Demonstrates exceptional telephone manner, problem-solving abilities, and a proactive approach to complaint handling. Adept at multi-tasking and managing customer accounts efficiently while ensuring accuracy in data entry and invoicing. Committed to leveraging skills in financial operations to drive organisational success.

Overview

9
9
years of professional experience

Work history

Assistant Accountant

Smartkem Ltd
Manchester
06.2022 - Current

• Processing supplier invoices, reconciling statements, and preparing payment runs

• Raising customer invoices and following up on outstanding debts

• Maintaining and reconciling bank accounts and company credit cards

• Assisting with month-end processes, including journals, accruals, and prepayments

• Supporting VAT returns preparation and other HMRC submissions

• Updating and maintaining the purchase and sales ledger • Assisting with payroll administration and staff expenses • Liaising with suppliers, customers, and internal departments to resolve queries

• Assisting with external audit queries

• Providing support related to internal control walk-throughs and testing queries

• Providing general administrative support to the finance team as needed

• Other finance related tasks and projects assigned

Pupil Support Assisant

Bury Council
11.2020 - 01.2022
  • Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
  • Tutored and supported students individually and in groups of up to 15 by reteaching and reviewing lesson concepts.
  • Performed special tasks such as one to one and group interventions to help students with special needs learn and grow.
  • Supported children with special needs to achieve their full potential.
  • Attended staff meetings, contributing valuable insights into pupil progress.
  • Collaborated with parents and carers for better home-school communication.
  • Liaised with teaching staff to understand specific needs of each student.

Accounts Assistant

Keyframe Ltd
08.2016 - 11.2020
  • Communicated with vendors and clients to facilitate timely payments.
  • Analysed financial statements and income statements to review company's financial performance.
  • Updated and reconciled accounts payable with purchase orders for accuracy.
  • Evaluated expense reports for accuracy and adherence to company policies.
  • Resolved vendor and employee inquiries about invoices and purchases in timely manner through research.
  • Ability to pro-actively call customers per to ensure an increase in sales.
  • Able to work under pressure to meet goals while remaining calm and organised.
  • Verified, allocated and posted transactions in journals and computerised systems from documents such as invoices, receipts and reports.
  • Enhanced customer satisfaction ratings, managing all client inquires and outstanding payment discrepancies through resolution.

Education

GCSEs -

Radcliffe High School

Skills


  • Exceptional telephone manner
  • Data entry
  • Sage 50 and Sage Intacct
  • Accounts reconciliation knowledge
  • Accruals and prepayments knowledge
  • Account management
  • Customer account management
  • Invoicing experience
  • Currency exchange rate conversion
  • VAT returns submission
  • Balance sheet maintenance
  • Sage software knowledge
  • Microsoft Excel
  • Account reconciliation
  • VAT returns preparation
  • Accounts payable / accounts receivable
  • Complaint handling
  • Problem-solving abilities
  • Energetic work attitude
  • Multi-tasking

Timeline

Assistant Accountant

Smartkem Ltd
06.2022 - Current

Pupil Support Assisant

Bury Council
11.2020 - 01.2022

Accounts Assistant

Keyframe Ltd
08.2016 - 11.2020

GCSEs -

Radcliffe High School
Joanne Brooks