Gao Ziqi

• Diverse Support and Problem-Solving: Assisted students from various nationalities, demonstrating adaptability and clear communication skills, ideal for engaging UCL’s diverse theatre audience.
• Classroom and Event Coordination: Supported lesson preparation and coordinated group activities, ensuring smooth operations, directly transferable to managing audience flow and event logistics at the theatre.
• Positive Relationship Building: Recognized for approachable and friendly assistance, fostering an inclusive environment—essential for delivering excellent customer service at the theatre.

· Excellent Communication and Customer Service: Managed multiple customers simultaneously in a busy retail environment, offering personalized recommendations while maintaining a positive attitude.

· High-Volume Retail Experience: Efficiently handled peak periods, including Christmas Eve and Boxing Day, ensuring smooth customer flow and attentive service.

· Team Collaboration and Organization: Worked with lovely colleagues to organize stock and assist customers, maintaining smooth operations during busy times through clear communication and coordination.

• Excellent Communication and Customer Service: Managed multiple customers simultaneously in a busy retail environment, offering personalized recommendations while maintaining a positive attitude.
• High-Volume Retail Experience: Efficiently handled peak periods, including Christmas Eve and Boxing Day, ensuring smooth customer flow and attentive service.
• Team Collaboration and Organization: Worked with lovely colleagues to organize stock and assist customers, maintaining smooth operations during busy times through clear communication and coordination.

• Client Relationship Management: Maintained strong relationships with clients in Singapore and Hong Kong, providing excellent customer service and ensuring ongoing satisfaction.
• Product Presentation and Promotion: Introduced and promoted medical devices to clients, clearly communicating product benefits and features to meet their needs.

Friendly and Outgoing Dance Instruction: Encouraged student participation through positive reinforcement during class and open communication outside of class, creating a welcoming and supportive learning environment.