GANIYU DUROSHOLA
BASILDON,Essex
Summary
Dynamic professional with a solid foundation in problem-solving and communication. Expertise in strategic planning, inventory management, and quality assurance. Proven ability to lead teams and manage projects effectively, ensuring optimal results.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
AMAZON LOGISTICS
AMAZON
LONDON, GREATER LONDON
12.2021 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Night manager
ASDA
LONDON
11.2016 - 12.2021
- Monitored CCTV system regularly for security purposes, ensuring safe environment for guests and staff alike.
- Improved guest satisfaction with timely problem resolution, effective communication skills and professional demeanour.
- Executed administrative duties including report preparation, invoice processing and inventory management for operational efficiency.
- Conducted regular walk-through inspections to maintain proper upkeep of facilities throughout the night.
- Handled financial transactions for accuracy in end-of-day reporting to ensure a seamless transition to day shift.
- Implemented fire safety guidelines effectively reducing risk potential during nightly operations.
CUSTOMER SERVICE TEAM LEADER
TESCO RETAIL STORE
, LONDON
08.2012 - 08.2016
- Streamlined communication processes for enhanced efficiency and productivity.
- Liaised with other departments for seamless coordination of customer inquiries, achieving faster response times.
- Conducted thorough investigation into complex customer issues, ensuring accurate problem-solving outcomes.
- Promoted a positive work culture through staff motivation activities.
- Enhanced customer satisfaction with prompt issue resolution.
Education
Bachelor of Science - CIVIL ENGINEERING
UNIVERSITY OF DERBY
ENGLAND 09.2016 - 07.2019
Skills
- Problem-solving
- Communication skills
- Leadership
- Strategic planning
- Inventory management
- Quality Assurance
- Calm under pressure
- Team building
- Marketing
Timeline
AMAZON LOGISTICS
AMAZON
12.2021 - Current
Night manager
ASDA
11.2016 - 12.2021
Bachelor of Science - CIVIL ENGINEERING
UNIVERSITY OF DERBY
09.2016 - 07.2019
CUSTOMER SERVICE TEAM LEADER
TESCO RETAIL STORE
08.2012 - 08.2016