Gail Beesting
Wakefield,West Berkshire
Summary
Accomplished professional with extensive expertise in professional training and education, particularly in Apprenticeships. Demonstrates strong communication and interpersonal skills, effective stakeholder relationship management, and exceptional project management abilities. Proficient in quality assurance, regulatory compliance, and assessment planning. Adept at curriculum development, performance measurement, and leveraging technology for online learning platforms. Committed to fostering learner engagement and utilising resources efficiently to achieve optimal outcomes.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work history
End Point Assessor
VTCT Skills First
Remote
05.2022 - 10.2024
- Assessment and grading of an Apprentice’s competence against Apprenticeship standards and Assessment Plan
- Adhere to Awarding Organisations’ Assessment and Regulatory policies and procedures
- Plan and complete scheduled assessments timely
- Record and submit concise reports with assessment feedback
- Maintain up-to-date CPD record with relevant professional and industry experience.
- Maintained up-to-date knowledge of assessment criteria and industry standards, ensuring fair evaluations.
- Collaborated closely with other assessors for a consistent approach towards evaluation.
- Designed efficient assessment strategies, enhancing the accuracy and fairness of the process.
- Enhanced candidate experience through clear communication about assessment parameters and processes.
- Advocated for high standards in assessments, promoting fairness and equality within the organisation.
- Adhered strictly to ethical guidelines whilst conducting assessments to maintain integrity in results obtained.
- Kept accurate records of all assessments conducted, aiding transparency and accountability in recruitment processes.
- Maintained accurate records of assessment outcomes, contributing to data-driven decision-making.
Internal Quality Assurer
Key Training LTD
Remote
08.2018 - 05.2022
- People Management/ethical practice and employee experience
- Communicated with internal and external stakeholders via various methods
- Application of leadership styles to achieve best outcomes
- Planned and organized training and Standardisation meetings
- Supported new employee onboarding and quality assurance documentation maintenance
- Ensured compliance and quality monitoring
- Responded to change and supported internal business change
- Applied business strategies for customer service, revenue generation, and cross-team collaboration.
- Conducted audits to ensure adherence to quality standards.
- Provided guidance on policy and procedure development for improved operational efficiency.
- Supported staff in their understanding and implementation of quality assurance processes, promoting high standards of work.
- Played a critical role in developing strategies for continuous improvement, resulting in enhanced service delivery.
- Offered training sessions to staff about the importance of quality control measures, fostering an environment committed to excellence.
- Collaborated closely with team members to formulate action plans addressing identified issues for better results.
- Played key role in identifying best practices, resulting in more efficient processes across departments.
- Assisted department heads in implementing corrective actions following audits, which led to higher compliance rates.
- Actively engaged with stakeholders through regular meetings discussing progress towards achieving set goals.
Quality Assurance Manager
Encompass Development Ltd
02.2018 - 08.2018
- Developed and implemented a robust quality assurance process
- Managed client relationships and bespoke delivery models
- Developed Customer Satisfaction surveys
- Led improved curriculum offer for CMI L3&L5 Management programmes
- Supported certification of IS Quality certificate
- Implemented teaching and learning strategy across the business.
- Promoted transparency and open communication encouraging feedback from all team members regarding operational challenges and suggestions for improvements.
- Led team training sessions for improved performance and understanding of quality standards.
- Managed supplier relationships to guarantee high-quality materials were sourced consistently.
- Collaborated with other department heads, improving overall company operations and efficiency.
- Maintained up-to-date knowledge of industry trends and regulations, aiding in informed decision-making processes.
- Managed conflict resolution amongst team members fostering a harmonious work environment.
Quality Assurance Manager
Interserve Learning & Employment
Sheffield
02.2017 - 02.2018
- Established KPIs and implemented preventive actions to improve quality
- Supported regular staff Skills analysis and training plans
- Involved in planning and implementing new training solutions for stakeholders
- Created and implemented bespoke online learning delivery models
- Managed a remote team of National IQA’s across Business Services
- Supported SMT with change management.
Quality Manager
Solvovir
Manchester
06.2016 - 02.2017
- Improved production efficiency by implementing quality control processes.
- Ensured consistency in product quality with regular inspections and tests.
- Streamlined workflow for increased productivity through team training on quality standards.
- Managed audits of manufacturing operations, ensuring compliance with industry regulations.
- Facilitated workshops on best practices for maintaining high-quality output.
- Coordinated cross-departmental teams, enhancing product development process.
- Led company-wide quality campaigns, fostering a culture of excellence and continuous improvement.
Qualifications Assurer
Learn Direct Ltd
06.2008 - 06.2016
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
Education
Level 5 Diploma in Leadership and Management - Leadership and Management
Chartered Management Institute
England, United Kingdom 06.2018 - 06.2019
Certificate in Recruitment Practice L3 - Recruitment
Recruitment and Employment Corporation
London 06.2008 - 12.2008
V1 - Quality Assurance Award
Pearson College London
London 08.2010 - 06.2011
NVQ Level 4 - CTTLS Award
Pearson College London
London 06.2007 - 12.2007
NVQ Level 4 - PTTLLS Award
Pearson College London
London 01.2007 - 04.2007
Professional Qualification - D32/D33 Assessor Award
Pearson College London
London 02.2004 - 12.2004
Functional Skills - L2 English and Maths and ICT
Pearson College London
London 06.2008 - 11.2009
HND in Hotel, Catering & Institutional Management Level 5 -
Newcastle College
Newcastle upon Tyne 09.1988 - 06.1991
Skills
- Knowledge in professional training and education, especially Apprenticeships
- Strong communication and interpersonal skills
- Effective stakeholder relationship management
- Problem solving and decision making
- Excellent project management and planning skills
- Knowledge of quality and compliance requirements
- Assessment planning
- Evaluation techniques
- Regulatory compliance
- Training delivery
- Performance measurement
- Data analysis
- Quality assurance
- Report writing
- Vocational qualification understanding
- Curriculum development
- Professional judgement
- Competency-Based assessment
- Learning style accommodation
- Record keeping
- Progress tracking
- Coaching expertise
- Technology adeptness
- Apprenticeship knowledge
- Online learning platforms
- Learner engagement
- Resource utilisation
- Critical thinking
Custom
- Travelling with family
- Reading
- Gym, yoga, and pilates
- Walking
Affiliations
- Keeping fit and healthy- going to gym and yoga and pilates, reading and travelling
Timeline
End Point Assessor
VTCT Skills First
05.2022 - 10.2024
Internal Quality Assurer
Key Training LTD
08.2018 - 05.2022
Level 5 Diploma in Leadership and Management - Leadership and Management
Chartered Management Institute
06.2018 - 06.2019
Quality Assurance Manager
Encompass Development Ltd
02.2018 - 08.2018
Quality Assurance Manager
Interserve Learning & Employment
02.2017 - 02.2018
Quality Manager
Solvovir
06.2016 - 02.2017
V1 - Quality Assurance Award
Pearson College London
08.2010 - 06.2011
Certificate in Recruitment Practice L3 - Recruitment
Recruitment and Employment Corporation
06.2008 - 12.2008
Functional Skills - L2 English and Maths and ICT
Pearson College London
06.2008 - 11.2009
Qualifications Assurer
Learn Direct Ltd
06.2008 - 06.2016
NVQ Level 4 - CTTLS Award
Pearson College London
06.2007 - 12.2007
NVQ Level 4 - PTTLLS Award
Pearson College London
01.2007 - 04.2007
Professional Qualification - D32/D33 Assessor Award
Pearson College London
02.2004 - 12.2004
HND in Hotel, Catering & Institutional Management Level 5 -
Newcastle College
09.1988 - 06.1991
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