GAD RAHAL
London,UK
Summary
Dynamic professional specializing in sales, negotiation, and customer service. Proven track record in team training and mentoring, enhancing overall performance. Exceptional organizational and time management skills ensure quality assurance and meticulous attention to detail. Committed to driving business success through strategic initiatives and continuous improvement efforts.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Hotel receptionist
Sanctum Luxury Serviced Apartments
London, Greater London
02.2025 - 07.2025
- Achieved zero overbooking by meticulously managing room availability charts.
- Provided efficient baggage storage solutions for guests arriving early or departing late.
- Collaborated with housekeeping staff to conduct regular room inspections for cleanliness assurance.
- Responded swiftly to customer inquiries, enhancing overall guest satisfaction during stays.
Brand Ambassador
IBA Global
London, UK
01.2024 - 06.2024
- Achieved sales targets consistently through effective door-to-door sales strategies.
- Promoted brands via personalized, face-to-face customer interactions.
- Completed professional training under a senior mentor, acquiring advanced sales techniques.
- Improved interpersonal skills to strengthen confidence and boost sales performance.
Warehouse Operative
Amazon
London, UK
03.2023 - 10.2023
- Streamlined product organization and storage for accurate sorting and timely dispatch.
- Maintained high organizational efficiency within a fast-paced warehouse environment.
- Promoted operational success through meticulous attention to detail and effective teamwork.
Production Operative
Shark
London, UK
10.2022 - 02.2023
- Refurbished Shark products, including vacuum cleaners and kitchen appliances, to ensure optimal functionality.
- Trained new team members in refurbishment and quality assurance processes.
- Maintained stringent cleanliness standards to uphold product quality and integrity.
Store manager
Menessa Ltd
London, UK
08.2021 - 09.2022
- Managed daily shop operations, including inventory control and cash handling.
- Enhanced customer experience by maintaining an organized and inviting store environment.
- Led training sessions for new employees, equipping them with the necessary skills and knowledge.
- Supported sales growth through effective merchandising and proactive customer engagement.
Education
Bachelor of Arts - Business management
Arden University
London, UK 11.2024 - 11.2028
GCSEs - Creative Media And Technology
ArtsXchange
London 01.2022 - 01.2023
Skills
- Sales and negotiation
- Customer service excellence
- Team training and mentoring
- Time management and organization
- Quality assurance and detail orientation
- Interpersonal and communication skills
Accomplishments
Leadership and Team Resilience Award
Languages
Arabic
Fluent
Affiliations
- Hiking
- Photography
- Astronomy
References
References available upon request.
Timeline
Hotel receptionist
Sanctum Luxury Serviced Apartments
02.2025 - 07.2025
Bachelor of Arts - Business management
Arden University
11.2024 - 11.2028
Brand Ambassador
IBA Global
01.2024 - 06.2024
Warehouse Operative
Amazon
03.2023 - 10.2023
Production Operative
Shark
10.2022 - 02.2023
GCSEs - Creative Media And Technology
ArtsXchange
01.2022 - 01.2023
Store manager
Menessa Ltd
08.2021 - 09.2022