Gabrielle Hinds
London
Summary
I am a compassionate and adaptable individual with experience supporting people with complex needs in high-pressure environments. I bring a calm, patient and non-judgemental approach, with a strong ability to build positive relationships and support individuals with behavioural, emotional, and additional needs. Alongside my professional experience, I have over ten years of babysitting experience with children aged 6 months to 10 years, which has strengthened my confidence in supporting young people’s development, routines, and wellbeing.
I hold a Level 3 qualification in Health and Social Care and am currently studying Criminology, giving me a strong understanding of safeguarding and the wider factors that impact development and learning. I am particularly interested in supporting children and young people within SEN and mainstream settings to feel safe, engaged, and able to thrive.
I am reliable, approachable, and work well both independently and as part of a team, and I am motivated to make a positive difference in an educational environment.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Babysitter
Freelance
London
2015.01 - Current
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Supporting children with additional needs using emotional regulation skills.
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
- Built strong relationships with families through trust and outstanding communication skills resulting in long-term babysitting work.
- Provided assistance with personal hygiene tasks such as bathing, brushing teeth creating a routine for self-care among children.
- Provided safe and engaging environment by organising creative activities for children.
- Promoted good behaviour by using positive reinforcement strategies.
Intervention Officer and Student Supervisor
Hestia Approved Premises
Streatham
2024.06 - 2026.03
- Delivered trauma-informed emotional and practical support to high-risk individuals leaving prison
- Managed complex caseloads and facilitated reintegration through structured weekly sessions
- Collaborated with probation and community services to address offending behaviours
- Supervised student social workers, supporting reflective practice and professional development
- Handled sensitive information with discretion and professionalism.
- Collaborated with colleagues for effective teamwork.
- Managed conflict resolution for maintaining peace in the service.
Events receptionist/Admin
King’s Academy
London
2023.07 - 2024.06
- Working in a new education and training facility.
- Acting as a main point of contact for all clients and visitors.
- Providing administrative support to the wider team.
- Monitoring mailbox and telephone line to ensure all enquiries are being responded to in a timely manner.
- Maintained accurate logs of visitor entries for security purposes.
Clinical support worker/Maternity Receptionist
Croydon University Hospital
London
2017.11 - 2023.07
- Working to assist midwives and doctors in providing care for those in need of urgent care.
- Providing care for patients who have complex and challenging needs in terms of their behaviour and emotional, psychological and developmental well-being.
- Helping to deliver care plans.
- Provided emotional support to patients and their families, fostering trust and rapport.
- Taking vital signs observations, keeping records up-to-date and making sure that procedures are followed.
- Working closely with mothers who have safeguarding issues.
- Monitor visitors and ensure policies are being adhered to
- First point of contact for patients, carers, professionals and visitors.
Healthcare Assistant
HMP Wandsworth
London
2019.07 - 2020.06
- Lead healthcare assistant for clinics in the prison. Running NHS health check clinics, designed to spot early signs of diseases.
- Arranging either weekly or biweekly sessions in order to work towards health goals. When getting my clinic up and running, I created prison tailored information packs, full of advice and support about maintaining a healthy lifestyle while in prison.
- Working closely with young men who often struggle to engage with services, or who may have gang or violence issues.
- Provided crisis intervention by referring clients to specialised therapists and conferred with experts in psychology to determine optimal long-term solutions for service users experiencing crises.
- Working closely with the substance misuse team with observations and care planning for patients with substance misuse difficulties.
- Offering emotional support to distressed patients through difficult times in their lives
- Working closely with prisoners who are currently homeless.
- Collaborated with partner organisations such as social services and probation to coordinate positive activities for people to ensure positive progress.
Education
BA - Criminology
Open University
2021.01 - 2026.04
NVQ Level 3 - Health and Social Care
NESCOT College
2015.09 - 2017.07
GCSE -
Sydenham School
LondonSkills
- Compassionate, empathetic and tactful
- Approachable and open behavior
- Conflict resolution skills
- Energetic and hard working
- Strong attention to detail
- Kind, friendly and outgoing
- Positive discipline implementer
- Safeguarding and risk assessment
- Calm under pressure
- Support plans
- ADHD support
- Learning disabilities understanding
References
References available upon request
Certification
Safeguarding Children Level 2
GDPR UK Essentials
Safeguarding Adults Level 2
Autism Awareness
References
References available upon request.
Timeline
Intervention Officer and Student Supervisor
Hestia Approved Premises
2024.06 - 2026.03
Events receptionist/Admin
King’s Academy
2023.07 - 2024.06
BA - Criminology
Open University
2021.01 - 2026.04
Healthcare Assistant
HMP Wandsworth
2019.07 - 2020.06
Clinical support worker/Maternity Receptionist
Croydon University Hospital
2017.11 - 2023.07
NVQ Level 3 - Health and Social Care
NESCOT College
2015.09 - 2017.07
Babysitter
Freelance
2015.01 - Current
GCSE -
Sydenham School