Psychology, Sports Health, and Exercise graduate with experience in private health clubs and leisure centres. Qualified in personal training, fitness instructing, and experienced with occasional massage therapy clients. Skilled in designing tailored fitness programs, delivering effective client care, and promoting both physical and mental well-being. Strong communicator with a passion for helping clients reach their health and fitness goals
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Massage therapist
The Massage Company
Ealing Broadway, Ealing
10.2024 - Current
Demonstrated proficiency in Swedish massage techniques, providing relaxation and stress relief for clients.
Delivered high quality therapeutic massages by employing range of techniques and modalities.
Promoted overall health practices, influencing positive lifestyle changes amongst clients.
Advised on post-massage activities such as rest or exercise that would be beneficial.
Employee of the month with performing a large number of 80minute massages with repeat customers booking in for 80 minute massages
Housekeeper
Andrew Brownsword Hotels
south west london
05.2023 - 09.2023
Replaced linens and towels in rooms, ensuring that all rooms were stocked with necessary amenities
Maintained good safety practices, such as using caution signs and warning guests about wet floors
Maintained clean and organized work environment, resulting in improved efficiency and productivity
managed over 5 rooms per day with hight standards
nhs test and trace call handler
Sitel
work from home remote
01.2020 - 11.2020
Contact tracing and support: Conduct outbound calls to individuals who have tested positive for COVID-19, gathering information about recent contacts and providing public health advice.
Data entry and documentation: Accurately record call outcomes, personal information, and other relevant details in accordance with data protection and confidentiality guidelines.
Showed resilience under pressure, handling challenging situations with composure.
Exceeded targets consistently without compromising on quality of service provided to clients.
Pool and Locker attendant
laboratory and spa health club mill hill
north west london
09.2017 - 09.2019
Maintained constant surveillance of pool area, ensuring safety of swimmers and preventing accidents
Developed and enforced pool rules to ensure safety of swimmers and to prevent accidents
Performed daily maintenance tasks such as cleaning and disinfecting pool and deck areas
Education
Bachelors of science - Sports and Exercise Psychology
University of Brunel
London
09.2020 - 08.2024
Skills
Customer Service Orientation
Adaptability and Flexibility
Client Assessment and Care Planning
Teamwork and Collaboration
Health and Wellness Education
Professionalism and Cleanliness
Confidentiality and Data Handling
Certification
Lifeguard NPLQ, NPLQ July 2017 — July 2020
FIRST AID , British Red Cross August 2018 — August 2021
Level2&3 Gym instructor& Personal trainer, Lifetime Fitness November 2018 — July 2019
Level 3 Sports Massage Therapy, Origym April 2019 — November 2023
Pregnancy Massage course, London School of Massage February 2024 — February 2024
Volunteer Experience
Gemstones gymnastics Club, Volunteer Gymnastics coach, London, 2015-01, 2016-01, Assisted in teaching gymnastics techniques and drills to children and beginners, Provided individualized coaching to enhance skill development and build confidence, Ensured Safety by supervising Warm-ups, exercises, and equipment used during the sessions.
Internships
Shadowing Physiotherapist at AJ physio , North west London August 2019 — September 2019
Observe treatment techniques: Watch the physiotherapist or massage therapist perform assessments and treatments, taking note of specific methods, body mechanics, and client interactions.
Monitor patient responses: Observe patient reactions to various techniques, noting how the therapist adjusts treatments based on comfort levels, feedback, or physical condition.
Take detailed notes and ask questions: Record observations on treatment approaches, rehabilitation exercises, or massage techniques and engage in post-session discussions with the therapist to gain deeper insights into patient care
Timeline
Massage therapist
The Massage Company
10.2024 - Current
Housekeeper
Andrew Brownsword Hotels
05.2023 - 09.2023
Bachelors of science - Sports and Exercise Psychology